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"Property was being renovated; older property with minor issues " More

By a verified traveler on Fri 06 Mar 2020

Hotel Description

3.5-star hotel near Ontario Convention Center

Heart of Ontario

A stay at this hotel places you within half a mile (1 km) of Ontario Convention Center and 6 miles (10 km) of Ontario Mills Shopping Mall. Also within 9 miles (15 km) are Victoria Gardens and Auto Club Speedway.

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor tennis court and perks like free self parking.

Comfy beds, LCD TVs

Boasting comforts like pillowtop beds and premium bedding, the 299 guestrooms also offer room service and LCD TVs with cable channels. Coffee/tea makers, hair dryers, and phones are also available.

2 Double Beds, Non-Smoking room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

1 King Bed, Non-Smoking Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ontario Gateway Hotel ratings based on 50 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ontario Gateway Hotel

Everyone (34) Couples (1) Family (11)
1 out of 5

Posted by on Mar 15, 2020

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2 out of 5

Posted by on Mar 11, 2020

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3 out of 5

Posted by on Mar 6, 2020

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3 out of 5
Property was being renovated; older property with minor issues

Posted by on Mar 6, 2020

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1 out of 5
There is nothing unique about this property is horrible

Posted by , from Los Angeles on Mar 4, 2020

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1 out of 5
The hotel itself was beautiful. Our room, 3018, did not have a properly functioning air conditioner. My husband, who is leaving at 6 AM for a flight to Albuquerque, only received 30 minutes of sleep because of the heat in the room. I only had an hour of sleep. I told the person at the front desk and they were of no concern to it. I tried contacting the assistant manager and his phone continues to ring without any type a voicemail attached.

Posted by on Feb 20, 2020

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5 out of 5

Posted by on Feb 12, 2020

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5 out of 5
Convenient to airport. They have a great breakfast buffet. Staff very helpful

Posted by on Feb 2, 2020

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4 out of 5
Even though it was close to the airport you couldn't hear the planes which was nice. Had no issues with staying here.

Posted by on Jan 30, 2020

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4 out of 5
They paid for my taxi to and from the airport! They seemed to be "under construction" so things were a bit disrupted.

Posted by on Jan 20, 2020

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About the Ontario Gateway Hotel

Location 2200 E Holt Blvd, Ontario, CA 91761

Renovations + Closures

This property is closed from August 6 2020 to March 31 2021 (dates subject to change).

Property Features

Ontario Gateway Hotel offers its guests an outdoor tennis court and an outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Ontario Gateway Hotel also features multilingual staff, concierge services, and express check-in. Self parking is free. This 3.5-star Ontario hotel is smoke free.

  • 299 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court

Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (3.4 km / 2.1 mi)
  • Train station: Ontario Station (4.6 km / 2.9 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Ontario Gateway Hotel offers 299 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Pacific Grill - This restaurant serves breakfast and lunch.

D Street Bar and Grill - This diner serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 14 for adults, USD 6.95 and USD 6.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Toronto Radisson
  • Ontario Gateway Hotel Hotel
  • Ontario Gateway Hotel Ontario
  • Ontario Gateway Hotel Hotel Ontario

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.