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4.0 out of 5

"We thoroughly enjoyed our stay at the Lancaster Gate Hotel - when we return, we will most certainly stay here again. It was convenient to the Undergr ... " More

By a verified traveler on Thu 24 May 2018

Hotel Description

3-star Victorian hotel near Hyde Park

City center stay

Within a 15-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Palace. Buckingham Palace and The British Museum are also within 3 miles (5 km).

Renovated in 2018

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and laundry service. A coffee shop, a computer station, and luggage storage are also on offer.

Free WiFi, LCD TVs

The 196 guestrooms boast modern comforts like LCD TVs with satellite channels, along with free WiFi. Other amenities include 24-hour room service, coffee/tea makers, and hair dryers.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$83* Per night/room Feb 2 - Feb 3

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Lancaster Gate Hotel ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lancaster Gate Hotel

Everyone (10) Couples (1) Family (2)
4 out of 5

Posted by on Dec 12, 2019

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4 out of 5
Rooms were no cleaned completely evert dag. The water was either scalding hot or ice cold. Perfect temp was only for a sjprt period of time.

Posted by on Aug 20, 2019

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5 out of 5
Great staff, nice room, fantastic location. I would stay again.

Posted by on Jul 13, 2019

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5 out of 5
We were welcomed with a smile and that never changed! Every question we asked, every direction we needed, any advice we were offered was friendly, spot on and delightful! Our room was clean, quiet and quaint. The hotel's location was perfect for our needs! We got on the hop-on, hop-off bus just 5 minutes away, restaurants, shops, trains and even a church all within walking distance. The bar tenders were funny and friendly and the restaurant staff was terrific! We llok forward to coming back next year and we will definitely stay at the Lancaster Gate Hotel!

Posted by on Mar 7, 2019

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3 out of 5
Small, out dated rooms coupled with staff who are poorly trained equaled a mediorcor stay. The Hotel location is fantastic though.

Posted by on Jan 5, 2019

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5 out of 5
Very pleased by the size of our room. Shower had good pressure, hot water so a pleasure after a long day of sightseeing. Very close to the tube and centrally located.

Posted by on Dec 6, 2018

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5 out of 5
Nice posh location. 3 tube stations within walking distance, as well as Kensington Park

Posted by on Nov 8, 2018

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5 out of 5
Nice quiet street. Rooms were comfortable and very cool after a long hot walk. Staff was great would recommend this hotel to others!

Posted by , from London England on Jul 19, 2018

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5 out of 5

Quiet, convenient

Pros: Location - quiet!!
Cons: Pillow-top beds!
Location: This hotel is one block from Kensington Gardens - close to Kensington Palace - ten-minute stroll to the Underground.
We thoroughly enjoyed our stay at the Lancaster Gate Hotel - when we return, we will most certainly stay here again. It was convenient to the Underground, had a variety of places to eat within 10 minutes of walking, the park is so convenient to go unwind at the end of a busy day, and the hotel staff was extremely accommodating! Only reason room comfort gets a 4, is the hardness of the beds - however, we were so tired every night, it didn't really keep us from getting the sleep we needed!

Posted by , from Decatur, TX on May 24, 2018

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2 out of 5

A disappointing experience at a marginal hotel

Cons: Almost directly across from Kensington Gardens/Hyde Park. Not much directly around the hotel, but good restaurants within walking distance.
Lancaster Gate Hotel is a tired grand dame in desperate need of refreshing. After booking a "room with a view", I was disappointed to discover the view of brick walls and an alley. The bed was rickety, the atmosphere non-existent. I've been coming to London for the past 15 years on a fairly regular basis. I know spaces are generally smaller and the hotels in consolidated townhouses have steps in unexpected places. Kensington is one of the most difficulty to get a satisfactory hotel in my experience. I had hoped this would be the exception. For the price, it was no bargain..

Posted by , from St. Louis on Oct 19, 2016

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Lancaster Gate Hotel. You'll have access to the health club at a partner property. A complete renovation of Lancaster Gate Hotel was completed in December 2018. This Victorian London hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 8 levels
  • Built in 1866
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow)
  • Train station: London Paddington Station (0.9 km / 0.5 mi)
  • Metro station: Queensway Underground Station (0.4 km / 0.3 mi)
  • Parking:

Room Amenities

Lancaster Gate Hotel offers 196 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in December 2018.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Serpentine Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • Debit cards not accepted


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.00 for adults and GBP 6.00 for children (approximately)
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lancaster Gate
  • Lancaster Gate
  • Lancaster Gate Hotel
  • Lancaster Gate Hotel London
  • Lancaster Gate London
  • Hyde Park Premier London Paddington Hotel London
  • Park Grand London Lancaster Gate England
  • Lancaster Gate Hotel London, England
  • Lancaster Gate Hotel Hotel
  • Lancaster Gate Hotel London
  • Lancaster Gate Hotel Hotel London

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.