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"Outstanding staff service! The people and the plleasnatiness of the location, room, facilities and location all made up for what had been a really rou
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Your stay at this Woods Cove hotel places you within 2 miles (3 km) of Main Beach Park and Victoria Beach. Gallery Row and Laguna Playhouse are also within 2 miles (3 km).
Fun at the beach
This hotel features an outdoor pool and a rooftop terrace. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 66 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Free local calls, hair dryers, and safes are also available.
Laguna Brisas - A Beach Hotel ratings based on 21 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Laguna Brisas - A Beach Hotel
Everyone (18)Family (3)
4 out of 5
I placed an order for 2 adults and 4 children which is a total of 6 guests. However, I was informed at check in that they only had accommodations for 4 people maximum. It was too late to find other hotels on Thanksgiving week on such short notice so we stayed here anyway. The staff was apologetic and attempted to make us more comfortable by bringing in a cot to our 2 queen room. However, this was not enough bed space for all of us and I ended up sleeping on the floor for a couple nights. Travelocity needs to confirm with it's hotels what is the actual capacity for each booking. I'm extremely unhappy
Posted by a verified traveler on Nov 28, 2019
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1 out of 5
difficult parking garage entry, dirty carpet, walls that are paper thing as i can hear my neighbor conversation and tv, air conditioning that works sporadically, sheet are like sand paper and the pillows are horrible as it gave my wife and i both neck aches. Traffic noises from morning till night as the exterior walls and windows do a terrible job of insulation. Then the total lack of customer service as we left an item there and took them two days to even acknowledge it and actually send us to a web site to arrange return shipping. No class, maybe they saved $5 in ups but they lost any chance of a repeat customer.
Posted by a verified traveler on Sep 1, 2019
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4 out of 5
Posted by a verified traveler on Aug 22, 2019
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5 out of 5
I have stayed in many hotels around the world and this was by far the sweetest experience I have had!!! Thank you!
Posted by a verified traveler on May 21, 2019
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1 out of 5
Posted by a verified traveler on Apr 2, 2019
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4 out of 5
Posted by a verified traveler on Mar 26, 2019
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5 out of 5
Posted by a verified traveler on Jan 28, 2019
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3 out of 5
A nice location but building & room are dated and tired but a good value for the price ( except for the resort fee). Jetted tub did not work in the room but the outdoor spa was nice. “Resort fee” really provides nothing but indoor parking and carry yourself beach chairs. In room fridge but no microwave.
Posted by a verified traveler on Dec 18, 2018
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3 out of 5
For price, would not return. Like most beach hotels, time/humidity have taken a toll; it was easy to see why Best Western sold the property. Avoid the second floor/streetside rooms at all costs. Arrived around 6:00 p. given room 210, southwest end of the second floor, directly at street level. Told in advance that the Jacuzzi tub did not work; no offer of any accommodation. Room was a disability access room-the shower was for wheelchairs, water went everywhere on floor when showering. Room had a musty smell (it was humid the days we were there). Pros: Easy beach access, nice pool and 4th floor deck, easy access to car, chairs/umbrella/towels provided at desk, decent breakfast. Cons: Very dated, dark, smelled weird. Multiple light switches, most on timers, peeling wallpaper. Worst thing by far was street noise, almost impossible to sleep, like staying on a freeway. To top it off, 9:00 a Saturday, a SYSCO semi truck arrived and parked on the street directly in front of our room with its engine idling loudly due to refrigerated contents (observed the driver to be wearing earplugs but we had no such luxury). Delivery of food to the hotel took over an hour and in fact when we left town after brunch, it was STILL there at 12 noon idling! Truck fumes were sucked in by the AC. Literally sounded like loud idling truck was in the room; morning was ruined and now it felt like staying at a truck stop, as idling easily drowned out "freeway" noise. WAY OVERPRICED, not worth the money.
Posted by Kathy, from Temecula, CA on Aug 15, 2018
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Comment from Hotel Management
Aug 19, 2018
by Kevin
Hello Kathy!
Thanks for taking the time to write a review. Just to clear one thing up, BW did not sell the property. The owners chose to move in a different direction and asked them to remove us from their marketing. BW typically does not own any properties, they just put the flag up. We are now gearing up for a complete renovation that will create a true Boutique Hotel here at Laguna Brisas. The drawings are spectacular and we are very excited for what is coming. We checked in the system and noticed that you reserved a handicap accessible room. Most folks who want this type of room do not care for a Jacuzzi. We are very sorry about Sysco and the delivery and that it compromised your stay. As you can imagine we have zero control over their schedule. However, we agree that they should turn the vehicle off if it is going to be here for any length of time. We have brought it up with our Rep and he is going to talk with the driver. Nonetheless, we are sorry that your stay was not perfect. We love our hotel and attempt to provide the best customer service possible. We are sorry that you did not receive this benefit. If you would give us another chance we would love to provide a complimentary upgrade and a waived resort fee. Please let us know....
2 out of 5
Great location; needs upgrades and get 100% cotton
was not what we were expecting- shabby- not shabby chic! Needs cleaning and upgrades- the bed linens were polyester blends - are you kidding me??
Great location- beach is just across the street- and Mozambique is next door- excellent food.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Laguna Brisas - A Beach Hotel like an outdoor pool and a spa tub. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Self parking is free. This 3-star Laguna Beach hotel is smoke free.
66 guestrooms or units
4 levels
950 sq ft of conference space
88 sq m of conference space
Built in 1985
Breakfast available (free)
Terrace on the roof
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Business facilities
1 conference room
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Outdoor picnic space
Newspapers in lobby (free)
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Orange County, CA (SNA-John Wayne) (25.4 km / 15.8 mi)
Parking: Free self parking
Room Amenities
Laguna Brisas - A Beach Hotel offers 66 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Flat-screen television
Satellite channels
Refrigerator
Coffee maker
Shower and tub combination
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free hot/cold buffet breakfast daily from 7:00 AM to 9:30 AM.
Nearby Activities
An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Golfing nearby
Boat tours nearby
Snorkeling nearby
Surfing/boogie boarding nearby
Mountain biking nearby
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Windsurfing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Hotel Policies
Check-in
Check-in time starts at 4 PM
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking.
An adult age 18 or older must assume all liability for the booking.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pets
Pets: USD 50 per accommodation, per stay
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Only service animals are allowed
Service animals exempt from fees/restrictions
Parking height restrictions apply
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 45.00 per night
Resort fee: USD 28.55 per accommodation, per night
The resort fee includes:
Internet access
Newspaper
Parking
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 50 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
