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"Nice stay for a spur of the moment. The big disappointment was that the beautiful pool area and patio were closed for the season. However they still ... " More

By a verified traveler on Sat 01 Oct 2022

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Hotel Description

3.5-star hotel near Hard Rock Hotel & Casino Lake Tahoe

In entertainment district

Within half a mile (1 km) of this well-placed hotel, you'll find Hard Rock Hotel & Casino Lake Tahoe and Casino at Harrah's Lake Tahoe. Casino at MontBleu Lake Tahoe and Casino at Harveys Lake Tahoe are also within half a mile (1 km).

Casino, dining

A casino and a restaurant are featured at this hotel. Relax with a drink at one of the 4 bars/lounges and get perks like free WiFi. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Classic

Bed Count 1 King Bed Maximum Occupancy 3 Max
$53* Per night/room Dec 21 - Dec 22

Room, 1 King Bed, Partial Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hard Rock Hotel & Casino Lake Tahoe ratings based on 94 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hard Rock Hotel & Casino Lake Tahoe

Everyone (38) Couples (28) Family (23)
5 out of 5
Very professional

Posted by on Nov 5, 2022

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Comment from Hotel Management

Nov 26, 2022 by Guest Services Coordinator

Thank you for taking the time to reach out and provide feedback regarding your stay. We hope to see you again soon. Rock on!

5 out of 5
Location

Posted by on Oct 21, 2022

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Comment from Hotel Management

Oct 21, 2022 by Guest Services Coordinator

Thank you for taking the time to reach out and provide feedback regarding your stay. We hope to see you again. Rock on!

4 out of 5
Good

Posted by on Oct 7, 2022

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Comment from Hotel Management

Oct 9, 2022 by Guest Services Coordinator

Thank you for taking the time to reach out and provide feedback regarding your stay.

4 out of 5
Nice stay for a spur of the moment. The big disappointment was that the beautiful pool area and patio were closed for the season. However they still charged a resort fee. Granted this included use of the small weight room. Also a fee was charged for parking. Otherwise a nice stay.

Posted by on Oct 1, 2022

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Comment from Hotel Management

Oct 9, 2022 by Guest Services Coordinator

Thank you for taking the time to reach out and provide feedback regarding your stay. Rock on!

3 out of 5
Fun to see memorabilia, we had dinner at Alpine Union, staff and service were excellent. Great food! Didnt care much for being charged to park in Hard Rocks parking garage considering price of room. No coffee pot in the room, HUGE bummer, and no ice bucket.

Posted by on Sep 19, 2022

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1 out of 5
No Air conditioning in our room. Said it wasn’t an option but they offered us a fan. Bathroom was dirty! Not happy

Posted by on Sep 19, 2022

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2 out of 5
Location is great! However, this property needs to be renovated! So, outdated...you have to request room cleaning.No coffee makers in rooms! Bath tub had gross particles on wall Upon arrival literally wiped it down with my own bleach wipes I brought... No ice machine on our floor. Would not stay here again until it’s renovated! Price was fine

Posted by on Sep 14, 2022

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Comment from Hotel Management

Sep 17, 2022 by Guest Services Coordinator

Thank you for taking the time to reach out and provide feedback regarding your stay. It truly disappoints us that our property did not meet your expectations. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. Moving forward, we can assure you that our team is working diligently to provide all our guests with an exceptional experience. We appreciate your feedback and will use this as an opportunity to improve our product moving forward.

5 out of 5
Nice spacious room. Pool area very nice

Posted by on Sep 1, 2022

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Comment from Hotel Management

Sep 3, 2022 by Guest Services Coordinator

Thank you for taking the time to reach out and provide feedback regarding your stay. We hope to see you again soon. Rock on!

3 out of 5
For the price paid and quality of amenities I would not reccomend HRH ever.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 21, 2022 by Guest Services Coordinator

Thank you for taking the time to reach out and provide feedback regarding your stay.

1 out of 5
DO NOT STAY HERE! We had multiple rooms booked and everyone’s rooms were dingy, smelt like mold and not once on our 4 night stay was the room cleaned. Not to mention there was no hot water to shower. The towel rods falling off the wall, we asked for more wash clothes and the front desk responded with “we don’t have any”. When we all checked out we were all charged $18 a day for packing…we flew and took a shuttle to the hotel, we had no cars to park. The hotel grounds are disgusting and rundown and the rooms are even worse. The rooms smell like 40 year old smoke and mold. I hope this review saves someone from staying and paying for this awful hotel. Don’t waste your money!

Posted by on Aug 10, 2022

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Comment from Hotel Management

Aug 12, 2022 by Thank you. – Azhilley Ferrer, Guest Services Coord

Thank you for taking the time to reach out and provide feedback regarding your stay. It truly disappoints us that our property did not meet your expectations. As for the lapses in guest service, there is no excuse other than we clearly need to make some improvements. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. Moving forward, we can assure you that our team is working diligently to provide all our guests with an exceptional experience. We appreciate your feedback and will use this as an opportunity to improve our product moving forward.

About the Hard Rock Hotel & Casino Lake Tahoe

Location 50 Highway 50, Stateline, NV 89449

Property Features

Hard Rock Hotel & Casino Lake Tahoe offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A casino, a vending machine, and gift shops/newsstands are also featured at Hard Rock Hotel & Casino Lake Tahoe. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3.5-star Stateline hotel.

  • 539 guestrooms or units
  • 15 levels
  • 2 buildings
  • 4 bars or lounges
  • Casino
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

Hard Rock Hotel & Casino Lake Tahoe offers 539 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations. This Stateline hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Alpine Union - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Park Prime - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

The Oyster Bar - Onsite seafood restaurant. Open daily.

Fuel - Onsite café. Open daily.

Center Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Weight limit: 75 lbs
  • Pets cannot be left unattended
  • Pet-sitting services and pet grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 25.00 per person (approximately)
  • Airport shuttle fee: USD 32.75 per person (one-way)
  • Airport shuttle fee per child: USD 19.75 (one-way), (from 4 to 12 years old)
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Casino Lake Tahoe
  • Hard Rock Casino Lake Tahoe
  • Hard Rock Tahoe Stateline
  • Hard Rock Hotel Casino Lake Tahoe
  • Hard Rock Hotel & Casino Lake Tahoe Hotel
  • Hard Rock Hotel & Casino Lake Tahoe Stateline
  • Hard Rock Hotel & Casino Lake Tahoe Hotel Stateline

You should know

  • The outdoor pool closes for the season in August.
  • Pool access available from 9:00 AM to 7:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.