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4.8 out of 5

"The property is very neat and clean. The buffet breakfast is very good as well. I would have preferred Rossio location which is center of all the attr ... " More

By a verified traveler on Tue 03 Dec 2019

Hotel Description

3-star hotel near Rossio Square

City center stay

At this Lisbon City Center hotel, you'll be steps from Marquis of Pombal Square and within a 15-minute walk of Amoreiras Shopping Center. Rossio Square and Se are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool and a rooftop terrace. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a bar/lounge on site, and concierge services and free newspapers are also provided.

Free WiFi, LCD TVs

The soundproofed guestrooms offer free WiFi and free bottled water. LCD TVs come with cable channels, and other amenities include hair dryers and safes.

Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$92* Per night/room Jun 28 - Jun 29

Room (Melody King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Melody Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room (Harmony, Plus, Quadruple use)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Twin Room (Harmony)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room (Harmony, Plus, Triple Use)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

HF Fénix Music ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for HF Fénix Music

Everyone (2) Family (3)
5 out of 5
The property is very neat and clean. The buffet breakfast is very good as well. I would have preferred Rossio location which is center of all the attractions. It was my first visit to Portugal and it is a nice hotel to stay at.

Posted by on Dec 3, 2019

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5 out of 5
Music theme was wonderful! Good breakfast and comfortable bed. Wish some hair conditioner was supplied.

Posted by on Apr 21, 2019

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4 out of 5
Above average hotel but lack of cup for mouth washing.

Posted by on Feb 23, 2019

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5 out of 5

Posted by on Oct 16, 2018

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5 out of 5

Funky, chill and modern hotel.

Loved it! The room itself is so much fun...Bluetooth with surround speakers, red, blue or white ambiance lighting, wonderful raining shower head, etc... Then, the rooftop pool is a sight! Overlooking the entire city with a bar open until midnight, it's a very fun hotel. Highly recommended.

Posted by , from Boston on Aug 5, 2015

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Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. You can enjoy a drink at the bar/lounge. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly HF Fénix Music. This 3-star Lisbon hotel is smoke free.

  • 109 guestrooms or units
  • Built in 2015
  • Bar or lounge
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Humberto Delgado Airport (LIS) (12.9 km / 8 mi)
  • Train station: Rossio Station (1.6 km / 1 mi)
  • Metro station: Marques de Pombal Station (0.1 km / 0.1 mi)

Room Amenities

HF Fénix Music offers 109 accommodations with safes and complimentary bottled water. 49-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at HF Fénix Music

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • No cribs (infant beds) available
  • Property Registry Number - 5202
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HF Fénix Music Hotel Lisbon
  • HF Fénix Music Hotel
  • HF Fénix Music Lisbon
  • HF Fénix Music
  • HF Fénix Music Hotel
  • HF Fénix Music Lisbon
  • HF Fénix Music Hotel Lisbon

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.