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"Everything needed was close by and they cleanliness " More

By a verified traveler on Wed 01 Jan 2020

Hotel Description

3-star hotel near Hard Rock Casino

In Las Vegas

With a stay at this Las Vegas hotel, you'll be steps from Hard Rock Casino and a 5-minute walk from University of Nevada, Las Vegas. Thomas and Mack Center and The Cosmopolitan Casino are also within 2 miles (3 km).

Round-the-clock service

Staff at the 24-hour front desk can provide around-the-clock assistance. Take advantage of the free self parking.

Free WiFi

Guestrooms offer free WiFi and showers. Housekeeping is available on request.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$39* Per night/room Aug 16 - Aug 17

Standard Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Serene Vegas ratings based on 15 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Serene Vegas

Everyone (7) Couples (1) Family (6)
1 out of 5
Very disappointing stay. The Room had cables hanging out of wall for tv. The tv had lines in it. Shower didn't look clean. They had to replace sheets with stains. Maintenance came in when we had do not disturb sign up. They can't help the area, but if your with your girl she won't be impressed by the area. Only thing good was the fried pickles we ordered from their cafe which took forever to get to the room. phone in room didn't work. Overall experience 1 out of 5 and will never return. Would have given management a chance to maybe offer a free night but we have no interest in returning.

Posted by , from Las Vegas, NV on Jun 9, 2020

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Comment from Hotel Management

Jun 9, 2020 by Serene

OK the cables are for the cable box that needs to be out so you can point your remote to work the system.

1 out of 5
It did not looking anything like the pictures. It was very run down. The elevator was not working. The staff at the desk although nice became testy when questioned about the elevator. There was a tub in the room that did not work and looked dirty. I would not recommend unless you don’t care about your surroundings. We did not stay. We left even though we are not assured of getting our money back.

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 17, 2020 by Serene

I wish we knew who you are?

1 out of 5
Pictures are deceiving . The place is all patched up or just falling apart. TV didn’t work, cables were torn off the wall. Lamp was broken . Headboards were off the wall. Standing against the mattress and too large for the queen size beds. Bedroom door was missing a handle. No refrigerator, no coffee maker. No dresser or nightstands with drawers. Also found some type of bug or vermin Feces stuck to the end of the sheets and tucked in the bed. Very disgusting. After calling front desk to complain. Manager didn’t bother to contact me and they still charged us the extra room service fees. This place is falling apart they shouldn’t be charging resort prices. Avoid this place

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 24, 2020 by Serene

We don't charge resort charges, we are one of the cheapest hotels in Vegas. Do you mean the cable box that hangs from the wall so you can get 200 channels unlike most hotels that give you 10 channels? Our king rooms have king mattresses our double queen rooms have queen beds. I don't know what hotel you were in, but it wasn't the Serene.

4 out of 5
Everything needed was close by and they cleanliness

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 6, 2020 by Serene

Thank you

3 out of 5
It could use a lot of upgrades Jacuzzi don't work TV are old Cable wires out the AC heater broken looks fancy but needs help

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by Serene

Thank you

4 out of 5
nice property, went in fall so the pool was closed and no hot tub either even though was perfect temps for hot tub. Downfall is the bathroom we were in did not have cold water coming from the faucet and the handle to the shower came off. Needs a little more lighting for the back parking lot due to homeless wandering around checking the dumpsters

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by Serene

Thank you

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 21, 2019 by Serene

Thank you

5 out of 5
Very clean. Strong smell of cleaner when entering room. Some wear on carpeting in halls, but room was nicely updated in Vegas style - bathtub in corner of bedroom (a little odd), rainshower stall in bathroom, bowl sink, lots of towels, nice white clean sheets, good mattress, dark gray walls with lighter gray and white decor was good for sleeping. AC kept turning off, but may be operator error. Lighting okay but not great for reading. Safe, iron and board in closet. Sofa and coffee table, no chairs in room. Lobby bar closed for renovation. Pool looked nice from a distance, but I didn't use it. Staff wasexcellent - helped me print boarding pass, maid escorted me to ice machine when I asked where it was, easy check-in, wake up call as requested. Subway, Dunkin Donuts, pizza, smoke shop right next door. Hard Rock across street, but it's a bit of a hike to the corner to cross major intersection. Security guy patrols property. Good place for the money.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Serene

I don't know who you are but we Love you!

4 out of 5
Property was very modernized. We had an average stay, not over the top amazing experience but also no complaints.

Posted by on Sep 25, 2019

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Comment from Hotel Management

Sep 26, 2019 by Serene

Thank you

4 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 25, 2019 by Serene

Thank you

Renovations + Closures

This property is undergoing renovations.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Self parking is free. This 3-star Las Vegas hotel is smoke free.

  • 149 guestrooms or units
  • 2 levels
  • 1 conference room
  • Front desk (24 hours)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: McCarran Intl. Airport (LAS) (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Serene Vegas offers 149 accommodations. This Las Vegas hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided on request.

  • Shower
  • Housekeeping (on request)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Onsite parties or group events are strictly prohibited

This property advises that enhanced cleaning and guest safety measures are currently in place

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQIA friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Cash Deposit Required
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serene Vegas Resort
  • Serene Resort
  • Serene Vegas Hotel
  • Serene Hotel
  • Hotel Serene Vegas Las Vegas
  • Las Vegas Serene Vegas Hotel
  • Hotel Serene Vegas
  • Serene Vegas Las Vegas
  • Serene A Vegas Resort
  • Serene
  • Serene Vegas Hotel
  • Serene Vegas Las Vegas
  • Serene Vegas Hotel Las Vegas

You should know

  • The seasonal pool will open in April and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.