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"The in-house food was mediocre. The rooftop bar closed early because of an event. The rooms were plain. " More

By a verified traveler on Tue 11 May 2021

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Hotel Description

4-star romantic hotel near Pantages Theatre

Central Los Angeles getaway

You'll be steps from Pantages Theatre and within a 10-minute walk of Hollywood Palladium with a stay at this Hollywood hotel. Also, Hollywood Walk of Fame is within half a mile (1 km) and Dolby Theater is within 2 miles (3 km).

Business services

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and valet parking. Enjoy the outdoor pool and conveniences like a 24-hour front desk and concierge services.

IPod docks, WiFi

The 305 guestrooms feature comforts like premium bedding and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include iPod docks, 24-hour room service, and flat-screen TVs with cable channels.

Wonderful Room, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$279* Per night/room Dec 13 - Dec 14

Spectacular Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spectacular Room, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fantastic Suite, Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wonderful Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fabulous Room, Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

W Hollywood ratings based on 15 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for W Hollywood

Everyone (8) Couples (4) Family (3)
2 out of 5
If you are going to close the entire rooftop pool for a private event, you should notify guests in advance. It is extremely disappointing to book a hotel that advertises a rooftop pool area, and then find that it is closed two days in a row for a private event. You really should let guests know in advance. Also, room should be cleaned every day - you skipped a day.

Posted by , from SAN FRANCISCO on Sep 7, 2021

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Comment from Hotel Management

Sep 8, 2021 by W Hollywood Management Team

Thank you for choosing to stay at the W Hollywood and providing your honest feedback on the Guest Satisfaction Survey. Every process put in place is aimed at providing you an unforgettable lifestyle experience and from your feedback, we are disappointed to learn that we fell short of your expectations. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

2 out of 5
The staff was very cordial and nice but I requested room cleaning and it was never done. I requested a second time and after 4 days we never got our room cleaned.

Posted by on May 20, 2021

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Comment from Hotel Management

May 20, 2021 by Ange Silvestre, Admin Assistant

Hello, Thank you for taking the time to share your recent experience with us here at W Hollywood. Every process put in place is aimed at providing you an unforgettable lifestyle experience and from your feedback, I am disappointed to learn that we fell short of your expectations. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. All the best!

3 out of 5
The in-house food was mediocre. The rooftop bar closed early because of an event. The rooms were plain.

Posted by on May 11, 2021

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Comment from Hotel Management

May 12, 2021 by W Team

Thank you for taking the time to write a review. We will share your feedback with the appropriate teams. We hope to see you again

5 out of 5
Couldn’t have had a better experience. The gentleman that checked us in was excellent. We arrived very early and he found us a room that was ready, offered us water and explained the area a bit. I’d recommend the hotel just based on how wonderful he was.

Posted by on May 1, 2021

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Comment from Hotel Management

May 3, 2021 by W Team

Thank you for taking the time to share your recent experience with us here at W Hollywood. We genuinely appreciate hearing from our valued guests, as these insights are extremely helpful in cementing W Hollywood as a first class destination on the map. We have always measured success first and foremost by the level of satisfaction experienced by our guests, who no doubt are our most valuable assets. Thank you for being our guest and we look forward to the opportunity to welcome you back again soon! Live it up!

3 out of 5
El valet parking está bien caro y no incluye el wi-fi Tienes que pagarlos aparte por día me parece algo terrible para los huéspedes

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 6, 2021 by M. Mora

Thank you for taking the time to write a review. We will share your feedback with the appropriate teams. We hope to see you again.

1 out of 5

Posted by on Oct 13, 2020

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3 out of 5
The property was cool and very beautiful. But it was not kid friendly at all. We tried to change our hotel for our trip once we realized our kids had to join us but were unable. The pool closed for parties on the weekends and the food menu had nothing kid appetizing. And the shower had a full length window to the bed area which made my daughter a little uncomfortable. But again kids are definitely not their target market. So I can understand.

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 3, 2019 by Nicole

Hi Anonymous, Thank you for taking the time to share your recent experience with us here at W Hollywood. Although we do not promote ourselves as a family hotel, we welcome everyone to revel in the glitz and glamour of W Hollywood. We do our best to accommodate all of the different types of travelers that stay with us, including families. Every process put in place is aimed at providing you an unforgettable lifestyle experience and from your feedback, I am disappointed to learn that we fell short of your expectations. I hope we have the opportunity to restore your confidence and welcome you again in the future. Live it up!

5 out of 5
We loved the Garden Bar area. We spent most of our time there, just relaxing and listening to the music.

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by Nicole

Hi Anonymous, Thank you for taking the time to share your recent experience with us here at W Hollywood. Every process put in place is aimed at providing you an unforgettable lifestyle experience, and from your feedback, I am thrilled to see that you enjoyed the atmosphere of Station! We look forward to the opportunity to welcome you back to W Hollywood again in the future. Live it up!

5 out of 5
Check in was easy, really nice staff and really nice rooms. Lobby area was awesome. Live music on the weekend, Will recommend this hotel

Posted by , from San Francisco on Feb 6, 2019

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Comment from Hotel Management

Feb 6, 2019 by Nicole

Hi Ana, Thank you for taking the time to share your recent experience with us here at W Hollywood. Every process put in place is aimed at providing you an unforgettable lifestyle experience and from your feedback, we are thrilled to hear that your interactions with our talent were really nice and you enjoyed the happenings throughout the hotel! It was a pleasure to have you as our guest and we look forward to the opportunity to welcome you back again soon! Live it up!

4 out of 5
Disappointed I had to pay for internet. Thought it was included in stay.

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 14, 2019 by Nicole

Hi Anonymous, Thank you for taking the time to share your recent experience with us here at W Hollywood. Every process put in place is aimed at providing you an unforgettable lifestyle experience and the insight we receive from our guests is extremely helpful in cementing W Hollywood as a first class destination on the map. For future reference, becoming a Rewards member with us would entitle you to amenities, such as complimentary wireless internet. We are thrilled to see that you otherwise enjoyed your stay and look forward to the opportunity to welcome you back again soon! Live it up!

Property Features

W Hollywood offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. There are 16 meeting rooms available. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly W Hollywood. For a fee, parking is available. This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 305 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Built in 2010
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: Glendale Transportation Center (8.4 km / 5.2 mi)
  • Metro station: Hollywood - Vine Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W Hollywood offers 305 accommodations with iPod docking stations and DVD players. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Los Angeles hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Delphine - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 100
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 60 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (5-device limit, rates may vary)
  • Valet parking fee: USD 49.50 per night
  • Pet fee: USD 25 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hollywood W
  • W Hotel Hollywood
  • w Hollywood Hotel Los Angeles
  • Hotel W Hollywood
  • W Hollywood Hotel
  • W Hollywood Los Angeles
  • W Hollywood Hotel Los Angeles

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.