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"TV Remote was inoperative and desk personnel go off duty at 7 PM " More

By a verified traveler on Fri 24 Jun 2022

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Hotel Description

4-star hotel near The Mount

Lenox retreat

At this Lenox hotel, you'll be within half a mile (1 km) of The Mount and 3 miles (5 km) of Tanglewood Music Center. Lee Premium Outlets is within 6 miles (10 km) and Norman Rockwell Museum is within 9 miles (15 km).

Free perks

An outdoor pool, free self parking, and concierge services are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A terrace, a garden, and a library are also on offer.

Terrace House King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Nov 1 - Nov 2

Terrace House Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Manor House King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Seven Hills Inn ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Seven Hills Inn

Everyone (1) Couples (2) Family (1)
5 out of 5
TV Remote was inoperative and desk personnel go off duty at 7 PM

Posted by on Jun 24, 2022

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Comment from Hotel Management

Jun 27, 2022 by Zack

We do have a caretaker on property who would have been happy to bring you a new functional remote. We do hope to see you again next time you're in the Berkshire's.

2 out of 5
Sam transferred us to another building/room after I complained that room smells moldy. 3 dispensers in bathroom empty/ non functional.

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 6, 2022 by Zack

Thank you for your feedback! We hope you stay with us again!

3 out of 5

Posted by , from PLYMOUTH on Nov 16, 2021

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4 out of 5
Worked

Posted by on Jul 31, 2021

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5 out of 5
Grounds were beautiful. The room was well appointed and the bed especially comfortable as were the pillows. Great breakfast buffet . All in all a wonderful experience.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by Jamie W

Thank you so much for staying with us, and we are so happy you enjoyed your time at Seven Hills. I hope if your travels bring you back to the Berkshire's, you think of us. Yours in Hospitality, Jamie Wolfe General Manager

Property Features

Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Seven Hills Inn. The hotel can provide concierge services and wedding services. Self parking is free. This 4-star Lenox hotel is smoke free.

  • 45 guestrooms or units
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Seven Hills Inn offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Deep soaking tub
  • Television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 7:00 PM
  • Friday - Saturday: 8:00 AM - 8:00 PM
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 7:00 PM
  • Friday - Saturday: 8:00 AM - 8:00 PM
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Tax ID - C0011081520

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is C0011081520. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0011081520
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seven Hills Inn Lenox
  • Seven Hills Lenox
  • 7 Hills Inn
  • Seven Hills Hotel Lenox
  • Seven Hills Inn Hotel
  • Seven Hills Inn Lenox
  • Seven Hills Inn Hotel Lenox
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.