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4.1 out of 5

"The facility was very clean and pleasant. The room cleaning service was marginal. I was out of soap in the shower the whole stay. They did not repleni ... " More

By a verified traveler on Tue 02 Nov 2021

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Hotel Description

3-star eco-friendly hotel near Stockley Park

Heathrow Villages stay

Your stay at this Heathrow Villages hotel places you within 3 miles (5 km) of Stockley Park and London Motor Museum. Twickenham Stadium and Brunel University are also within 6 miles (10 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a snack bar/deli, and a computer station are also offered.

Room, 2 Twin Beds (The Duet)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$76* Per night/room Jul 31 - Aug 1

Room, 1 Queen Bed (The Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ibis Styles London Heathrow ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ibis Styles London Heathrow

Everyone (6) Couples (1) Family (1)
1 out of 5

Posted by , from Louisville on Nov 13, 2021

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4 out of 5
The facility was very clean and pleasant. The room cleaning service was marginal. I was out of soap in the shower the whole stay. They did not replenish coffee and its condiments. They only cleaned one of the four nights.

Posted by on Nov 2, 2021

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Comment from Hotel Management

Nov 4, 2021 by Management Team Ibis Styles London Heathrow

Dear Tammie, Thank you for your feedback and for choosing the Ibis Styles London Heathrow. We are happy that you had pleasant stay, and we will share all your comments with our team. Our dedicated team looks forward to welcoming you again soon. Sincerely Management Team Ibis Styles London Heathrow

5 out of 5

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 18, 2021 by Ibis Styles London Heathrow

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Styles London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Ibis Styles London Heathrow

5 out of 5

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 20, 2019 by Ibis styles

We appreciate your feedback. Thank you for choosing IBIS Styles.

5 out of 5
Loved the hotel! Very clean and easy to transport to/from the airport! The check in person was amazing and helped us a lot!! Meanwhile the lady when we were leaving was very rude! (Transportation to airport is free with the local bus)

Posted by on Dec 4, 2019

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Comment from Hotel Management

Jan 15, 2020 by Ibis styles

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards, Ibis Styles London Heathrow, Management Team

5 out of 5
Very modern and clean room. Great location with free public transport to the airport.

Posted by on Nov 28, 2019

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Comment from Hotel Management

Jan 15, 2020 by Ibis Styles

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards, Ibis Styles London Heathrow, Management Team

5 out of 5

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 8, 2019 by Ibis Styles

ear Guest, Thank you for choosing to stay at Ibis Styles London Heathrow Airport. We appreciate your feedback and look forward to welcoming you back in the near future. Kind regards, The Team at Ibis Styles London Heathrow Airport.

3 out of 5
The rooms are not clean, the carpets have ground in dirt; there are no closets. The restaurant was clean, spacious & the food was good. The check out personnel at reception was abysmal, he stayed on a private call rather than acknowledging me & when he finally spoke to me he mumbled & pointed. Overall disappointing.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Mar 9, 2020 by Ibis styles

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Ibis Styles London Heathrow, Management Team

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. The eco-friendly Ibis Styles London Heathrow also features multilingual staff, a front desk safe, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star West Drayton hotel.

  • 153 guestrooms or units
  • 4 levels
  • 2 buildings
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Heathrow Terminals 2 & 3 Station (2.3 km / 1.4 mi)
  • Metro station: Heathrow Terminals 2 & 3 Underground Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Styles London Heathrow offers 153 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

  • Flat-screen television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Westcombe Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.00 per person (approximately)
  • Self parking fee: GBP 12.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles London Heathrow Airport Opening June 2016 Hayes
  • ibis Styles London Heathrow Airport Opening June 2016 Hotel
  • ibis Styles London Opening June 2016 Hotel
  • ibis Styles London Heathrow Airport Opening June 2016
  • ibis Styles London Opening June 2016
  • Ibis Styles London Heathrow Hotel Hounslow
  • Ibis Styles London Heathrow Hounslow
  • Ibis Styles London Heathrow West Drayton
  • Ibis Styles London Heathrow Hotel
  • Ibis Styles London Heathrow West Drayton
  • Ibis Styles London Heathrow Hotel West Drayton

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.