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"Nice, close to places, and average hotel for reasonable price " More

By a verified traveler on Sun 22 May 2022

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Hotel Description

Hotel near Santa Anita Park in Arcadia

In Arcadia

You'll find Methodist Hospital Of Southern California and Santa Anita Park within 2 miles (3 km) of this hotel. 626 Night Market and Monrovia City Hall are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and a safe deposit box are also provided.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$97* Per night/room Apr 18 - Apr 19

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Suites Los Angeles Arcadia ratings based on 15 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Los Angeles Arcadia

Everyone (5) Couples (2) Family (5)
1 out of 5
They had cockroaches! We left very early in the morning as soon as we saw them in the bathroom. Hotel said they would refund our room. Still waiting.

Posted by on Apr 2, 2024

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Comment from Hotel Management

Apr 4, 2024 by Hotel Management

Dear Beverly, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management

1 out of 5
The receptionist ignored for 5 or more minutes on our arrival and then was very curt. The room was not ready when we entered. (The maids were very courtesy) The counter top, bathroom and furniture was in need or repair or replacement. The Ad in Travelocity said Breakfat was included. Breakfast was a muffin, granola bar and coffee. Definitely not what we expected.

Posted by , from ALTA LOMA on Aug 8, 2023

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Comment from Hotel Management

Aug 8, 2023 by Hotel Management

Dear WILLIAM, Thank you for staying with us. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and responsive, friendly staff. After reading the details of your experience, we regret this was not your experience. We have also noted your feedback regarding the breakfast. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. Thank you again for your candid feedback; we cannot improve without it. We look forward to having you stay with us again so we can provide you with the flawless visit you deserve.Sincerely,Hotel Management

4 out of 5
Nice, close to places, and average hotel for reasonable price

Posted by on May 22, 2022

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Comment from Hotel Management

Jun 15, 2022 by Hotel Management

Dear Terry, we are delighted you had a pleasant stay with us. Thank you for the fantastic review. We especially appreciate your generous compliments of the hotel overall. We enjoyed having you as our guest and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management

2 out of 5
For the price that we pd $300 night, there was very little service. Room was in need of repairs, not clean. Very disappointing.

Posted by , from BRIGHTON on Jan 3, 2022

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Comment from Hotel Management

Jan 5, 2022 by Hotel Management 

Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you.   Sincerely, Hotel Management

5 out of 5
Good stay. No issue.

Posted by on Nov 25, 2021

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1 out of 5

Posted by on Sep 19, 2021

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5 out of 5
its ok

Posted by on May 9, 2021

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Comment from Hotel Management

May 10, 2021 by Hotel Management

Thank you for choosing Extended Stay America. It's a pleasure to know you had a wonderful stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management

2 out of 5
no hair dryers in the rooms, tub wasn't cleaned from last guests, toilet was hard to flush, coffee ran out and took forever for them to make more.

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 10, 2019 by Hotel Management

Thank you for your review. We are sorry for the difficulties you faced in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. Please know, the hairdryer for your room is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. Also, your feedback regarding our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management

5 out of 5
Quiet ,Clean ,small laundry inside which is always nice when traveling (inside) everyone was very friendly ,the parking lot is messy but some things are expected when other people have access to the lot .I would stay again and recommend others to as well .

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 11, 2018 by Hotel Management

Thank you for the wonderful feedback. We are thrilled to know you enjoyed each and every aspect of our hotel and had a great stay with us. Thank you again for the recommendation. We look forward to seeing you back at Extended Stay America. Sincerely, Hotel Management

1 out of 5
Bathroom sink had not been cleaned in a long time. Sink hole was disgusting. No coffee pot, no cups or glasses. I won’t be staying here again

Posted by , from San Diego CA on Mar 25, 2018

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Comment from Hotel Management

Mar 28, 2018 by Hotel Management

Tandy, thank you for your feedback. We apologize for the cleanliness issue you experienced which led to a disappointing stay. As we are an extended stay property, we offer a complimentary linen exchange service at the front desk and the housekeeping services are always available upon request for a minimal fee. Also to ensure cleanliness for every guest, we keep the kitchenware at our front desk. We regret the inconvenience caused and hope you will give us the chance to make it up to you on your future visit. Sincerely, Hotel Management

About the Extended Stay America Suites Los Angeles Arcadia

Location 401 E Santa Clara Street, Arcadia, CA 91006

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Los Angeles Arcadia. Self parking is free. This Arcadia hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: El Monte Station (8.4 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Los Angeles Arcadia offers 122 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Arcadia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Los Angeles Arcadia Hotel
  • Extended Stay America Los Angeles Arcadia
  • Extended Stay America Los Angeles Arcadia
  • Extended Stay America Suites Los Angeles Arcadia Hotel
  • Extended Stay America Suites Los Angeles Arcadia Arcadia
  • Extended Stay America Suites Los Angeles Arcadia Hotel Arcadia

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.