Skip to main content
Beginning of main content
 Lisbon District •1 Room
 Lisbon District • 1 Room
Book online or call 1-855-214-3079 Phone Number

Rossio Plaza Hotel

0-star property
Rua do Ouro, 266, Lisbon, 1-855-201-7819
4.7 out of 5
Exceptional!
See all 10 travelocity Reviews

"Staff knows how to welcome travelers to their city. " More

By a verified traveler on Sat 28 Oct 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

3-star hotel near Rossio Square, connected to a rail/subway station

Lisbon Old Town stay

At this Lisbon Old Town hotel, you'll be well placed to visit Rossio Square and Santa Justa Elevator, both steps away. Avenida da Liberdade and Castle of São Jorge are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. There's a safe deposit box and multilingual staff can provide around-the-clock assistance.

Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$183* Per night/room Apr 28 - Apr 29

Superior Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mansard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Rossio Plaza Hotel ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rossio Plaza Hotel

Everyone (3) Couples (4) Family (2)
5 out of 5
Staff knows how to welcome travelers to their city.

Posted by on Oct 28, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 29, 2023 by Messias Gomes - Front Office

Dear Robert, we would like to thank you for taking the time and send us a review. We are glad to know that you had a great stay in our hotel, it was a pleasure to have you in our hotel. We hope we have the honour of receiving you in our hotel. Have a great day. Kindest regards, Messias Gomes - Front Office.

5 out of 5

Posted by on Oct 3, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 24, 2023 by Ana Russo - Front Office Assistant Manager

Dear Virginia, we would like to thank you for taking the time to rate us. We hope that your experience was pleasant enough that we can once again have the privilege of welcoming you to our beautiful city. Kind Regards, Ana Russo - Front Office Assistant Manager

5 out of 5
Enjoyed staying here Comfortable and great location

Posted by on Sep 24, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 25, 2023 by Miguel Batista - Front Office

Dear Amy, Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel's location to be great! We look forward to hosting you again in the future. Kind Regards, Miguel Batista - Front Office

4 out of 5
Great location friendly staff no parking had to park ten minutes away and walk back rooms was clean and renovated but was super small like a small cruise ship room really small bathroom too the bed was two feet from the bathroom

Posted by on Jun 7, 2023

Was this review helpful to you?
Comment from Hotel Management

Jun 12, 2023 by Julianna Paiva - Front Office

Dear Dave,We apreciatte you took time to rate our hotel.We are also glad to hear such a good words regarding our staff. We are proud of our location at the heart of Lisbon.We would like to clarify that our rooms were designed to optimize the available space, taking into account the structural limitations of the old buildings in the center of Lisbon.We thank you again for your preference and hope to welcome you again soon.

5 out of 5
Great location

Posted by on Jun 2, 2023

Was this review helpful to you?
Comment from Hotel Management

Jun 3, 2023 by Rodrigo Neves - Front Office

Dear David, Thank you for your review. We're glad to hear that you found our location to be great. Being centrally located is one of the key advantages of our hotel, as it allows our guests to easily explore and access the attractions of the city. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Best regards, Rodrigo Neves - Front Office

5 out of 5

Posted by on Apr 30, 2023

Was this review helpful to you?
Comment from Hotel Management

May 20, 2023 by Ana Russo - Front Office Manager Assistant

Dear Ziqi, thank you very much for your review concerning your stay at Rossio Plaza Hotel. It is a pleasure to know that you have given us the highest possible score and that we have met your needs, as this is what we work towards every day. We will be happy to welcome you again in the future. Kind Regards, Ana Russo - Front Office Manager Assistant

5 out of 5
staff was simply amazing as well as the closeness to everything

Posted by , from RALEIGH on Feb 28, 2023

Was this review helpful to you?
Comment from Hotel Management

Mar 1, 2023 by Ana Russo - Front Office Manager Assistant

Dear Mr Stephen, we would like to thank you once again for choosing our hotel for your stay in Lisbon and for taking the time to leave us your feedback. We are very happy to know that we met your expectations and that our fantastic location and especially our staff, who work so hard every day in order to satisfy our guests, were rewarding factors in your experience. It will be a pleasure to welcome you again on your next visit, as our doors will always be open for you. Kindest Regards, Ana Russo - Front Office Manager Assistant

5 out of 5
The staff here are as good as you would find even at a 5 star hotel.plus the rooms are excellent for a one stay or even a seven night stay.

Posted by , from RALEIGH on Feb 26, 2023

Was this review helpful to you?
Comment from Hotel Management

Feb 27, 2023 by Bárbara Maciel - Front Office

Dear Stephen,Thank you very much for choosing our hotel once again for your stay in Lisbon. It makes us very proud to read such kind words and motivates us to continue working to have an excellent service. It was a real pleasure to welcome you and we hope to continue to have the pleasure of welcoming you at our hotel.Best regards,Bárbara Maciel - Front Office

5 out of 5
Staff were the nicest people . Room beautiful. Couldn't ask for anything else.

Posted by on Oct 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 11, 2022 by Marcos Almeida - Front Office Manager Assistant

Dear Robin, we would like to sincerely thank you for leaving your valuable review mentioning so many aspects of our hotel (which is beneficial for all the customers). We are glad to read that you were pleased with our accommodations. We are also happy to know that you had a friendly service provided by our staff. Our guests well-being is our main priority. Once again, we sincerely thank you for all of your words. We hope to welcome you again to our hotel on your next visit to our capital! Kindest Regards, Marcos Almeida - Front Office Manager Assistant

3 out of 5
I liked this hotel, but I noticed at some of the other other hotels they had an area for lounging as well as a bar/ restaurant. I didn’t see those hotels available for our particular time frame since we stayed for an extended period. Otherwise, staff was nice, hotel was clean, and it was pretty much a central location in downtown Lisbon. I also wish there was an option for early check-in considering we traveled 21 hours to get to Portugal and we were exhausted. We arrived a couple hours before check-in and had to find a place to sit and make the time go by.

Posted by on Jun 11, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 16, 2022 by Marcos Almeida - Front Office Manager Assistant

Dear Kelly, first and foremost, we would like to sincerely thank you for leaving your review mentioning many aspects of our hotel. We are glad to read that you were pleased with our location, that you find our staff friendly and appreciated our cleaning service. Our guest's well-being is our main priority. Therefore, we are sad to know that our facilities affected your overall experience. We do not have early check-in on request is always subject to availability at the moment of your arrival and we always advise you to book the previous night to guarantee the room in the morning. As well, we provide our guest's luggage storage to store their belongings before check-in. We hope to have the prestige to welcome you on your next visit to our capital! Kind Regards, Marcos Almeida - Front Office Manager Assistant

About the Rossio Plaza Hotel

Location Rua do Ouro, 266, Lisbon, 1100-581

Property Features

Rossio Plaza Hotel offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front-desk safe, and an elevator. This 3-star Lisbon hotel is smoke free.

  • 62 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Cais do Sodré Station (1.1 km / 0.7 mi)
  • Metro station: Rossio Station (Green) (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rossio Plaza Hotel Hotel
  • Rossio Plaza Hotel Lisbon
  • Rossio Plaza Hotel Hotel Lisbon
url importing http://travel.travelocity.com/Lisbon-District-Hotels-Rossio-Plaza-Hotel.h71732091-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Lisbon-District-Hotels-Rossio-Plaza-Hotel.h71732091-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Lisbon-District-Hotels-Rossio-Plaza-Hotel.h71732091-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.