Travelocity Verified Review
"It was not specified on the Travelocity website that the pool was closed and that is exactly why we booked this hotel. It is on the hotel website but we didn’t see that until the end of our stay. When we got to the hotel, there were people in the pool but when we went back to use it it was locked before “closing hours”! The front desk person told us as we checked out that they allowed six people at a time and told people it was closed just to “save a conversation” and my kids were very upset being this is why we chose this hotel. I felt it was very unfair to have to pay more for pool time when I paid more for this hotel just to have a pool for my kids. I won’t use them again. "
A verified traveler stayed at Hyatt Regency McCormick Place