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4.0 out of 5

"This is a fairly new resort that has been open for two years. However, the Balmoral Resort Florida lacks the comfort of fresh new appliances that work ... " More

By a verified traveler on Wed 25 Jul 2018

Hotel Description

Family-friendly 4-star hotel near Southern Dunes Golf Club

Haines City retreat

You'll be within 3 miles (5 km) of Southern Dunes Golf Club and 9 miles (15 km) of Willowbrook Golf Course. Chain of Lakes Park is within 12 miles (20 km) and Legoland Florida is within 16 miles (25 km).

Free water park, dining

Free water park access and an outdoor pool are featured at this smoke-free hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy a meal from the restaurant and perks like free WiFi.

Free WiFi, kitchens

The 155 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include washers/dryers, free WiFi, and flat-screen TVs with cable channels. Limited housekeeping is available.

4 Bedroom

Bed Count 1 King Bed Maximum Occupancy 10 Max

Premium House, 6 Bedrooms, Private Pool, Lake View

Bed Count 2 King Beds Maximum Occupancy 14 Max

4 Bedroom Private Pool Home

Bed Count 2 King Beds Maximum Occupancy 10 Max

Premium House, 4 Bedrooms, Private Pool

Bed Count 2 King Beds Maximum Occupancy 10 Max

Balmoral Resort Florida ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Balmoral Resort Florida

Everyone (2)
5 out of 5

Posted by on May 14, 2019

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Comment from Hotel Management

May 14, 2019 by The Balmoral Resort Florida team.

Dear valued guest, We are glad to know you enjoyed your stay at Balmoral Resort Florida. Thank you for sharing your experience and we look forward to welcoming you back soon! Warm regards, The Balmoral Resort Florida team.

3 out of 5

New resort lacks the comforts of home!

This is a fairly new resort that has been open for two years. However, the Balmoral Resort Florida lacks the comfort of fresh new appliances that work. Looks can be deceiving, once we checked-in we encountered tons of problems. First the turnkey did not work properly on site. The light fixtures were not aligned with the wall switches so we had to manually turn on/off the lights in all 3 bedrooms. The stainless steel dishwasher did not work for the dirst two days when we arrived at the resort and the "new" dryer upstairs had to be removed and replaced as well because it was not working properly either. Yes, too add to the discomfort of people entering your townhouse unannounced, it also became very difficult to ignore the little problems at the resort because it took two days to get everything up and running properly. We had no trash bins at first until we complained to management and after several complaints of not having hot water, we finally gave up. Overall, very clean facility and pool. The appliances did not work initially but eventually they were fixed or replaced. If you want to relax in comfort I would try somewhere else because management would not waive any fees despite that our townhouse was not up to par with working appliances and light fixtures. After all the mishaps at this resort, we liked the waterpark even though it is kindof small. The maintenance staff are friendly and they try to accommodate you as best they could but management is less desired.

Posted by on Jul 25, 2018

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Comment from Hotel Management

Jul 29, 2018 by The Balmoral Resort Florida Team

Dear our valued guest, The staff and management team would like to extend our sincere regrets for this reviewers experience, as they have described it. Unfortunately, due to the anonymity, we were unable to correlate any of these claims to our records of maintenance, guest service response and especially any request to "waive fees" requested to management. We encourage the reviewer to contact our Guest Relations Director, Robb, directly at the resort to discuss these claims and any valid adjustments for unresolved issues. We look forward to having a conversation with you soon. Sincerely, The Balmoral Resort Florida Team.

Property Features

Balmoral Resort Florida offers its guests a complimentary water park, a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Balmoral Resort Florida. This 4-star Haines City hotel is smoke free.

  • 155 guestrooms or units
  • Built in 2017
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Orlando International Airport (MCO) (64.1 km / 39.8 mi)

Room Amenities

Balmoral Resort Florida offers 155 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies or patios. Accommodations offer separate living rooms. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Haines City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

Balmoral Resort Florida has a restaurant on site.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 24

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 65.0 per stay.

Pet Policy

  • Pets: USD 199 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

This property charges the following mandatory cleaning fees per stay, collected at the property: USD 109.75 for 2 Bedroom Townhouses, USD 120.95 for 3 Bedroom Townhouses, USD 143.35 for 3 Bedroom Pool Homes, USD 165.75 for 4 Bedroom Pool Homes, USD 182.55 for 5 Bedroom Pool Homes, and USD 193.75 for 6 Bedroom Pool Homes.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 199 per pet, per stay
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Housekeeping fee: USD 174.99 per stay
  • Crib (infant bed) fee: USD 65.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balmoral Resort Florida Haines City
  • Balmoral Florida Haines City
  • Balmoral Florida
  • Balmoral Resort Florida Hotel
  • Balmoral Resort Florida Haines City
  • Balmoral Resort Florida Hotel Haines City
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.