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Quality Suites Downtown Convention Center

2.5-star property
401 Lakeshore Drive, Lake Charles, LA 1-855-201-7819

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3.0 out of 5
See all 11 Travelocity Reviews

"The room and everything was great the employees with great they can clean the tubs in the bathroom a little better because my bathroom was hot the bat ... " More

By a verified traveler on Mon 08 Jul 2019

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Hotel Description

Hotel near Lauberge Casino Lake Charles in Lake Charles

Close to the beach

Your stay at this Lake Charles hotel places you within a 10-minute walk of Lake Charles Civic Center and North Beach Interstate 10. Also, Children's Museum Lake Charles is within half a mile (1 km) and Lake Charles Convention and Visitors Bureau is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 111 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, ironing boards, and desks are also available.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Apr 12 - Apr 13

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Living Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Suites Downtown Convention Center ratings based on 11 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Suites Downtown Convention Center

Everyone (8) Family (1)
1 out of 5
The property was dirty, guests were loud in parking lot. Very disappointed. Price should have been worth it and was not.

Posted by on Jan 24, 2021

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3 out of 5
The room and everything was great the employees with great they can clean the tubs in the bathroom a little better because my bathroom was hot the bath and was halfway clean I like to set this tubeand also didn't like that when you're getting your breakfast and lady sitting there watching everybody that is not cool as they get their food

Posted by on Jul 8, 2019

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5 out of 5

Posted by on May 21, 2019

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4 out of 5

Posted by on Mar 9, 2019

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5 out of 5
My wife and I have been dedicated Hilton and La Quinta fans; until now, one stay at Quality Suites and we've decided we are changing over to QuLity Suites and nobody else.

Posted by , from Pleasanton, Texas on Oct 4, 2018

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2 out of 5

Find a different hotel

Pros: Location
Cons: Actual cleanlieness
While the lobby gave the impression that this was going to be a nice place to stay, the surprise reality was waiting. The mini fridge was open in the room & so the freezer was more like an iceberg. There was mildew/mold all over the bathtub also. We moved rooms and wound up with a smaller room. When we went to swim, the pool water was beyond nasty. The pump wasn't on. We let the staff know. The next morning, we tried to swim again... there was what looked like a lot of pubic hair floating on the surface. Nope, won't stay here ever again.

Posted by , from Springfield, MO on May 20, 2017

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2 out of 5

Disappointing

Pros: Upon arrival the staff was very kind and got us checked in quickly.
Cons: There should have been a maintenance worker on call to fix issues. Management could have been more attentive and concerned about our stay.
Location: Location is just off the beach.
The hotel promised amenities it could not deliver. The first night we stayed the sink was clogged and when we reported to the front desk, we were told there would be no maintenance for the night. So we had to wash our hands, brush our teeth, etc in the wet bar. The next morning we went to the lobby for breakfast and were told the "lady didn't show up this morning" so there was no complementary breakfast and so we had to go out looking for breakfast which was an expense not accommodated for. We asked for the manager multiple times and were told no one was available and no one ever got back to us regarding our complaints.

Posted by on Dec 31, 2015

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1 out of 5

Don't fall for good rate

The room was filthy. The pull out bed mattress was nasty. No bed linens were in the room for the sofa bed. The bedspread had holes in it. The towel holder was broken. Everything smelled musty. There was cat food spilled in the elevator and entryway. We will never stay here again.

Posted by on Nov 9, 2015

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3 out of 5

Not the best, not the worst

My husband and I stayed over Father's day weekend because all hotels were booked. Paid $109 per night. Staff was nice, room clean, decent breakfast. Bed a bit firm for my comfort but a/c worked very well. Probably would stay again if couldn't find anything closer to casinos.

Posted by on Jun 22, 2015

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3 out of 5

UPDATE PICTURES OF HOTEL

Pros: ROOM WAS OK FOR THE PRICE. A LITTLE AGED, NEEDS UPDATING. BREAKFAST BUFFET WAS PRETTY GOOD.
Cons: ROOMS NEED TO BE UPGRADED.
Location: RIGHT ACROSS THE STREET FROM THE LAKE WITH A BEACH. WITHIN A FEW MILES OF EITHER DELTA DOWNS (WEST) OR LAUBERGE CASINO (EAST) OF THE HOTEL.
MY MAIN COMPLAINT WAS THERE WAS A HOT TUB PICTURED IN THE SAME AREA AS THE POOL. THE HOT TUB HAD BEEN CONCRETED IN. I TOLD THE MANAGER THAT THEIR PICTURES ON TRAVELOCITY SHOW A HOT TUB. HE SAID IT HAD BEEN COVERED OVER AROUND 2 YEARS AGO. THIS WAS ONE OF THE MAIN REASONS WE BOOKED THIS HOTEL.

Posted by , from SAN ANTONIO, TX on Mar 24, 2015

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About the Quality Suites Downtown Convention Center

Location 401 Lakeshore Drive, Lake Charles, LA 70601

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Suites Downtown Convention Center offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Quality Suites Downtown Convention Center also features complimentary newspapers in the lobby, laundry facilities, and an elevator. Free self parking is available. This Lake Charles hotel is smoke free.

  • 111 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lake Charles, LA (LCH-Lake Charles Regional) (13.4 km / 8.3 mi)
  • Train station: Lake Charles Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Quality Suites Downtown Convention Center offers 111 accommodations with coffee/tea makers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Suites Motel Lake Charles
  • Best Suites Motel Lake Charles
  • America's Best Suites Inn Lake Charles
  • America's Best Suites Lake Charles
  • Best Suites Lake Charles
  • Quality Suites Lake Charles
  • Quality Suites Downtown Convention Center Motel Lake Charles
  • Quality Suites Downtown Convention Center Motel
  • Quality Suites Downtown Convention Center Lake Charles
  • Quality Suites Convention Cen
  • Quality Suites Downtown Convention Center Hotel
  • Quality Suites Downtown Convention Center Lake Charles
  • Quality Suites Downtown Convention Center Hotel Lake Charles

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.