When I checked in I requested a room close to the elevator because I had a problem with walking even a short distances, and was told no problem. The room I was given, 810 was 1 room less than the furthest distance from the elevator.
After returning to my room the first day my keys would not open the door, I had to walk back to the elevator where I was able to use a house phone and requested a new set of keys. I was told that a security person would be right up to assist me. I waited approximately 20 minutes and walked back to the phone and called again requesting help getting into my room. Ten minutes later security opened my room door, explaining that I had to go to the front desk to get new keys. When I went to the front desk they informed me that the keys were magnetic and I should keep them away from any battery operated items, cell phones and the like. Had the desk informed me when I checked in I would not have stored my room key inside my phone wallet.