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"Swimming pool area with grills was excellent! Morning breakfast was great, and when u walked in hotel the smell was awesome! " More

By a verified traveler on Tue 27 Jul 2021

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Hotel Description

Lafayette hotel in River Ranch area

In Lafayette

With a stay at this River Ranch hotel, you'll be within 2 miles (3 km) of Our Lady of Lourdes Heart Hospital and 6 miles (10 km) of University of Louisiana at Lafayette. Cajundome and Acadian Village are also within 6 miles (10 km).

Renovated in 2018

This hotel features an outdoor pool and a gym. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking. A business center, free WiFi in public areas, and a snack bar/deli are also on offer.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 98 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include rainfall showerheads, free local calls, and hair dryers. Housekeeping is available on request.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Dec 26 - Dec 27

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru by Hilton Lafayette River Ranch ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tru by Hilton Lafayette River Ranch

Everyone (7) Family (5)
4 out of 5
Swimming pool area with grills was excellent! Morning breakfast was great, and when u walked in hotel the smell was awesome!

Posted by on Jul 27, 2021

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2 out of 5
Checking in was a pleasant experience. Very modern decor, good safe location...we love the area and always try to stay in River Ranch when visiting. Beds were comfy. However, in Tru you hear every step on the floor above you and unfortunately the people above us had a running toddler who apparently did not have a set bedtime, because the running continued past 11 pm and began around 5 am. After putting up with the running, my husband went to the lobby to see if they could possibly call the room to make them aware of the disturbance...but was told they could not and would not call the room because those guests already know that it's "quiet time". [What?] I am sure the absence of carpet did not help with the noise. I thought no carpeting was a great concept, because we all know how much dirt carpet harbors, but...our room was not swept well and definitely wasn't mopped. We found out Sunday evening after returning to the hotel that there is no housekeeping service on Sundays, which is fine...I think people should be able to spend Sundays with their families, but we would have like to have been advised before leaving our used towels in pile on the bathroom floor. My husband went to ask for more towels & wash cloths, he was told he could not have more than 2 each. We picked up breakfast elsewhere since their breakfast variety was slim...I understand this was because of Covid. We will probably not be staying in another Tru by Hilton.

Posted by on Mar 24, 2021

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5 out of 5

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 25, 2020 by Caleb L

Thank you for the 5 star rating!

5 out of 5
The property was clean and new. The staff was very friendly.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Jan 25, 2020 by Caleb L

Thank you for the great review. Glad you enjoyed your stay.

4 out of 5
Needed ice...not available. Nice room, clean, good bed.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 25, 2019 by Front Office Manager

We have ice available on the First floor across from the elevator. We are Truly delighted to hear you enjoyed your stay!

4 out of 5

Posted by on Sep 1, 2019

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5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 20, 2019 by Front Office Manager

Thanks for staying with us at the Tru by Hilton We created this brand with guests like you in mind, so we luv to hear that you enjoyed your stay. We invite you to follow us on Facebook, Twitter and Instagram at @TrubyHilton about our exciting new brand.

1 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 6, 2019 by Front Office Manager

Thank you for Choosing Tru. Was there anything we could have done to make your stay better?

1 out of 5
When I arrived I was told the hotel was fully booked and did not have a room. I had made the reservation through travelocity a couple of weeks earlier. This is unacceptable. I had tried to book directly through the hotel website, but instead of saying they were booked, it just kept freezing the page. So I booked through travelocity. Travelocity ought to not be able to book a reservation if one is not available.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 19, 2019 by Front Office Manager

I do apologize for this inconvenience! Hopefully you can try and visit us again and we can redeem this situation

5 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 4, 2019 by General Manager

Thanks for lovin Tru! We appreciate your staying with us and sharing LIFE with us

About the Tru by Hilton Lafayette River Ranch

Location 1310 Camellia Blvd, Lafayette, LA 70508

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Tru by Hilton Lafayette River Ranch offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business center on site. Tru by Hilton Lafayette River Ranch also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Self parking is free. A complete renovation of Tru by Hilton Lafayette River Ranch was completed in 2018. This Lafayette hotel is smoke free.

  • 1 floor
  • 98 guestrooms or units
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Lafayette Station (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Tru by Hilton Lafayette River Ranch offers 98 accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Tru Hilton Lafayette River Ranch Hotel
  • Tru Hilton River Ranch Hotel
  • Tru Hilton Lafayette River Ranch
  • Tru Hilton River Ranch
  • Tru By Hilton Lafayette River
  • Tru by Hilton Lafayette River Ranch Hotel
  • Tru by Hilton Lafayette River Ranch Lafayette
  • Tru by Hilton Lafayette River Ranch Hotel Lafayette

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.