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Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.4 out of 5 Excellent
816 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationFerguson Park5 min drive
Popular LocationWonch Park5 min drive
Popular LocationMeridian Historical Village8 min drive
AirportLansing, MI (LAN-Capital Region Intl.)18 min drive

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    About this area

    Okemos

    Located in Okemos, Best Western Okemos/East Lansing Hotel & Suites is in the suburbs. Lansing Center and Meridian Historical Village are cultural highlights, and some of the area's attractions include 4-H Children's Garden and Abrams Planetarium. Looking to enjoy an event or a game while in town? See what's happening at Breslin Center or Spartan Stadium.
    View in a map
    Popular Location

    What's nearby

    • Ferguson Park - 5 min drive
    • Wonch Park - 5 min drive
    • Meridian Historical Village - 8 min drive
    • Forest Akers Golf Courses - 9 min drive
    • 4-H Children's Garden - 9 min drive

    Getting around

    • East Lansing Station - 9 min drive
    • AirportLansing, MI (LAN-Capital Region Intl.) - 18 min drive

    About this property

    Best Western Okemos/East Lansing Hotel & Suites

    An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. All 160 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find coffee makers, free newspapers, and free local calls.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard sanitization guidelines of We Care Clean (Best Western)
    Follows industry sanitization guidelines of SafeStay (AHLA - USA)

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 48 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • Free buffet breakfast available daily 6:00 AM–9:00 AM

    Things to do

    • Fitness center
    • Indoor pool

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage

    Languages spoken

    • English
    • Spanish

    Business services

    • 24-hour business center
    • Conference space (1500 square feet)

    Outdoors

    • Picnic area

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible business center
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible pool
    • Wheelchair-accessible registration desk

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Free cribs/infant beds
    • Heating (climate-controlled)
    • Linens
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Hair dryer
    • Shower
    • Towels

    Entertainment

    • Cable channels
    • Premium channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Laptop-friendly workspace
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3 PM - 2 AM
    Early check-in subject to availability
    Late check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before 11 AM
    Late check-out subject to availability
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Renovations and closures

    The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
    • Dining venue(s)
    • Fitness facilities
    Due to COVID-19, this property’s food and beverage options may be limited.

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 25 per pet, per week
    Dogs only
    2 per room (up to 80 lbs)

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for USD 10.0 per night
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 25 per pet, per week
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability, amount varies)
    • Late check-out is available for a fee (subject to availability, amount varies)
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a carbon monoxide detector and a smoke detector
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    4.4
    Excellent
    816 reviews
    5 - Excellent
    456
    4 - Good
    259
    3 - Okay
    60
    2 - Poor
    25
    1 - Terrible
    16

    4.5/5

    Cleanliness

    4.4/5

    Staff & service

    4.3/5

    Amenities

    4.4/5

    Property conditions & facilities

    1/5 Terrible

    Traveled with partner
    Happy face iconLiked: Staff & service
    Sad face IconDisliked: Property conditions & facilities
    The staff was courtesy, and had a outdoor pool that was screened in. They need more lighting on the pillars that show the room numbers, had to keep getting out of the car to find our room number! Need new beds.
    Stayed 1 night in Sep 2020

    1/5 Terrible

    Traveled with family and small children
    Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
    I was not treated well by the manager my room was not clean customer service was really bad the pool water burned my kids and guess eyes the employee under the manager gave me another room but the towels were dirty the tub wasn’t clean I ask to speak to a Supviser he said no one was available until Monday my baby did not enjoy her birthday party what’s so ever I’m not pleased with the customer service that we received the manager had a nasty attitude he was not personally I asked for a refund not just me another parent as well they was treated horrible By customer service never going back never ever
    Stayed 1 night in Sep 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Sep 2020

    3/5 Okay

    Happy face iconLiked: Cleanliness
    Stayed 2 nights in Sep 2020

    5/5 Excellent

    Stayed 1 night in Sep 2020

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