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"Rooms were a bit outdated but staff was friendly and was good value for money. Please note there is not a USB port near bed which could create problem ... " More

By a verified traveler on Tue 22 Nov 2022

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Hotel Description

4-star hotel in Heathrow Villages

Heathrow Villages stay

A stay at this Heathrow Villages hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Twickenham Stadium. Syon Park and Brunel University are also within 6 miles (10 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Self parking, a snack bar/deli, and dry cleaning are also offered.

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$59* Per night/room Apr 28 - Apr 29

Standard Room, 1 Twin Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Best Western London Heathrow Ariel Hotel ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western London Heathrow Ariel Hotel

Everyone (11) Couples (1) Family (1)
3 out of 5
Rooms were a bit outdated but staff was friendly and was good value for money. Please note there is not a USB port near bed which could create problem if you rely on phone for alarm and don’t have UK adapter.

Posted by on Nov 22, 2022

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5 out of 5

Posted by on Nov 10, 2022

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4 out of 5
Decent hotel to stay before flight from Heathrow. There is an airport shuttle that stops at the hotel, but as it is a circular route it takes 45 minutes to get back to the airport. We ended up sharing an Uber.

Posted by on Oct 28, 2022

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4 out of 5

Posted by , from Leland on Sep 29, 2022

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2 out of 5

Posted by , from Salem on Aug 31, 2022

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5 out of 5

Posted by , from Baraboo on Aug 14, 2022

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4 out of 5

Posted by on Aug 13, 2022

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5 out of 5

Posted by on Jul 13, 2022

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4 out of 5
Great so far!

Posted by on Jun 28, 2022

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5 out of 5
Excellent food and service at the front desk was first class.

Posted by on Mar 17, 2022

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About the Best Western London Heathrow Ariel Hotel

Location 118 Bath Road, Hayes, England UB3 5AJ

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square meters) and includes a conference center. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Heathrow Terminals 2 & 3 Station (3.4 km / 2.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Electric kettle
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western London Heathrow Ariel Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ariel Holiday Inn
  • Ariel Holiday Inn Heathrow
  • Heathrow Ariel Holiday Inn
  • Heathrow Holiday Inn Ariel
  • Holiday Inn Ariel
  • Holiday Inn Ariel Heathrow
  • Holiday Inn Ariel Hotel
  • Holiday Inn Ariel Hotel Heathrow
  • Holiday Inn Heathrow Ariel
  • Hayes Holiday Inn
  • Holiday Inn London - Heathrow Ariel Hotel Hayes
  • Holiday Inn London Heathrow Ariel Hotel Hayes
  • Holiday Inn London Heathrow Ariel Hotel
  • Holiday Inn London Heathrow Ariel Hayes
  • Holiday Inn London Heathrow Ariel
  • Holiday Inn Hayes
  • Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
  • Best London Heathrow Ariel
  • Holiday Inn London Heathrow Ariel
  • Best Western London Heathrow Ariel Hotel Hotel
  • Best Western London Heathrow Ariel Hotel Hayes
  • Best Western London Heathrow Ariel Hotel Hotel Hayes

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.