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"I liked the size of the 2 bedroom suite. However the suite wasn't cleaned or dusted properly. What bothered me and my family the most was the smell of ... " More

By a verified traveler on Fri 02 Jul 2021

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Hotel Description

Hotel near French Mountain Commons, connected to a shopping center in Lake George

In shopping district

With a stay at this Lake George hotel, you'll be steps from French Mountain Commons and Adirondack Outlet Mall. Log Jam Outlet Center and Lumberjack Pass Mini Golf are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 74 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Nov 10 - Nov 11

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Clarion Inn & Suites at the Outlets of Lake George ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clarion Inn & Suites at the Outlets of Lake George

Everyone (8) Family (4)
3 out of 5
I liked the size of the 2 bedroom suite. However the suite wasn't cleaned or dusted properly. What bothered me and my family the most was the smell of dirty air blowing from the AC unit. It smelled like mildew and gave an unpleasant breathing environment. Upon check out I mentioned it to the older lady at the desk and she quickly responded by saying" it's the humidity outside causing the smell and it's out of our control". It sounded as if the answer had been rehearsed and they've heard the same concern before. No apology was given. I guess because it's out of their control. I don't believe every hotel in lake George was experiencing the same issue. My overall experience was a bit disappointing. I would never go back. It's worth paying a bit more next time for a better experience elsewhere. The pool was also dirty with hairs and looked foggy. I don't think it had been cleaned of debris. Employees I encountered in public areas were not friendly. The printer in the lobby didn't work. The motel is in need of a Renovation. And to management I say take and accept the constructive criticism. Thank you.

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 2, 2021 by Clarion staff

We appreciate your feedback. We apologize for issues you experienced at our hotel and will be looking into issues you encountered.

5 out of 5
Convenient location, close to outlets and restaurant

Posted by on Jan 23, 2021

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Comment from Hotel Management

Jan 24, 2021 by Dawnee DiLorenzo-Front Office Manager

We appreciate your feedback. We hope to see you again.

4 out of 5

Posted by on Oct 7, 2020

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4 out of 5
This shouldn't be a required field to force someone to answer this.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 14, 2019 by Amanda C., Director of Sales

Despite the required field (which I agree you should not have to answer) I want to thank you for a great review and we hope to see you again soon!

4 out of 5
Property is being renovated, but the suite I had was clean, neat, welcoming and very comfortable. I had two days of meetings and the value was fantastic. I am guessing that the Lake George area is swarming with tourists and visitors in season, but for my purposes it was great to utilize it in November. Recommended.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Dec 14, 2019 by Amanda C., Director of Sales

Thank you for a great review! I am glad you found our accommodations to be clean and comfortable and perfect for what you were looking for! We hope you choose to stay with us again in the future!

3 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 28, 2019 by Amanda C., Director of Sales

Thank you for your review on your most recent stay with us! I wish you could have elaborated on what we missed and what we could have done better so we can better serve our guests. I hope that you give us another chance in the future to make your next stay a better one.

2 out of 5
Extremely slow and unprofessional check in. There was a funny smell in the room and generally was shabby, musty and dirty.

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 24, 2019 by Amanda C., Director of Sales

Thank you for your review of your most recent stay. I apologize for the slow check in that you experienced and will make sure that we review your comments with our team to ensure that we work on our service for our guests! Please know that during your stay if at any time you experience anything that you find unsatisfactory you can bring it to the attention of a Guest Service Team Member and we will try to accommodate you in any way we can. We can always move you to another location if we have availability as well. Thank you again and I hope that this does not deter you from staying with us again in the future.

1 out of 5
The nightly rate was tooooo high. Desk clerk not helpful. And there was nothing to assist handicap people. I thought this was a frderal law. But i will do my research and report what I can to the ADA. On positive note the room was large and cery clean

Posted by on Jul 14, 2019

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5 out of 5
The front desk clerks were great in check in, and needed forks for our take out meal and they were very helpful got us some. In the mornings the ladies in the breakfast room were so friendly food good. . Room was very clean . Beds were good.

Posted by , from N Y on Jun 25, 2018

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Comment from Hotel Management

Jul 18, 2018 by Amanda C., Director of Sales

Thank you for a great review Jean! I'm so glad that you found out staff accommodating and our accommodations clean! I hope you stay with us again in the future!

4 out of 5

Nice hotel, close to everything!

Great location, walking distance w all the outlets. Love the area. Wish I had more time than just the wknd. Love it down there. Be back again soon

Posted by , from Plattsburgh, NY on May 22, 2018

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Comment from Hotel Management

Jul 18, 2018 by Amanda C., Director of Sales

Thank you for a great review! I'm glad you found our location to be convenient and our property to be comfortable during your stay! I hope that you get more time the next time as well so you can stay with us longer and really experience all we have to offer!

About the Clarion Inn & Suites at the Outlets of Lake George

Location 1454 State Route 9, Lake George, NY 12845

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Clarion Inn & Suites at the Outlets of Lake George offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Clarion Inn & Suites at the Outlets of Lake George. Self parking is free. This Lake George hotel is smoke free.

  • 74 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Clarion Inn & Suites at the Outlets of Lake George offers 74 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Eurocard; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Inn Lake George
  • Clarion Inn Outlets
  • Clarion Inn Outlets Lake George
  • Clarion Outlets
  • Clarion Outlets Lake George
  • Clarion Inn & Suites at the Outlets of Lake George Hotel
  • Clarion Inn & Suites at the Outlets of Lake George Lake George
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.