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Hotel Description

4-star spa hotel near Excel Exhibition Centre

London retreat

With a stay at this Docklands hotel, you'll be within half a mile (1 km) of Excel Exhibition Centre and 3 miles (5 km) of O2 Arena. Westfield Stratford City and London Stadium are also within 6 miles (10 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, a marina, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, free WiFi in public areas, and laundry service. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Tablet computers, free WiFi

Boasting tablet computers, the 136 guestrooms also offer free WiFi and 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and premium bedding.

Classic Room (Yacht Dockview)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$106* Per night/room Apr 19 - Apr 20

Executive Room (Yacht Dockview)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, River View (Yacht)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room (Yacht Family)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, River View (Yacht)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room (Yacht Family)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Property Features

As a guest of Sunborn London, you'll find a full-service spa and a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The business-friendly Sunborn London also features concierge services, dry cleaning/laundry services, and 24-hour room service. This 4-star London hotel is smoke free.

  • 136 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: London City Airport (LCY) (3.9 km / 2.4 mi)
  • Train station: London West Ham Station (3.8 km / 2.4 mi)
  • Metro station: Custom House for ExCel Station (0.4 km / 0.2 mi)

Room Amenities

Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Tablet
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Sunborn London has a restaurant on site.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Symphony Therapy Rooms. Services include deep-tissue massages, facials, body scrubs, and body treatments.

  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and dinner.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 40 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Sunborn
  • Sunborn Hotel
  • Sunborn Hotel London
  • Sunborn London
  • Sunborn London England
  • Sunborn London Hotel
  • Sunborn
  • Sunborn London Hotel
  • Sunborn London London
  • Sunborn London Hotel London

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.