- Disliked: Staff & service, room comfort
WORST IN VEGAS - NOT DISABILITY FRIENDLY
I have stayed in 15 hotels in Vegas, most value hotels and a few nicer, and without question this is the worst. •NO hand towels or washcloths available during my stay •NO clock NO blow dryer NO Kleenex NO cups NO coffee •Not enough pillows and almost no furniture or bathroom sink space for toiletries, I kept my things on the chair and floor. •Mean manager. •LOUD street noise •Horrible lighting •Terrible Wi-Fi •TV sound was so bad I just used my iPad •Very strong chemical smell •NO tub stopper and the tub was in bad shape •Extra $20/night to pay cash •TERRIBLE for DISABILITIES I am disabled due to severe autoimmune disease, I don’t go out unless I wear my breathing mask. I get very sick around strong chemicals, throwing up and worse, it can put me in bed for a week or even the hospital. Because of that the other 14 hotels in Vegas accommodate me in two ways; 1. Not requiring daily cleaning and 2. Using non-toxic cleaning products or water during my stay. Well the manager called my room to let me know she wouldn’t accommodate me at all, even though I explained my health problems. She said I had 10 minutes to let them clean my room or get out. I had to leave, I would have likely ended up in the hospital. I had paid for an additional three nights but the manager wouldn’t give me even a partial refund. It costs me an additional $400 to book another hotel for those three nights but even though I’m poor I couldn’t risk the health consequences of staying.