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"It had laundry service I could use, by buying tokens for washer & dryer " More

By a verified traveler on Mon 30 Dec 2019

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Hotel Description

4-star eco-friendly hotel in Heathrow Villages

Heathrow Villages stay

A stay at this Heathrow Villages hotel places you within 6 miles (10 km) of Twickenham Stadium and 9 miles (15 km) of Hampton Court Palace. Thorpe Park and Windsor Castle are within 12 miles (20 km).

Renovated in 2020

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and airport shuttle. WiFi in public areas is free.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$145* Per night/room Jul 17 - Jul 18

Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 Queen Bed (Connecting Rooms)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hilton Garden Inn London Heathrow Airport ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn London Heathrow Airport

Everyone (5) Couples (2) Family (4)
5 out of 5
Staff was very helpful! A 5 minute walk to the tube (subway lol). Not that much dining options close by. Pleasant stay at this hotel!

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 23, 2019 by hgi

Dear guest,thank you for your feedback on your recent stay. We hope to welcome you back in near future.

1 out of 5
This hotel has management problems. I've been coming here annually for nearly 10 years (it started as a Jury's Inn) and what's happened to it is just tragic. It's not an easy hotel to get to from Heathrow but was once a jewel. Now it's dated, worn, hard to get to and overpriced.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Nov 3, 2019 by hgi

Dear guest, thank you for your feedback on your recent stay. Apologies for the issues you had during your stay. The hotel is currently undergoing refurbishment to get a facelift. We hope to welcome you back in near future.

2 out of 5
Staff was very helpful. Misleading on airport shuttle. It’s a paid bus. Air conditioning did not work.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 21, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

4 out of 5
We couldn't get the a-c as cool as we wanted. The breakfast was very good. Staff was very helpful.

Posted by , from Baton Rouge on Sep 17, 2019

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Comment from Hotel Management

Sep 21, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

5 out of 5
Nicely appointed room. Location was near an underground station and bus stop. Convenient place to stay near London Heathrow.

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 11, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

5 out of 5
Excellent breakfast in the morning. Good size rooms.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

5 out of 5

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 18, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

5 out of 5
Quick checkin and neat room, just the tub was getting over flow while taking a bath

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 17, 2019 by hgi

Dear guest, thank you for your feedback on your recent stay. We hope to welcome you back in near future.

4 out of 5
Good firm beds, clean rooms, friendly and efficient staff... just what you want for a ‘wait for my morning flight’ hotel. Be warned - the two bed rooms are a little cramped, but if all you’re planning on doing is sleeping, that’s not a big concern!

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

5 out of 5

Posted by on Jun 29, 2019

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Comment from Hotel Management

Jun 30, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

About the Hilton Garden Inn London Heathrow Airport

Location Eastern Perimeter Rd, Hounslow, England TW6 2SQ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and coworking spaces. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 10 meeting rooms available. A 24-hour fitness center, multilingual staff, and a garden are also featured at the eco-friendly Hilton Garden Inn London Heathrow Airport. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. A complete renovation of Hilton Garden Inn London Heathrow Airport was completed in September 2020. This 4-star Hounslow hotel is smoke free.

  • 364 guestrooms or units
  • 7 levels
  • Built in 2014
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Heathrow Terminal 4 Station (2.8 km / 1.8 mi)
  • Metro station: Hatton Cross Underground Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn London Heathrow Airport offers 364 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 43-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 10:00 AM.

Hilton Garden Inn London Heathrow Airport has a restaurant on site.

Jack's Bar - This bar serves light fare only. Open daily.

Jack's Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 4:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 16.95 per person (approximately)
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 6.00 (one-way)
  • Uncovered self parking fee: GBP 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Inn
  • Heathrow Inn London
  • Heathrow Jurys Inn
  • Inn Heathrow
  • Jurys Heathrow
  • Jurys Inn Heathrow
  • Jurys Inn Heathrow London
  • Jurys Inn London Heathrow
  • Jurys London Heathrow
  • London Jurys Inn Heathrow
  • Hilton Garden Inn London Heathrow Airport Hotel
  • Hilton Garden Inn London Hotel
  • Hilton Garden Inn London Heathrow Airport
  • Hilton Garden Inn London
  • Hilton London Heathrow Airport
  • Hilton Garden Inn London Heathrow Airport Hotel
  • Hilton Garden Inn London Heathrow Airport Hounslow
  • Hilton Garden Inn London Heathrow Airport Hotel Hounslow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program
  • Green Key (nogle)
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.