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Courtyard by Marriott Santa Monica

3-star property
425 Colorado Avenue, Santa Monica, CA 1-855-201-7819
3.5 out of 5
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See all 8 travelocity Reviews

"Valet parking was a welcome necessity. The negative was the large homeless population in the area. " More

By a verified traveler on Sun 08 Aug 2021

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Hotel Description

3-star hotel near Santa Monica Place

Downtown Santa Monica stay

A stay at this Downtown Santa Monica hotel places you steps from Santa Monica Place and within a 5-minute walk of Third Street Promenade. Santa Monica Pier and Original Muscle Beach are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, refrigerators

The individually furnished guestrooms offer free WiFi and free local calls. Entertainment options include Smart TVs with cable channels and Netflix, while refrigerators and coffee/tea makers provide the conveniences of home. Housekeeping is available once per stay.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$269* Per night/room May 26 - May 27

Studio, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard by Marriott Santa Monica ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Santa Monica

Everyone (3) Couples (2) Family (3)
2 out of 5
Really disappointing room amenities. The couch In the room is torn and stained, the mattress is rock hard and the bed frame squeaks terribly. Would NOT stay here again.

Posted by on Feb 19, 2022

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Comment from Hotel Management

Feb 20, 2022 by Customer Service

We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that our furnishings, amenities, and mattress didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.

1 out of 5

Posted by on Aug 30, 2021

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5 out of 5
Great location

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 22, 2021 by Customer Service

Thank you for this lovely review! We're thrilled to know you had such a wonderful experience at Courtyard by Marriott Santa Monica. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we love to see! We look forward to hosting you again so we can share yet another fabulous experience with you! Have an amazing day!

5 out of 5
Valet parking was a welcome necessity. The negative was the large homeless population in the area.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 9, 2021 by Customer Service

Thanks for the great rating! We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Courtyard by Marriott Santa Monica soon, we'd love to have you back! Have a lovely day!

3 out of 5
There was no continental breakfast. Parking at hotel was expensive and felt unsafe with all the homeless people around the hotel!

Posted by on May 25, 2021

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Comment from Hotel Management

Jul 2, 2021 by Alexa Martinez

Dear Guest, Thank you for writing about your stay with us. We would like to apologize for the inconveniences you experienced during your stay. Please accept our sincerest apologies for the issues you encountered. We will continue to work hard to better our property and services.

5 out of 5
Friendly staff at check in. Our room was very clean and comfortable. Sometimes pictures online look what to expect based on pictures online.

Posted by on May 2, 2021

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2 out of 5
Room temperature is very warm at night. You can hear the loud noise open tour next room neighbor

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 15, 2021 by Courtyard by Marriott

Hello We are very sorry to hear about the problems you experienced. The city requires regulations on the thermostats to make sure that hotels in the local area are following green initiatives. Please call us if there is noise disturbance or if you feel the room is too warm and we will be more than happy to assist you. We do hope you will give us another chance next time you are in the local area.

5 out of 5
The Valet attendants and late-night clerk with the cool hair were the nicest and most professional people I have met since coning out West. Wow! A great team that relly helped me with checking in and managing the gigantic rental vehicle

Posted by on Dec 5, 2020

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Comment from Hotel Management

Dec 16, 2020 by Courtyard by Marriott Santa Monica Team

Thank you very much for taking the time to review Courtyard by Marriott Santa Monica. We are delighted that you received excellent customer service. We look forward to seeing you again!

About the Courtyard by Marriott Santa Monica

Location 425 Colorado Avenue, Santa Monica, CA 90401

Property Features

Courtyard by Marriott Santa Monica offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1400 square feet (130 square meters) and includes conference space. The business-friendly Courtyard by Marriott Santa Monica also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Santa Monica hotel is smoke free.

  • 136 guestrooms or units
  • 6 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Metro station: Downtown Santa Monica Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott Santa Monica offers 136 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Waterman's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.50 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Santa Monica Hotel
  • Courtyard by Marriott Santa Monica Hotel
  • Courtyard by Marriott Santa Monica Santa Monica
  • Courtyard by Marriott Santa Monica Hotel Santa Monica

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.