London City Centre stay
Your stay at this London City Centre hotel places you within 3 miles (5 km) of The Shard and Tower Bridge. Tower of London and Piccadilly Circus are also within 3 miles (5 km).
Luxury amenities
A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and laundry facilities.
Dec 29, 2022 by Martina Baccigalupi, Guest Experience Manager.
Dear Andrea, Thank you for taking the time to share your feedback with us. I am very sorry to see we failed to meet your expectations. I really hope we will be able to prove ourselves again as your experience is not up to our standard. I hope we will be able to welcome you back when your travels bring you back to the area.
Montcalm East, Autograph Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A sauna, a library, and tour/ticket assistance are also featured at the luxury Montcalm East, Autograph Collection. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Montcalm East, Autograph Collection offers 288 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM and 10:30 AM.
Sky Bar and Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 6 years old are not allowed in the swimming pool or spa tub.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Per property policy, groups of guests under 18 years old are not allowed to stay at this property, except for families with children.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children ages 6-15 must be accompanied by 1 adult age 16 and older in the pool. Children under 6 years old are not permitted in the pool.
Children may access the spa from 7 AM to 9 AM and 3 PM to 5 PM. Children ages 8-15 must be accompanied by 1 adult age 16 and older (2 children per adult) in the spa tub, steam room, and sauna.
This property's damage deposit is refundable via credit card within 14 days after check-out, pending room inspection.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This hotel accepts only chip-and-PIN credit cards for onsite payments. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.