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5.0 out of 5

"Old world charm with modern conveniences. Staff were attentive and welcoming. " More

By a verified traveler on Sun 20 Oct 2019

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Hotel Description

3.5-star Georgian inn near Royal Botanic Gardens, Kew

Kew stay

Within a 15-minute walk of this Kew inn, you'll find Royal Botanic Gardens, Kew and The National Archives. Also within 9 miles (15 km) are Buckingham Palace and Big Ben.

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this inn. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a garden, and dry cleaning are also on offer.

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$94* Per night/room Apr 28 - Apr 29

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Coach & Horses ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Coach & Horses

Everyone (1) Family (2)
5 out of 5
Old world charm with modern conveniences. Staff were attentive and welcoming.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 29, 2019 by iza

Thank you for choosing to stay with us and taking the time to post your feedback. We hope to welcome you back in the future. Kind regards, Izabela

5 out of 5

Absolutely Lovely

A great location, friendly staff, wonderful room, and fabulous food. It was a perfect blend of a B&B with the professionalism of a hotel. I can't wait for our next trip back to England and we will plan on staying there again.

Posted by , from USA on Jun 27, 2018

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Comment from Hotel Management

Jun 30, 2018 by Izabela

Hi Rose, Thank you very much for the lovely comments, it was our pleasure to welcome you at The Coach and Horses and we look forward to your next stay. Thank you for choosing to stay with us. Kind Regards, Coach and Horses Team

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Coach & Horses also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available. This 3.5-star Richmond inn is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kew Bridge Station (0.7 km / 0.4 mi)
  • Metro station: Kew Gardens Underground Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

The Coach & Horses offers 31 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Richmond inn provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Flat-screen television
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Atrium - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coach Horses Inn Richmond
  • Coach Horses Richmond
  • The Coach & Horses Inn
  • The Coach & Horses Richmond
  • The Coach & Horses Inn Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.