The staff were amazing, friendly and helpful. We were very happy with the hotel except for two things. 1- we arrived at the airport and were told that the shuttle would be there in 15-20 minutes when in fact it took over 50 minutes to arrive. That said, when we got to the hotel to check in, they were very apologetic and gave us a complimentary breakfast which was excellent!
The second problem we encountered was that there was no hot water for a shower upon our arrival. Aside from those two issues, the hotel was excellent.