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"Rooms not ready or soap? " More

By a verified traveler on Sun 20 Mar 2022

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Hotel Description

Hotel near West Cal Arena and Events Center in Sulphur

In Sulphur

You'll be within half a mile (1 km) of West Cal Arena and Events Center and 2 miles (3 km) of Pattison Complex with a stay here. Sulphur Parks & Recreation and Frasch Park Golf Course are also within 2 miles (3 km).

Renovated in 2020

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Feb 19 - Feb 20

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairfield Inn & Suites by Marriott Lake Charles Sulphur ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Lake Charles Sulphur

Couples (1) Family (4)
3 out of 5
Rooms not ready or soap?

Posted by on Mar 20, 2022

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Comment from Hotel Management

May 6, 2022 by Kathy

I apologize that your room was not ready on time for check in, we are working with housekeeping on time management. As for the soap, if you are referring to the bars of soap, we are no longer putting those in the room. If we have them, we will use what we have till it is gone. Again, I apologize that you were not satisfied with your stay.

5 out of 5
Nice hotel for short stay

Posted by on Mar 13, 2022

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Comment from Hotel Management

May 6, 2022 by Kathy

Meaghan, Thank you so much for staying at Fairfield Inn in Sulphur. We are happy to hear that you enjoyed your stay. We hope the next time you are in town you will stay with us.

5 out of 5
The staff was welcoming and efficient. The room was clean and tidy with minimal furnishings.

Posted by on Jun 27, 2021

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3 out of 5
I was looking for something close to Lauberge Casino but only offered Fairfield Marriott which is a good distance away, Cannot understand why I was directed to this one. Hotel was okay, but elevators did not work - real bummer.

Posted by on Sep 30, 2019

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1 out of 5
There was nothing I liked. The room was damp and humid. There was a roach crawling on the night stand. There was some disgusting smelly brown stains on the sheets and blanket. I told the front desk about the sheets and they never got back to me about any type of compensation for their lack of making sure this kind of thing didn’t happen.

Posted by on May 26, 2019

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Comment from Hotel Management

May 27, 2019 by Management

Hello, Thank you for staying with us and choosing Fairfield Inn & Suites Sulphur. We apologize that your stay was not satisfactory. I will pass this on to our staff and improve for valuable customers like you. We are currently under new management and undergoing renovation at the hotel to improve our property. Please contact us via email at anytime.

2 out of 5

Terrible hotel, but good location.

If you are traveling for business, do NOT stay at this hotel. Here is why.... 1.) The wireless internet is terrible. The signal gets dropped randomly as signal strength fluctuates. I could not rely on the connection to do my job. I am a network engineer, so this isn't about me not understanding how to connect. 2.) The beds are hard as a rock, and very bouncy. When you lie down, it pushes back. Some people like this, so this is not always a bad thing. I like soft comfortable beds, so these are terrible. I woke up with neck and back pains each morning I was there. I slept in my chair one night, and almost opted for the floor. 3.) Showers are small, and have very nominal water pressure, even in non-peak water usage times. 4.) The hotel is older, and very rundown compared to other Fairfields. 5.) For a * or more per night, it should be way better. The very nice casino in Lake Charles is also * per night during the week. The good.... 1.) It is right off I-10, so easy in and out. 2.) Breakfast is free, and good. 3.) Waffle House next door, and a Sonic a block away. 4.) Nice pool and hot tub.

Posted by on Feb 20, 2009

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About the Fairfield Inn & Suites by Marriott Lake Charles Sulphur

Location 2615 Ruth St, Sulphur, LA 70665

Property Features

Fairfield Inn & Suites by Marriott Lake Charles Sulphur offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. The business-friendly Fairfield Inn & Suites by Marriott Lake Charles Sulphur also features a picnic area, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free. A complete renovation of Fairfield Inn & Suites by Marriott Lake Charles Sulphur was completed in May 2020. This Sulphur hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Lake Charles Sulphur offers 76 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott Charles Hotel Sulphur Lake
  • Fairfield Inn Marriott Lake Charles Sulphur
  • Fairfield Inn Marriott Lake Charles Sulphur Hotel
  • Fairfield Inn Marriott Lake Charles Hotel
  • Fairfield Inn Marriott Lake Charles Sulphur Hotel
  • Fairfield Inn Marriott Lake Charles Hotel
  • Fairfield Inn Suites by Marriott Lake Charles Sulphur
  • Fairfield Inn Marriott Lake Charles Sulphur
  • Fairfield Inn Marriott Lake Charles
  • Fairfield Inn & Suites by Marriott Lake Charles Sulphur Hotel
  • Fairfield Inn & Suites by Marriott Lake Charles Sulphur Sulphur
  • Hotel Fairfield Inn & Suites by Marriott Lake Charles Sulphur
  • Fairfield Inn & Suites by Marriott Lake Charles Sulphur Sulphur
  • Fairfield Marriott Charles

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.