- Liked: Staff & service
- Disliked: Cleanliness
- Ontario, CA (ONT-Los Angeles - Ontario Intl.)
- 19 min drive
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About this area
Located in Pomona, DoubleTree by Hilton Pomona is in the business district and near the airport. Hsi Lai Temple and Richard Nixon Library and Museum are local landmarks, and the area's natural beauty can be seen at Del Norte Park and Chino Hills State Park. Check out an event or a game at Auto Club Raceway at Pomona, and consider making time for Fairplex, a top attraction not to be missed. Our guests appreciate the hotel's quiet location.
- Walnut Industry Station - 5 min drive
- Los Angeles, CA (LAX-Los Angeles Intl.) - 54 min drive
- VITA Los Angeles – Fine-dining restaurant with a bar offering Italian cuisine. Open daily, happy hour available.
About this property
DoubleTree by Hilton Pomona
Food and drink
- Liked: Cleanliness, property conditions & facilities, room comfort
The front desk staff quality significantly varied. During our first few nights, Adrian (Asian gentleman) was wonderfully helpful and friendly but the next few nights (12/25-12/27) the front desk lady was horrible (glasses and maybe Latina?) Don't know her name but she was so rude. Saw her rolling her eyes at guests and treated us like annoyances when we had questions or requests. Told them that the gym was out of towels and water but it wasn't replenished when we're left the next day. The gym was nice but the pool and jacuzzi were out of order for our whole stay. Also the toiletry was very cheap and low quality. The rooms were very big and comfy but the beds were old and way too soft to the point that it sagged on one end but not the other. The pillows also didn't have any substance. They looked fluffy but once you sleep on it, it felt like you didn't have a pillow.