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4.3 out of 5

"Quiet hotel and casino. Our room was really clean and enjoyed our stay. " More

By a verified traveler on Mon 03 Jul 2023

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Hotel Description

3.5-star hotel near Horseshoe Lake Charles Casino

On lake

At this Westlake hotel, you'll be within half a mile (1 km) of Horseshoe Lake Charles Casino and 6 miles (10 km) of North Beach Interstate 10. Lake Charles Civic Center is within 6 miles (10 km) and McNeese State University is within 9 miles (15 km).

Casino, 24-hour fitness

A casino, 3 restaurants, and a 24-hour gym are all featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 2 coffee shops/cafes.

Deluxe Room, 1 King, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$65* Per night/room Mar 20 - Mar 21

Deluxe High Room, 2 Queens, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Balcony Room, 1 King, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Premium Room, River View, 2 Queens, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Balcony Room, River View, 1 King, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Queens, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Horseshoe Lake Charles ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Horseshoe Lake Charles

Everyone (4) Couples (3) Family (3)
5 out of 5
Quiet hotel and casino. Our room was really clean and enjoyed our stay.

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 3, 2023 by AC

Thank you for your review! We look forward to seeing you next time.

1 out of 5
Hotel was advertised to have a pool and restaurants for Kids….None on property available. Staff was not friendly Paid a resort fee for things that weren’t available.

Posted by on Jun 26, 2023

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5 out of 5
Check in was quick and easy. The room was very clean and comfortable. Enjoyed our stay.

Posted by on May 24, 2023

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5 out of 5
The bathroom toilet was outdated and noisy. The shower was old ugly and unpainted walls and boarders. The AC was very noisy all night, sounds like hammering.

Posted by on May 10, 2023

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5 out of 5

Posted by , from ROUND TOP on Apr 29, 2023

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2 out of 5
Billing problems and All imenities were closed

Posted by on Apr 12, 2023

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5 out of 5
The room and service were better than expected for the price. I would definitely recommend this room to my friends and family.

Posted by on Apr 4, 2023

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Comment from Hotel Management

Apr 7, 2023 by AC

Thank you for your response! We appreciate the future recommendations. We look forward to seeing you again.

5 out of 5

Posted by on Apr 1, 2023

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5 out of 5
Property was extremely clean, rooms were beautiful, clean and spacious, view of the bridge and the water was amazing.. I have never stayed when it was isle capri, so I do not know what the rooms looked like before, but these rooms now are BRAND NEW! You can smell the newness if that make sense lol. We stayed in the 1 King Bed room and the bed was huge. , lighting in the room was wonderful. A lot of furniture in the room to lounge, sit up, study, work, whatever u want to do, like it was soo perfect! And I have stayed at the best of the best and the lowest of the lowest and this room I would consider best of the best for its location, It was cozy and the theme inside and decor was so lovely and differently modern. Restaurants are still being built so we only seen 2 places to eat, the casino wasn't too bad, it was just the one downstairs available. I'm guessing they are still working on the upstairs. I like penny machines, with max bet between $1.50 and $5.00, but they didn't have any thing below $3.00 and it was very limited. Wait staff never came up to us the 2 hours we were there and we stayed on 3 machines the whole time (bc we were winning on them :)) but no one ever came up and it was not a lot of people in there really, it was between 7:30pm-10:00pm..but that does not take away from the fact that the rooms are amazing. Even the casino security when you enter the casino was nice and informative. Front desk was extremely efficient and helpful and excellent service

Posted by on Mar 24, 2023

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Comment from Hotel Management

Mar 25, 2023 by ac

Thank you for your review! We are pleased you enjoyed your stay. We look forward to seeing you again!

5 out of 5

Posted by on Mar 13, 2023

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About the Isle of Capri Casino Hotel Lake Charles

Location 100 Westlake Ave, Westlake, LA 70669

Property Features

Horseshoe Lake Charles offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A casino, gift shops/newsstands, and a sportsbook are also featured at the business-friendly Horseshoe Lake Charles. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Westlake hotel.

  • 253 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 2 coffee shops
  • Built in 2022
  • Casino
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Lake Charles Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Horseshoe Lake Charles offers 253 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

Brew Brothers - Onsite restaurant.

7 Seven Noodle Bar - Onsite restaurant. Open daily.

Slice Pizza - Onsite restaurant. Open daily.

Gordon Ramsay Steak - Onsite restaurant. Open daily.

Dunkin' Donuts - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 17.87 per accommodation, per night

The resort fee includes:

  • Concierge service
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Isle Capri
  • Isle Capri Hotel
  • Isle Capri Hotel Lake Charles
  • Isle Capri Lake Charles
  • Isle Lake Charles
  • Isle Of Capri Westlake
  • Isle Capri Casino Hotel Lake Charles Westlake
  • Isle Capri Casino Hotel Lake Charles
  • Isle Capri Casino Lake Charles Westlake
  • Isle Capri Casino Lake Charles
  • Isle of Capri Casino Hotel Lake Charles
  • Isle Of Capri Lake Charles
  • Isle Of Capri Casino Charles
  • Isle of Capri Casino Hotel Lake Charles Hotel
  • Isle of Capri Casino Hotel Lake Charles Westlake
  • Isle of Capri Casino Hotel Lake Charles Hotel Westlake
  • Horseshoe Lake Charles Hotel
  • Horseshoe Lake Charles Westlake
  • Horseshoe Lake Charles Hotel Westlake
  • Isle of Capri Casino Hotel Lake Charles

You should know

  • The seasonal pool will open in March and close in November.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.