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4.3 out of 5

"My room was one of the smaller units. I was disappointed with the design and the amenities not the size. The curtains were difficult to manage becaus ... " More

By a verified traveler on Sat 04 Aug 2018

Hotel Description

4-star Victorian hotel near Apollo Victoria Theatre

City center retreat

A stay at this London City Centre hotel places you steps from Apollo Victoria Theatre and a 5-minute walk from Victoria Palace Theatre. Buckingham Palace and Green Park are also within half a mile (1 km).

Dining options, 3 bars/lounges

This smoke-free hotel's 2 restaurants, 3 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Dry cleaning, luggage storage, and concierge services are also on offer.

Free WiFi, LCD TVs

In addition to free WiFi, the 345 guestrooms offer 24-hour room service and LCD TVs. Other amenities include premium bedding, coffee/tea makers, and free bottled water.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$167* Per night/room Jan 5 - Jan 6

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

The Grosvenor Hotel ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Grosvenor Hotel

Everyone (21) Couples (3) Family (5)

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. There's an onsite business center. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly The Grosvenor Hotel. This Victorian London hotel is smoke free.

  • 345 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1862
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: London Victoria Rail Station (1.6 km / 1 mi)
  • Metro station: Victoria Underground Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

The Grosvenor Hotel offers 345 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

The Soak - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

The Grosvenor Arms - This restaurant specializes in British cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Reunion Bar - This cocktail bar serves light fare only. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 15 and GBP 20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grosvenor Hotel
  • Grosvenor Hotel London
  • Grosvenor London
  • The Grosvenor Hotel London, England
  • The Grosvenor, London Hotel London
  • Thistle Victoria
  • Grosvenor
  • The Grosvenor Hotel Hotel
  • The Grosvenor Hotel London
  • The Grosvenor Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.