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DoubleTree by Hilton London Victoria

4-star property
2 Bridge Place, London, England 1-855-201-7819
3.0 out of 5
See all 2 travelocity Reviews

"Have stayed there before. That’s why we return................................................................ " More

By a verified traveler on Sat 28 Sep 2019

Points Of Interest

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Hotel Description

Hotel near Buckingham Palace in London

City center stay

Within a 15-minute walk of this London City Centre hotel, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Westminster Abbey and Hyde Park are also within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. A garden, express check-out, and dry cleaning are also on offer.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$182* Per night/room Apr 28 - Apr 29

Family Triple Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 1 Queen Bed, Non Smoking (Deluxe)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

DoubleTree by Hilton London Victoria ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton London Victoria

Couples (1) Family (2)
1 out of 5
We were there for a funeral of a family member. At 9am construction crew started using jackhammers to break up concrete directly outside my first floor window. It was so incredibly loud that we had to get ready early and leave. When I talked to the front desk I was quite rudely told that they are allowed to do construction within certain hours of the day. My point really was that we were NOT informed or warned that this was the case when we booked the hotel OR when we checked in. This is unacceptable as far as I’m concerned for a Hilton and for the price I paid to stay in this hotel. When I pushed further the front desk continued to be unhelpful. I have a video of the noise and it shows the proximity of the construction to the hotel room window….DIRECTLY outside the window. I plan to persue this further and am thoroughly disappointed with the stay at this hotel and with the way the staff handled my complaint. As stated, I was there for a funeral with my elderly and handicapped mother and we couldn’t even stay in the room to get ready for the funeral before our check out time because the noise level was so uncomfortable. I will never recommend this hotel to anyone and feel strongly about the price I paid to stay for this kind of negative experience.

Posted by , from Middletown on Feb 14, 2024

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Comment from Hotel Management

Feb 17, 2024 by Rollyn

Dear Amanda,Thank you very much for taking the time to share with us the details about your recent stay. We are sorry to see that you might not have enjoyed your recent visit as expected. We will still thrive to keep improving our product and service to the highest standard.Rest assured your feedback has been shared with the relevant head of the department who will take any necessary corrective actions to prevent it from happening again. Once again, please accept my apologies for giving you a negative first impression during your stay with us. We would like to thank you for giving us the opportunity to assure you that your participation in our survey is valued. We look forward to welcoming you back to our Hotel in the very near future.Kind Regards Rollyn FernandesGuest Relations Manager

5 out of 5
Have stayed there before. That’s why we return................................................................

Posted by on Sep 28, 2019

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About the DoubleTree by Hilton London Victoria

Location 2 Bridge Place, London, England SW1V 1QA

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and a garden are also featured at the business-friendly DoubleTree by Hilton London Victoria. This London hotel is smoke free.

  • 232 guestrooms or units
  • 7 levels
  • Built in 2012
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: London Victoria Station (1.4 km / 0.9 mi)
  • Metro station: Victoria Underground Station (0.2 km / 0.1 mi)

Room Amenities

DoubleTree by Hilton London Victoria offers 232 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:00 AM.

2 Bridge Place - This restaurant serves breakfast and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18.50 per person
  • Nearby parking fee: GBP 30
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel London Victoria
  • DoubleTree Hilton London Victoria
  • DoubleTree London Victoria
  • Hilton DoubleTree London Victoria
  • Hilton London Victoria
  • London Victoria DoubleTree
  • London Victoria Hilton
  • DoubleTree By Hilton London Victoria England
  • DoubleTree Hilton London Victoria Hotel
  • Hesperia London Victoria
  • Hesperia Victoria London
  • Hesperia London Hotel
  • Hesperia Victoria Hotel
  • DoubleTree by Hilton London Victoria Hotel
  • DoubleTree by Hilton London Victoria London
  • DoubleTree by Hilton London Victoria Hotel London

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.