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Rossio Plaza Hotel

0-star property
Rua do Ouro, 266, Lisbon, 1-855-201-7819
3.0 out of 5
See all 1 travelocity Reviews

"I liked this hotel, but I noticed at some of the other other hotels they had an area for lounging as well as a bar/ restaurant. I didn’t see those hot ... " More

By a verified traveler on Sat 11 Jun 2022

Points Of Interest

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Hotel Description

3-star hotel near Rossio Square, connected to a rail/subway station

Lisbon Old Town stay

With a stay at this Lisbon Old Town hotel, you'll be steps from Rossio Square and Santa Justa Elevator. Carmo Convent and Dom Pedro IV Statue are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. There's a safe deposit box and multilingual staff can provide around-the-clock assistance.

Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$138* Per night/room Oct 27 - Oct 28

Superior Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mansard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Rossio Plaza Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rossio Plaza Hotel

Family (1)
3 out of 5
I liked this hotel, but I noticed at some of the other other hotels they had an area for lounging as well as a bar/ restaurant. I didn’t see those hotels available for our particular time frame since we stayed for an extended period. Otherwise, staff was nice, hotel was clean, and it was pretty much a central location in downtown Lisbon. I also wish there was an option for early check-in considering we traveled 21 hours to get to Portugal and we were exhausted. We arrived a couple hours before check-in and had to find a place to sit and make the time go by.

Posted by on Jun 11, 2022

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Comment from Hotel Management

Jun 16, 2022 by Marcos Almeida - Front Office Manager Assistant

Dear Kelly, first and foremost, we would like to sincerely thank you for leaving your review mentioning many aspects of our hotel. We are glad to read that you were pleased with our location, that you find our staff friendly and appreciated our cleaning service. Our guest's well-being is our main priority. Therefore, we are sad to know that our facilities affected your overall experience. We do not have early check-in on request is always subject to availability at the moment of your arrival and we always advise you to book the previous night to guarantee the room in the morning. As well, we provide our guest's luggage storage to store their belongings before check-in. We hope to have the prestige to welcome you on your next visit to our capital! Kind Regards, Marcos Almeida - Front Office Manager Assistant

About the Rossio Plaza Hotel

Location Rua do Ouro, 266, Lisbon, 1100-581

Property Features

Rossio Plaza Hotel offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front desk safe, and an elevator. This 3-star Lisbon hotel is smoke free.

  • 62 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Cais do Sodré Station (1.1 km / 0.7 mi)
  • Metro station: Rossio Station (Green) (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Staff at the property wear personal protective equipment; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 6 for children (approximately)
  • Airport shuttle fee: EUR 60 per room (roundtrip)
  • Airport shuttle fee per child: EUR 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rossio Plaza Hotel Hotel
  • Rossio Plaza Hotel Lisbon
  • Rossio Plaza Hotel Hotel Lisbon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.