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"I thought this location had a Jacuzzi. I was really looking forward to it " More

By a verified traveler on Sun 26 Jan 2020

Hotel Description

3.5-star hotel near Loyola Marymount University

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Manhattan Beach Pier and SoFi Stadium. Los Angeles Forum is within 6 miles (10 km) and Del Amo Fashion Center is within 12 miles (20 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 12 conference rooms, as well as express check-out and WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 349 guestrooms also offer WiFi and flat-screen TVs with cable channels. Wired Internet, refrigerators, and microwaves are also available. Housekeeping is available once per stay.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$124* Per night/room Nov 25 - Nov 26

Suite, Non Smoking (2 Double Beds with Sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Los Angeles LAX South/El Segundo ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Los Angeles LAX South/El Segundo

Everyone (9) Couples (2) Family (9)
5 out of 5

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 24, 2020 by Karla

Thank you for your review. We hope to see you again at our hotel in the near future!

4 out of 5
I thought this location had a Jacuzzi. I was really looking forward to it

Posted by on Jan 26, 2020

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Comment from Hotel Management

Mar 8, 2020 by Lena Gothling

Thank you for taking the time to write your review of our property, your comments are very much valued. I have reviewed this feedback with our team and we will address the items you noted. Thank you again for advising us of these opportunities to improve. I trust that we will grow from this feedback. We are glad you enjoyed your stay. Thank you again. We look forward to seeing you on your next trip to Embassy Suites by Hilton Los Angeles Int’l Airport South.

2 out of 5
Only 2 people at reception desk and they were taking too long with customers. There were 4-5 people in line waiting. Needed more people to help out.

Posted by on Jan 11, 2020

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Comment from Hotel Management

Mar 8, 2020 by Lena Gothling

Thank you for taking time out to write a review on our hotel. I sincerely apologize that we were not able to provide you with a 100% positive experience. Our team strives to make sure each and every guest has a "WOW" experience. I am sincerely sorry that your experience did not provide you with the kind of stay you deserved. I have reviewed this feedback with our team and we will address the items you noted. Thank you again for advising us of these opportunities to improve. I trust that we will grow from this feedback. Thank you again for staying with us at Embassy Suites by Hilton Los Angeles Int’l Airport South. We hope you would allow us another opportunity in the future.

5 out of 5
what I liked was that the TV wasn’t old and there were lots of options at breakfast and pineapples were really good

Posted by on Dec 26, 2019

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5 out of 5
Close to freeway, great hotel, large rooms, excellent social time and breakfast bar

Posted by on Nov 19, 2019

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2 out of 5
We had a late check in and when we got there there were cops all over the place there was a couple fighting and police were called and they Arrested a man for fighting his wife/girlfriend needless to i was afraid to stay the night but had know where else to go.

Posted by on Oct 21, 2019

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5 out of 5

Posted by on Oct 19, 2019

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4 out of 5
The property was great overall. Beds were comfortable and clean. The public areas are beautiful. Staff was great. Downside was that there was nothing around it in a walkable distance and although the food at the restaurant was very good the prices were way too high.

Posted by on Jul 24, 2019

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5 out of 5
Pleasant and helpful staff. Clean and unique surroundings.

Posted by on Jun 19, 2019

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5 out of 5
Very lovely ! Large and spacious !! Plenty of fluffy white towels !! Breakfast was wonderful! We will use Embassy Suites on our next trip!

Posted by on Jun 7, 2019

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About the Embassy Suites by Hilton Los Angeles LAX South/El Segundo

Location 1440 E Imperial Ave, El Segundo, CA 90245

Renovations + Closures

The following facilities or services will be unavailable from August 08 2020 to December 30 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Fitness facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Los Angeles LAX South/El Segundo . Parking is available for a fee. This 3.5-star El Segundo hotel is smoke free.

  • 349 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1985
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Los Angeles Intl. Airport (LAX) (3 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Los Angeles LAX South/El Segundo offers 349 accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This El Segundo hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Embassy Suites by Hilton Los Angeles LAX South/El Segundo has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 35 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel LAX International Airport South
  • Embassy Suites LAX International Airport South
  • Embassy Suites Los Angeles Intl Airport South Hotel
  • Embassy Suites Los Angeles Intl Airport South
  • Embassy Suites Los Angeles Intl Airport South
  • Embassy Suites by Hilton Los Angeles LAX South/El Segundo Hotel

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.