"Staff is great. Bed hard as a rock, terrible a/c, blinds were broken, woke up almost as tired as I went to bed " More
Seaside stay
Within a 10-minute walk of this Downtown Santa Monica hotel, you'll find Third Street Promenade and Santa Monica Pier. Also, Santa Monica Beach is within half a mile (1 km) and Venice Beach is within 2 miles (3 km).
Restaurant, coffee shop
This hotel features a restaurant and 2 bars/lounges. Traveling on business? Take advantage of the free WiFi in public areas and valet parking. A coffee shop, a lobby fireplace, and a computer station are also on offer.
Jun 10, 2022 by General Manager
Dear Barry, Thank you for your feedback you shared. I will share with the team to address your experience and appreciate you feedback as it allows us to to improve.
Mar 1, 2022 by General Manager
Dear Shonda, Thank you for being out Guest and share your trip! We are happy to hear that you had a good time, enjoyed our location and the team. Yes - we are making some improvements however will keep this within the History of the building and will not change such. I hope you have a great week and we look forward to welcome you back in the future.
Jul 20, 2021 by Hotel Manager
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We use our pest control vendor each week for all public space and guest rooms. Each Guest room is sprayed and treated 6 times a year. The Hotel Industry Average is only 4 times. Your comments will help us as we continually work to improve our guest experience. At Hotel Carmel in Santa Monica, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
Jul 20, 2021 by Hotel Manager
Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel Carmel Santa Monica's Location to your liking and expectations. We look forward to welcoming you back to our hotel in the not-too-distant future!
Jul 20, 2021 by Hotel Manager
Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel Carmel Santa Monica to your liking and expectations. We look forward to welcoming you back to our hotel in the not-too-distant future!
Feb 24, 2021 by Hotel Manager
Thank you for sharing your comments. All comments are taken seriously and we utilize them to improve on a daily basis. We know you have many choices and we are happy you decided on us. We will look forward to your return!
Jan 8, 2021 by Team Hotel Carmel
Hi Tami, Many thanks for the 5 out of 5 rating. It is awesome to hear your feedback . We would love to welcome you back on a future visit. Wishing you safe and exciting travels always.
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Carmel. Parking is available for a fee. This Beaux Arts Santa Monica hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Hotel Carmel offers 90 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. 40-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Santa Monica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Microwaves and hair dryers can be requested. Housekeeping is provided on request.
Interactive Cafe - Onsite café.
Independence Tavern - Onsite restaurant. Open daily.
The Bar - Onsite bar. Open daily.
Chole - Onsite bar. Open daily.
Copa d'Oro - Onsite bar. Open daily.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.