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The Diplomat Hotel and Spa

3.0 star property
3-star spa hotel near Plas Llanelly House

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Photo gallery for The Diplomat Hotel and Spa

Front of property
Terrace/patio
Club Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; British cuisine
Reception
Reviews
8.2

Very good

Explore the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Popular LocationPlas Llanelly House2 min drive
  • Popular LocationParc y Scarlets4 min drive
  • Popular LocationWWT Llanelli Wetland Centre7 min drive
  • AirportCardiff (CWL-Cardiff Intl.)78 min drive

Room options

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building) | Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Single Room (Annex Building)

10/10 Exceptional
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building) | Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Executive Double Room (Annex Building)

  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building) | Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Double Room (Annex Building)

10/10 Exceptional
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Club Twin Room

  • Sleeps 4
  • 2 Double Beds

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Exterior
Sessile Oak, Llanelli by Marston's Inns
Parking included
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (241)
The price is $106
per night
$127 total
includes taxes & fees
Jun 6 - Jun 7
Sessile Oak, Llanelli by Marston's Inns

About the neighborhood

Llanelli

Heart of Llanelli.You'll find Plas Llanelly House and Parc y Scarlets within 2 miles (3 km) of this hotel. WWT Llanelli Wetland Centre is within 6 miles (10 km) and Kidwelly Castle is within 9 miles (15 km).

What's nearby

  • Plas Llanelly House - 2 min drive
  • Parc y Scarlets - 4 min drive
  • WWT Llanelli Wetland Centre - 7 min drive
  • Pembrey Country Park - 14 min drive
  • Oxwich Bay Beach - 43 min drive

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • Half Moon - 3 min drive
  • The White Lion - 8 min walk
  • Nando's - 3 min drive
  • Costa Coffee - 3 min drive
  • Stradey Arms - 19 min walk

About this property

The Diplomat Hotel and Spa

3-star spa hotel near Plas Llanelly House
The Diplomat Hotel and Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5102 square feet (474 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the business-friendly The Diplomat Hotel and Spa. Self parking is free.

This 3-star Llanelli hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5102 sq ft of conference space
  • 474 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Filipino, Polish, Spanish, Welsh

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

How close is The Diplomat Hotel and Spa to the airport?

The Diplomat Hotel and Spa is 49.8 mi (79-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on May 27, 2024 start from $135.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Diplomat Hotel and Spa have an airport shuttle?

Airport shuttle services are not available at The Diplomat Hotel and Spa.

How close is The Diplomat Hotel and Spa to the beach?

This hotel is 15.9 mi (43-min drive) from Oxwich Bay Beach and 15.1 mi (45-min drive) from Three Cliffs Bay Beach. Don't forget your sunscreen!

Does The Diplomat Hotel and Spa offer free breakfast?

Free breakfast isn’t provided at The Diplomat Hotel and Spa, but full breakfast is offered for a fee of GBP 15.95 for adults and GBP 8.95 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at The Diplomat Hotel and Spa?

No, there is no casino at this hotel.

What time is check-in at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM.

Is there free parking at The Diplomat Hotel and Spa?

This hotel offers free self parking.

Does The Diplomat Hotel and Spa have a pool?

The Diplomat Hotel and Spa features an indoor pool.

Does The Diplomat Hotel and Spa have a restaurant?

The Diplomat Hotel and Spa is home to Trubshaws, which features British cuisine.

Does The Diplomat Hotel and Spa have a spa?

This hotel has a spa, which features body scrubs, facials, and mani/pedis.

How close is The Diplomat Hotel and Spa to downtown Llanelli?

The Diplomat Hotel and Spa is 1.1 mi away from Llanelli.

The Diplomat Hotel and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 107 out of 256 reviews" "
Rating 8 - Good. 86 out of 256 reviews" "
Rating 6 - Okay. 36 out of 256 reviews" "
Rating 4 - Poor. 20 out of 256 reviews" "
Rating 2 - Terrible. 7 out of 256 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

HELEN

Stayed 2 nights in Feb 2024

8/10 Good

Steve

Business traveler
Stayed 2 nights in Feb 2024

8/10 Good

lorraine

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are lovely, helpful and welcoming and that is why I gave it 4 stars. Sadly the hotel itself has seen better days, it’s dated and scruffy, we didn’t have hot water when we showered, the walls are thin and we could hear conversations in the next room at night. It’s such a shame as the spa area is nice and the food in the restaurant was good but the building really does need proper maintaining to make it more appealing.
Stayed 2 nights in Feb 2024

10/10 Excellent

William John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was a mansion house which you can see in the original area pre extension its been a hotel for about 50 years and the staff are commendable
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms and really helpful pleasant staff .
Stayed 2 nights in Jan 2024

10/10 Excellent

Naila

Liked: Cleanliness, staff & service, property conditions & facilities
Attended a brilliant wedding at this hotel.
Stayed 1 night in Jan 2024

4/10 Poor

Melanie

Disliked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Jessica

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ENNIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff all friendly and helpful, excellent food. Highly recommend
Stayed 3 nights in Oct 2023