- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
We’ve stayed at many hotels and we would not go back. First of all we’ve never encountered a hotel that would charge an “early check-in” fee— in the past when we arrived early at other properties we could check in as long as the rooms were ready. Also there are daily parking fees that weren’t apparent when we booked the hotel. Now if this location was at downtown or resort areas that would have been expected. We were in Pomona, not really a place where land is at premium. The daily room cleaning was also subpar— toilet papers/tissues/shampoos etc were not left daily and we actually ran out of the basic essentials from lack of stocking. Sadly these little things all add up to a bad impression.