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"Nice hotel to stay at for the weekend. The room was pretty nice as well. A little disappointed the ice maker didn't work. " More

By a verified traveler on Mon 21 May 2018

Hotel Description

3.5-star hotel near Ontario Convention Center

Close to airport

A stay at this hotel places you within half a mile (1 km) of Ontario Convention Center and 6 miles (10 km) of Ontario Mills Shopping Mall. Also within 9 miles (15 km) are Victoria Gardens and Claremont McKenna College.

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a beach bar. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the outdoor tennis court and perks like free self parking.

Comfy beds, LCD TVs

Boasting comforts like pillowtop beds and premium bedding, the 299 guestrooms also offer room service and LCD TVs with cable channels. Coffee/tea makers, hair dryers, and phones are also available.

2 Double Beds, Non-Smoking room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$66* Per night/room Jan 19 - Jan 20

1 King Bed, Non-Smoking Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ontario Gateway Hotel ratings based on 62 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ontario Gateway Hotel

Everyone (39) Family (9)
4 out of 5

Posted by on Jan 1, 2020

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1 out of 5

Posted by on Dec 26, 2019

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4 out of 5

Posted by on Dec 18, 2019

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5 out of 5

Posted by on Dec 10, 2019

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5 out of 5

Posted by on Dec 8, 2019

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5 out of 5
Every thing was right and clean,front desk people always treat you right and respectful

Posted by on Dec 8, 2019

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2 out of 5
The internet connection did not work and the room thermostats did not heat up the rooms. The internet would only connect if you were right at the Front Desk and even after numerous complaints to staff and Management , the issue was never resolved. Even the Hotel Housekeeping staff could not get a connection ,on their personal cell phones,on our floor of the hotel when we asked them. No matter how high of a temperature you set the room thermostat to, it would only blow out air with no heat. Very annoying and uncomfortable. Front Desk offered to refund one nights stay price for each of our 2 rooms but we need to go through our Travel Agent, Travelocity, to actually receive the money back. Travelocity is offering us only a travel credit which can be used on future travel bookings with them. Not a pleasant stay to say the least.

Posted by on Dec 1, 2019

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4 out of 5

Posted by on Oct 28, 2019

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1 out of 5
Ran down I had to wait 20 minutes to check in the room had carpeting that was worn out wallpaper is coming off the walls and furniture was wore out

Posted by on Oct 23, 2019

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4 out of 5

Posted by on Oct 8, 2019

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About the Ontario Gateway Hotel

Location 2200 E Holt Blvd, Ontario, CA 91761

Renovations + Closures

The property will be renovating from 07 August 2019 to 16 January 2021 (completion date subject to change). The following areas are affected:

  • Exterior
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Ontario Gateway Hotel offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. The business-friendly Ontario Gateway Hotel also features multilingual staff, a picnic area, and concierge services. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3.5-star Ontario hotel is smoke free.

  • 299 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court

Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (3.4 km / 2.1 mi)
  • Train station: Ontario Station (4.5 km / 2.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Ontario Gateway Hotel offers 299 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Pacific Grill - This restaurant serves breakfast and lunch.

D Street Bar and Grill - This diner serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 for adults, USD 6.95 and USD 6.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Toronto Radisson
  • Ontario Gateway Hotel Hotel
  • Ontario Gateway Hotel Ontario
  • Ontario Gateway Hotel Hotel Ontario

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.