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"The location was great and there was always someone at the desk to answer questions. " More

By a verified traveler on Wed 09 Oct 2019

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Hotel Description

3-star hotel near Natural History Museum

Heart of London

Within a 15-minute walk of this London City Centre hotel, you'll find Natural History Museum and Hyde Park. Stamford Bridge Stadium and Olympia Conference and Exhibition Centre are also within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. You'll appreciate the area shuttle, computer station, and luggage storage.

Quadruple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Economy Single Room, 1 Twin Bed, No Windows

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, Multiple Beds

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Small Double Room, 1 Large Single Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Eden Plaza Kensington ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eden Plaza Kensington

Everyone (1) Couples (1) Family (3)
5 out of 5

Posted by on Dec 25, 2019

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4 out of 5
The location was great and there was always someone at the desk to answer questions.

Posted by on Oct 9, 2019

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3 out of 5
The hotel was very clean and the staff was very polite and helpful. The room was very small, although it had a double bed the room was made for one person not two. The bathroom was very small had to squeeze by the commode to enter the shower. The location was close to the underground and buses.

Posted by on Sep 26, 2019

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3 out of 5
The hotel, staff, cleanliness was fantastic. The only problem I had was with the huge amount of traffic noise and noise from other guests. Many times I was woken up in the middle of the night by outside noise. Because of all the positive things, I would stay here again.

Posted by on Mar 8, 2019

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Renovations + Closures

This property is closed from April 25 2023 to April 30 2024 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly Eden Plaza Kensington also features tour/ticket assistance, coffee/tea in a common area, and concierge services. This 3-star London hotel is smoke free.

  • 80 guestrooms or units
  • 7 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Parking (limited spaces)

Transport

  • Train station: West Brompton Station (1.8 km / 1.1 mi)
  • Metro station: Gloucester Road Underground Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Eden Plaza Kensington offers 80 accommodations with safes and hair dryers. 22-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.

Eden Plaza Kensington has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Eden Plaza Kensington offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Safety features at this property include window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • One child stays free
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Airport shuttle fee: GBP 99 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: GBP 99 (one-way), (up to 10 years old)
  • Nearby parking fee: GBP 50 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Plaza
  • Eden Plaza Hotel
  • Eden Plaza Hotel London
  • Eden Plaza London
  • Hotel Eden Plaza
  • Eden Plaza Kensington Hotel London
  • Eden Plaza Kensington London, England
  • Eden Plaza Kensington Hotel
  • Eden Plaza Kensington
  • Eden Plaza Kensington Hotel
  • Eden Plaza Kensington London
  • Eden Plaza Kensington Hotel London

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.