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"They meet us when we checked in. Answered any questions we had and showed us the unit. Communication was fast, excellent and detailed. " More

By a verified traveler on Sun 27 Oct 2019

Hotel Description

5-star luxury apartment near The Gherkin

In London

Within a 15-minute walk of this Tower Hamlets apartment, you'll find Brick Lane and Financial District. The Gherkin and Tower Bridge are also within 2 miles (3 km).

Renovated in 2017

This apartment features free WiFi in public areas, laundry facilities, and self parking. Business travelers can take advantage of the laundry service. A terrace, a garden, and a picnic area are also on offer.

Free WiFi, kitchens

The 6 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and washers/dryers. Housekeeping is available once per stay.

Premier Apartment, 2 Bedrooms, Accessible, City View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premier Apartment, 3 Bedrooms, Accessible, Patio

Bed Count 3 King Beds Maximum Occupancy 9 Max

Luxury Penthouse, 2 Bedrooms, Terrace, City View

Bed Count 2 King Beds Maximum Occupancy 6 Max

City Courtyard Apartments & Penthouse ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City Courtyard Apartments & Penthouse

Everyone (2) Family (1)
4 out of 5
They meet us when we checked in. Answered any questions we had and showed us the unit. Communication was fast, excellent and detailed.

Posted by on Oct 27, 2019

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1 out of 5

Nightmare on Commercial Road

Pros: Nothing
Cons: The place needs to be made safe for human use
Location: There is a hospital around the corner.
I attempted to resolve my issues with the hotel, but have not received any responses We arrived in London and after waiting 30 minutes were brought to our room. After a one night stay we realized that the unit was uninhabitable and we needed to book accommodations elsewhere. It cost me $1000 per night, for 2 rooms and 4 nights to find a last minute replacement hotel. the unit consisted of 5 rooms, 3 of them were designed for people to sleep in. As there was no air conditioning, we were directed by the manager to open the windows and leave the curtains closed during the day (so much for the city view). the living room window was locked and would not open (as per the manager). The guest bedroom window only opened a crack and then appears to fall out of its frame if you try to open it any further. The master bedroom window opened, which allowed the smell of sewage to seep through the apartment as well as the noise from a very busy main street (around the corner from a hospital) to keep everyone awake all night. The carpet had mold, the only closet for hanging clothes began to fall apart when you tried to open it. there were additional issues with the electrical (which was a fire hazard) and hot water. Simply put the place was not safe, do not stay there.

Posted by on Jul 23, 2018

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5 out of 5

Penthouse - great for short stay and what a view!

Stayed here recently - it does exist! ... Management were great and very accommodating ... We really enjoyed our short stay :) It does need a little cosmetic attention but but don't let that put you off as it has an amazing view over the City of London, and beyond! - we really got to enjoy the terrace on a beautiful summer's day and all facilities were fine. Would definitely recommend and return for a nice get together with a priceless view!

Posted by , from London on Jun 19, 2018

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About the City Courtyard Apartments & Penthouse

Location 253 Commercial Road, London, England E1 2BT

Property Features

As a guest of City Courtyard Apartments & Penthouse, you'll find a terrace, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. The luxury City Courtyard Apartments & Penthouse also features a garden, a picnic area, and concierge services. Parking is available for a fee. A complete renovation of City Courtyard Apartments & Penthouse was completed in November 2017. This 5-star London apartment is smoke free.

  • 6 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (32.5 km / 20.2 mi)
  • Train station: Shadwell Station (0.7 km / 0.4 mi)
  • Metro station: Shadwell DLR Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

City Courtyard Apartments & Penthouse offers 6 accommodations with washers/dryers and coffee/tea makers. Accommodations have separate living rooms and include sofa beds and desks. Beds feature premium bedding. Accommodations at this 5-star apartment have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries. This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay movies. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (once per stay)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. If you arrive at the property after hours, you'll need to check in at an alternate location: Host will greet you.To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. Guests arriving after hours will need to go to the following location to check in: Host will greet you.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Host will greet you
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Courtyard Apartments Penthouse Apartment London
  • City Courtyard Apartments Penthouse London
  • City Courtyard Apartments Penthouse
  • City Courtyard Apartments & Penthouse London
  • City Courtyard Apartments & Penthouse Apartment
  • City Courtyard Apartments & Penthouse Apartment London
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.