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"Great location, walking to shopping, and restaurants was so easy. The room was comfortable, the shower was lacking in water pressure, and the tub did ... " More

By a verified traveler on Tue 23 Nov 2021

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Hotel Description

3-star hotel near Pasadena Convention Center

Near the airport

Your stay at this Old Pasadena hotel places you within 2 miles (3 km) of Pasadena Convention Center and Rose Bowl Stadium. Also, Pasadena City Hall is within half a mile (1 km) and California Institute of Technology is within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

Free WiFi, iPod docks

The 314 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and microwaves offer the conveniences of home. Smart TVs come with satellite channels, and other amenities include free WiFi and iPod docks.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Jan 3 - Jan 4

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Old Pasadena ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Old Pasadena

Everyone (7) Couples (2) Family (6)
5 out of 5
Great

Posted by on Dec 3, 2021

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Comment from Hotel Management

Dec 3, 2021 by Mike Owen

Thank you for staying with us.

4 out of 5
Great location, walking to shopping, and restaurants was so easy. The room was comfortable, the shower was lacking in water pressure, and the tub didn't drain well. but over all we would recommend and stay at this location again.

Posted by , from Orlando on Nov 23, 2021

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Comment from Hotel Management

Nov 26, 2021 by Mike Owen

Thank you for this feedback and we hope to see you again soon.

5 out of 5
I really like that it’s within walking distance to great shopping and restaurants. And also so close to the freeway!

Posted by on Nov 23, 2021

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Comment from Hotel Management

Nov 26, 2021 by Mike Owen

Thank you for staying with us.

2 out of 5
Beds were promoted as very comfortable, but they were VERY hard and uncomfortable. At check in they could not find my reservation. There was no daily cleaning crew. Big water spot on ceiling of bathroom that could have easily been painted over.

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 14, 2021 by Mike Owen

Thank you for staying with us and for sharing this experience. We will review your feedback with our team to correct these issues and ensure we are inspecting our guest rooms in better fashion to catch the ceiling issue and repair prior to assigning the guest room.

5 out of 5
Enjoyed the location, local restaurants, cleanliness, and the room was very nice and comfortable

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 23, 2021 by Mike Owen

Thank you for staying with us and we hope to see you again soon.

5 out of 5
Staff was excellent. Parking is extremely difficult in the area to self-park

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 9, 2021 by Mike Owen

Thank you for staying with us and for your feedback. We'll review our current parking signs and ensure these are providing the correct information.

5 out of 5

Posted by on Aug 13, 2021

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Comment from Hotel Management

Nov 18, 2021 by Mike Owen

Thank you for staying with us.

1 out of 5
We checked in at 9pm. Arriving the the hotel the staff was friendly and helpful. Once in our room we found the bathroom to have blood smeared on the walls and blood spatter on the floor. The toilet had what I’m pretty sure was fecal splatter on the outside. I called the front desk and was told we are full and cannot give your another room. So I asked the manager what is going to be done? His response was rude in tone and said “what do you want me to do”? So I met his tone with, what would you like done if this was your situation? 20 mins later staff arrived with bleach and cleaned the bathroom. Just like that the blood and fecal were gone.

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 1, 2021 by Mike Owen

Thank you for staying with us and for sharing this experience. Our deepest apologies for both the cleanliness challenge and the service you were met with when reporting this. We will share this feedback with our team and ensure we put the right steps in place to not travel down this path again. Thank you again for sharing your feedback and we hope to see you again.

4 out of 5
Very convenient location in Old Town. You can easily walk to anything you need.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 1, 2021 by Mike Owen

Thank you for staying with us and sharing your experience. We hope to see you again in the future.

5 out of 5
The property is within walking distance to the mall and a park. Also shops and dining. It was easily to get to from family we were visiting in Altadena. My dislike is that you must pay for parking, even self parking was $20 per day, and the streets are very busy so constantly hearing firetrucks and other emergency vehicle, but the positive it did not occur into late night hours

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 24, 2021 by Mike Owen

Thank you for staying with us and we hope to see you again soon.

About the Courtyard by Marriott Old Pasadena

Location 180 N Fair Oaks Ave, Pasadena, CA 91103

Property Features

Courtyard by Marriott Old Pasadena offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. A library, a terrace, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Old Pasadena. For a fee, parking is available. This 3-star Pasadena hotel is smoke free.

  • 314 guestrooms or units
  • 6 levels
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Metro station: Memorial Park Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Courtyard by Marriott Old Pasadena offers 314 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 15 per person (approximately)
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Old Pasadena
  • Courtyard Marriott Old Pasadena Hotel
  • Courtyard Marriott Old Hotel
  • Courtyard Marriott Old
  • Courtyard by Marriott Old Pasadena Hotel
  • Courtyard by Marriott Old Pasadena Pasadena
  • Courtyard by Marriott Old Pasadena Hotel Pasadena

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.