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4.3 out of 5

"Very sleek, modern hotel and facilities featuring rather large rooms. Wonderful breakfast. Excellent if in a contemplative mood and seeking a quiet se ... " More

By a verified traveler on Mon 24 Jun 2019

Hotel Description

4-star romantic hotel near O2 Arena, connected to a shopping center

In entertainment district

A stay at this Greenwich hotel places you within half a mile (1 km) of O2 Arena and 3 miles (5 km) of Cutty Sark. Royal Observatory and Excel Exhibition Centre are also within 3 miles (5 km).

Full-service spa, 24-hour fitness

A full-service spa, 2 restaurants, and 2 indoor pools are all featured at this romantic hotel. Traveling on business? Take advantage of the 20 conference rooms, as well as the business center and free WiFi in public areas. You'll find 2 coffee shops/cafés and 3 bars/lounges for dining and drinks, and a 24-hour fitness center is also on site.

Free WiFi, satellite TV

The 453 soundproofed guestrooms offer free WiFi and 24-hour room service. TVs come with satellite channels, and other amenities include minibars and premium bedding.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Intercontinental, Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Presidential Penthouse, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Club Room, 1 King Bed (IC)

Bed Count 1 King Bed Maximum Occupancy 2 Max

InterContinental London - The O2 ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental London - The O2

Everyone (2)
4 out of 5
Very sleek, modern hotel and facilities featuring rather large rooms. Wonderful breakfast. Excellent if in a contemplative mood and seeking a quiet setting with river view. Only drawback, the 02 area is far away from the center of London.

Posted by on Jun 24, 2019

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5 out of 5

Posted by on May 11, 2019

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4 out of 5
perfect location to attend a concert at the O2 arena. Also very convenient lovation to access transport to Central London.

Posted by on Jun 13, 2019

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Renovations + Closures

This property is closed from January 19 2021 to July 31 2021 (dates subject to change).

Property Features

As a guest of InterContinental London - The O2, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a 24-hour fitness center. There are 2 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly InterContinental London - The O2. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 453 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London City Airport (LCY) (9.4 km / 5.9 mi)
  • Train station: London Maze Hill Station (3 km / 1.9 mi)
  • Metro station: North Greenwich Underground Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

InterContinental London - The O2 offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast on weekends from 7:30 AM and 11:30 AM.

Market Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

The Peninsula - This fine-dining restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open select days.

Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 indoor swimming pools are on site along with a sauna and a 24-hour fitness center.

Spa Services

InterContinental Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 25 and GBP 30 per person (approximately)
  • Self parking fee: GBP 24 per day
  • Late check-out fee: GBP 20 (subject to availability)
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Intercontinental London O2 Hotel
  • Intercontinental O2 Hotel
  • Intercontinental London O2
  • Intercontinental O2
  • Intercontinental London - The O2 England
  • Intercontinental London The O2
  • InterContinental London - The O2 Hotel
  • InterContinental London - The O2 London
  • InterContinental London The O2 an IHG Hotel
  • InterContinental London - The O2 Hotel London

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.