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"Conveniently near the airport and the shuttle is much appreciated. However, the dining room is not open between breakfast and dinner at 5 pm. While ... " More

By a verified traveler on Tue 24 Jan 2023

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Hotel Description

3-star hotel near Kia Forum

Close to airport

At this Los Angeles hotel, you'll be within 3 miles (5 km) of Kia Forum and 12 miles (20 km) of Venice Beach Boardwalk. University of California, Los Angeles is within 12 miles (20 km) and Santa Monica Pier is within 16 miles (25 km).

Free airport shuttle

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. WiFi in public areas is free.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$106* Per night/room Feb 1 - Feb 2

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Los Angeles - LAX Airport, an IHG Hotel ratings based on 40 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Los Angeles - LAX Airport, an IHG Hotel

Everyone (20) Couples (4) Family (11)
4 out of 5
Conveniently near the airport and the shuttle is much appreciated. However, the dining room is not open between breakfast and dinner at 5 pm. While I understand why, there is nothing walkable nearby for those of us who arrive mid-day.

Posted by , from Mt Airy on Jan 24, 2023

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Comment from Hotel Management

Jan 24, 2023 by Customer Service

Thank you for taking the time to share your 4/5 review with us, Jo.We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our management team so that we may improve moving forward.We're looking forward to sharing a more enjoyable experience with you soon.

4 out of 5
Convenient to LAX

Posted by on Dec 13, 2022

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Comment from Hotel Management

Dec 13, 2022 by Customer Service

Thank you for taking the time to share this lovely review, Steve!We're so glad to know you had such an enjoyable experience with us at Holiday Inn Los Angeles-LAX Airport. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. We'd love to host you again so we can share yet another unforgettable experience with you!

4 out of 5
Hotel was very clean, staff was extremely helpful. Only negative was the wait for shuttle bus and how crowded it was.

Posted by , from BIG RAPIDS on Nov 10, 2022

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Comment from Hotel Management

Nov 10, 2022 by Customer Service

Thank you for the great review, Pam!We're happy you had a pleasant experience with us! It's lovely you enjoyed our clean rooms and friendly staff so much. That's what we like to see! However, we regret that our shuttle service didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward.We look forward to hosting you again soon for an even better experience!

5 out of 5
Staff was friendly upon check in. Shuttle driver was wonderful to hold the shuttle for us after it had left the driveway instead of waiting for the next cycle in 15 minutes.

Posted by on Nov 7, 2022

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Comment from Hotel Management

Nov 7, 2022 by Customer Service

Thanks for the fantastic review, Susan!It's excellent you had such an amazing stay at Holiday Inn Los Angeles-LAX Airport! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

4 out of 5
Good location but surrounding area not so good. Reasonable price. Older property but functional.

Posted by on Oct 26, 2022

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Comment from Hotel Management

Oct 26, 2022 by Customer Service

Thanks for the review, Joel!We are glad you had a great experience with us! We are disappointed to see some of your concerns regarding our location and the condition of our property, and we will let our management team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.

3 out of 5

Posted by on Oct 26, 2022

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4 out of 5
Very old hotel...very old furnishings. 2nd rate toiletries. The shuttle to the airport-which was one of the reasons we chose this-- was not clearly indicated where to catch it from the hotel. Another hotel guest happened to say they were going to the main lobby. We had been told on arrival that the pickup was downstair where there was a sign. Not so. The pickup was from the lobby and it left 15 minutes early. If I had been timing my exit according to their schedule there would have been no bus and I would have been late checking in at the airport.

Posted by on Oct 23, 2022

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Comment from Hotel Management

Oct 25, 2022 by Customer Service

Thank you for taking the time to share your feedback, Jim and Sharon.While we're glad you enjoyed your time with us, we regret that your experience was anything less than perfect. We hold ourselves to a higher standard so we'll be sure to discuss your concerns regarding the condition of our hotel as well as our airport shuttle with the appropriate members of our management team so that we may improve moving forward.We look forward to hosting you again so we can share with you the high caliper experience our guests are accustomed to.

4 out of 5

Posted by on Aug 29, 2022

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1 out of 5
Poor service

Posted by on Aug 26, 2022

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Comment from Hotel Management

Aug 26, 2022 by Customer Service

Thank you for taking the time to submit this feedback, Syed.We are always working very hard to provide the best experiences for all of our guests. It's unfortunate to see that we could have done more for you during your stay. We will share your concerns with our team moving forward.We hope you will give us another opportunity to provide a better experience for you in the future. We look forward to that chance.

3 out of 5
Close to LAX

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 22, 2022 by Customer Service

Thank you for sharing your feedback, Russ!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

About the Holiday Inn Los Angeles - LAX Airport, an IHG Hotel

Location 9901 S La Cienega Blvd, Los Angeles, CA 90045

Property Features

Holiday Inn Los Angeles - LAX Airport, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2822 square feet (262 square meters) and includes a conference center. A roundtrip airport shuttle is free (available 24 hours). Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Los Angeles - LAX Airport, an IHG Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Los Angeles hotel.

  • 405 guestrooms or units
  • 12 levels
  • 2822 sq ft of conference space
  • 262 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Metro station: Aviation/Century Station (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Los Angeles - LAX Airport, an IHG Hotel offers 405 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Holiday Inn Los Angeles - LAX Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), WELL Health-Safety Rating (IWBI), and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20.95 per person (approximately)
  • Self parking fee: USD 30 per night (in/out privileges)
  • Late check-out fee: USD 79.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Los Angeles International Airport
  • Holiday Inn Los Angeles International Airport
  • Los Angeles International Airport Holiday Inn
  • Holiday Inn Los Angeles International Airport Hotel Los Angeles
  • Holiday Inn Los Angeles International Airport Hotel
  • Los Angeles Holiday Inn
  • Holiday Inn Los Angeles LAX Airport Hotel
  • Holiday Inn Los Angeles LAX Airport

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.