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Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel

3-star property
10920 Financial Centre Parkway, Little Rock, AR 1-855-201-7819
3.3 out of 5
See all 10 travelocity Reviews

"It was a short stay but I had no complaints. I would recommend. " More

By a verified traveler on Thu 01 Aug 2019

Points Of Interest

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Hotel Description

3-star hotel near Arkansas Heart Hospital

In suburbs

Within 2 miles (3 km) of this Little Rock hotel, you'll find Arkansas Heart Hospital and Baptist Health. University of Arkansas-Little Rock and University of Arkansas for Medical Sciences are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96* Per night/room Feb 19 - Feb 20

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel

Everyone (4) Couples (2) Family (4)
2 out of 5
For a Holiday Inn Express this place was a little tired and too frugal. Worst Holiday Inn Express we have ever stayed in

Posted by on Jan 30, 2022

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1 out of 5
I expected better experience unfortunately many things were not good at all.

Posted by on Mar 22, 2021

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1 out of 5
There was no King hearing room, which is what I booked. No indoor pool, as shown on website. No bkft, just water, pop, and friut cup. Coffeepot in room doesn't work. Lobby coffee "to go coffee" has no lids. Noise in the hallway kept spouse up all night. Front desk attendant sleeps in the lobby, so look in the comfortable chair across from the front desk, shes asleep over there.

Posted by on Dec 30, 2020

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5 out of 5

Posted by on Dec 27, 2019

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5 out of 5
It was a short stay but I had no complaints. I would recommend.

Posted by on Aug 1, 2019

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4 out of 5
I liked the property. The only thing i would recommend is to be clearer about the complementary breakfast.

Posted by on Jul 22, 2019

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2 out of 5
Primary reason for booking this hotel was for the outdoor pool, which upon arrival was closed "for the season." Pool apparently didn't meet city inspection.

Posted by on Jun 24, 2019

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5 out of 5

Posted by on Mar 23, 2019

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5 out of 5

Nice and clean

Greeted with enthusiasm by the front desk when I checked in. The room was clean and bigger than I expected. The bed was comfortable and the ac worked very well. Breakfast was good

Posted by on Jun 24, 2016

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3 out of 5

Good size rooms but poor service

Stayed for two nights. The room was like a suite. Liked the beds, sofa, and TV. Did not have enough towels the first night. Night stand clock did not have a power cord. Beds were not made, trash not emptied, and no clean towels on the second night. Just received an apology from staff. No offer of a clean room or discount. Will stay elsewhere next time.

Posted by on May 9, 2016

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About the Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel

Location 10920 Financial Centre Parkway, Little Rock, AR 72211

Property Features

Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1440 square feet (134 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel. Free self parking is available. This 3-star Little Rock hotel is smoke free.

  • 119 guestrooms or units
  • 5 levels
  • 2 buildings
  • 1440 sq ft of conference space
  • 134 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel offers 119 accommodations with iPod docking stations and washers/dryers. Beds feature premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with premium cable channels and DVD players. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Little Rock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Washer and dryer
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

The West Rock - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 20
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 10.00 per person (approximately)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Financial
  • Holiday Inn Financial Pky
  • Holiday Inn Financial Pky Hotel
  • Holiday Inn Financial Pky Hotel Little Rock West
  • Holiday Inn Little Rock West
  • Holiday Inn Little Rock West Financial Pky
  • Holiday Inn Little Rock West Chenal Pkwy Hotel
  • Holiday Inn Chenal Pkwy Hotel
  • Holiday Inn Little Rock West Chenal Pkwy
  • Holiday Inn Chenal Pkwy
  • Holiday Inn Little Rock West Chenal Pkwy
  • Holiday Inn Little Rock West - Chenal Pkwy, an IHG Hotel Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.