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4.3 out of 5

"I think the pool should of been warmer. I expected an indoor pool to be warmer. You need to tell guests are far away you are from the elevator. We ... " More

By a verified traveler on Tue 18 Jun 2019

Hotel Description

Enjoy free breakfast at this 3-star Lansing hotel

Near the airport

At this Lansing hotel, you'll be within 3 miles (5 km) of Chisholm Hills Golf Club and 6 miles (10 km) of Potter Park Zoo. Fenner Nature Center and Ralp W. Crego Park are also within 6 miles (10 km).

Nightclub, dining

A nightclub and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and free perks like continental breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 300 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, coffee/tea makers, and free local calls are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$74* Per night/room Jun 1 - Jun 2

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Causeway Bay Hotel ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Causeway Bay Hotel

Everyone (7) Family (2)
4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Front Desk Supervisor

That you for staying with us here at the Causeway Bay Hotel. We appreciate your positive feedback regarding your stay with us and hope to see you again for a future stay!

2 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 3, 2019 by Front Desk Agent Britney T. Clark

Please feel free to let us know your concerns on your stay here in our facility. I'm sorry your stay wasn't the best and we will do everything we can to improve ourselves.

4 out of 5
I think the pool should of been warmer. I expected an indoor pool to be warmer. You need to tell guests are far away you are from the elevator. We are handicap and had to walk all the way to the end of the hall. The bathroom floors looked dirty. Staff was very friendly. I think you should think about having paper plates and napkins for guests to use when ordering out especially for pizza. We did enjoy our stay. Out 2 year old granddaughter loved that we had joining rooms. It was great for us. She could go to the other room without is chasing her down the hall

Posted by on Jun 18, 2019

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Comment from Hotel Management

Nov 4, 2019 by Front Desk Supervisor Britney T. Clark

Thank you for your feedback! I will take these matters up with my management team.

5 out of 5

Posted by on May 14, 2019

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Comment from Hotel Management

Oct 24, 2019 by Front Desk Supervisor Britney T. Clark

Thank you for your positive feedback!

5 out of 5
The staff was very friendly and helpful. The hotel was clean and well maintained.

Posted by on Apr 19, 2019

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Comment from Hotel Management

Nov 4, 2019 by Front Desk Supervisor Britney T. Clark

Thank you so much for your positive feedback!

4 out of 5
Very nice updated inside. Staff was nice but inexperienced which I did not mark down negatively in my rating. Lounge/bar was closed but online showed as open. Hot tub was broken down. Ice machine on two floors we checked didn't work. Parking lot was not plowed for 2 days we were there and had at least 5 inches of snow. We stayed here while in town for a funeral. Walking to the car in high heels was horrible and snow got in my shoes. The beds were very comfortable and the room was clean

Posted by on Feb 13, 2019

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Comment from Hotel Management

Nov 4, 2019 by Front Desk Supervisor Britney T. Clark

Thank you for your feedback!

4 out of 5
Great hotel and price! Would definitely go to again.

Posted by on Dec 11, 2018

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Comment from Hotel Management

Jan 24, 2019 by Morgan

Thank you for taking your time to give us feedback on your stay. We hope to see you again in the near future.

5 out of 5
In good location and easily accessible. We came to spend time with out children during our sons graduation from the police academy.

Posted by on Jul 15, 2018

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Comment from Hotel Management

Nov 4, 2019 by Front Desk Supervisor Britney T. Clark

Thank you for your positive feedback!

4 out of 5
Overall was an amazing experience. My daughter had a blast in the pool, hot tub and sauna room was amazing getaway for me. Only thing I did not like was the breakfast. Could have been a little bit better. Waffles and cereal doesn't quite make a good breakfast. Was told there would be busicuts and gravy and there was nothing of the sort. Other then the breakfast tho it was a really good experience.

Posted by , from Michigan on Apr 10, 2018

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Comment from Hotel Management

Nov 4, 2019 by Front Desk Supervisor Britney T. Clark

Thank you for your positive feedback! I will address these matters with my management team.

5 out of 5

Convenient to MSU

Pros: People, location, safety
Cons: sink drained very slowly
outstanding. only problem was a slow draining sink

Posted by , from Michigan on May 18, 2017

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Comment from Hotel Management

Nov 4, 2019 by Front Desk Supervisor Britney T. Clark

Thank you for positive feedback!

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Swimming pool

The property is undergoing renovations. The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Causeway Bay Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A nightclub, tour/ticket assistance, and a garden are also featured at the business-friendly Causeway Bay Hotel. Self parking is free. This 3-star Lansing hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 5 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Lansing, MI (LAN-Capital Region Intl.) (23.1 km / 14.3 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Causeway Bay Hotel offers 300 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

The Valencia Club - This bar specializes in American cuisine.

Hummingbirds Restaurant - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per stay (maximum USD 50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Lansing
  • Best Western Plus Lansing
  • Best Western Plus Lansing Hotel
  • Lansing Best Western
  • Causeway Bay Hotel Lansing
  • Causeway Bay Hotel
  • Causeway Bay Lansing
  • Causeway Bay
  • Causeway Bay Hotel Hotel
  • Causeway Bay Hotel Lansing
  • Causeway Bay Hotel Hotel Lansing

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.