4/10 Poor
Christopher
Aug 27, 2019
Disliked: Cleanliness, staff & service, property conditions & facilities
Good beer but that's about it
Pros - Nice breakfast (but get there early as there are no refills of the food). Conveniently located a short drive to the town and convenient for onward travel. Evening meal was tasty and good onsite brewed beer. Nice setting when you arrive, small animal paddock, lake and peacocks strolling around!
Cons - practical yet extremely dated room and damaged flooring and appliances, our room was located in the opposite building to the brauhaus.
Despite the above, which we can live with, our review reaction to this hotel is driven by 2 points that really influence a hotel experience - (1) the service from start to finish felt as if we were an inconvenience staying; (2) The Friday night live band and party literally outside our room which went on till 1am. People having fun is great, however I feel somewhat disrespected by being asked to and openly/happily paying for the booking on Friday morning, the morning before the party. Looking back on being asked it is almost as if they knew that many people would be frustrated by the noise level throughout the night. There was nobody on the reception desk for me to provide feedback and at no point during booking did the hotel indicate a 'lively' atmosphere.
If you drink enough of the brewed beer I guess you will sleep through anything! Excluding the beer this hotel does not offer value for money considering the condition and quality of the room and really doesn't help itself with the service.
Christopher
Stayed 3 nights in Aug 2019