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El Encanto All Inclusive Resort at Hacienda Encantada

4-star property
Carr Transpeninsular KM 7.3 Suite A3, Cabo San Lucas, BCS 1-855-201-7819

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3.8 out of 5
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See all 6 Travelocity Reviews

"The place was great, the staff were helpful, the food was amazing and the views were outstanding. However there is no night life - everything closes b ... " More

By a verified traveler on Tue 25 Feb 2020

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Hotel Description

4-star beachfront property near Medano Beach

Beachfront retreat

Stay at this Cabo San Lucas property and you'll be within 9 miles (15 km) of Puerto Paraiso Mall and Marina Cabo San Lucas. Desert Park Natural Reserve is within 9 miles (15 km) and The Arch is within 12 miles (20 km).

All-inclusive

This smoke-free property features a private beach, a full-service spa, and 5 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.

Free WiFi, balconies

The 72 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include balconies, 24-hour room service, and minibars.

Studio, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$237* Per night/room Jan 21 - Jan 22

Premium Suite, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Luxury Suite, Private Pool

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

El Encanto All Inclusive Resort at Hacienda Encantada ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for El Encanto All Inclusive Resort at Hacienda Encantada

Everyone (3) Couples (2) Family (1)
4 out of 5
The place was great, the staff were helpful, the food was amazing and the views were outstanding. However there is no night life - everything closes by 10pm - and even if you are all inclusive you have to sign the check every time you get anything, which can feel a bit restricting/limiting compared to other all inclusives you may have experienced. That being said, the place is amazing, and we had a lot of fun.

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 27, 2020 by Alondra Talamantes Front Desk Manager

We're sorry to hear your experience wasn't 100% pleasant, be sure our intentions are always to provide you with a unique vacation experience. We really appreciate your feedback and be sure we will take your recommendations to become better. Overall, we hope you had a wonderful time at Cabo and we look forward to welcome you back. Best regards.

5 out of 5
Staff was amazing. Food was delicious. Drinks were cold. Had a wonderful time.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 5, 2020 by Alondra Talamantes Front Desk Manager

Thank you very much for your feedback! We hope to see you in the future again!

1 out of 5
ALL INCLUSIVE IT IS NOT Checking in we were told you get a 25% discount for room service also any steak, lobster, lamb you will be charged 25.00 USD my I treated my sister to this vacation which she is handicapped and i had reserved a room with two beds they brought us a cot for the second bed, food was unsatisfactory except breakfast was the only good meal, you have to wear a bracelet and sign for any food or beverages at any of their restaurants I stayed two nights until I found another resort and paid for another 6 nights there. Because I had to stay two nights they would not refund any of the other 6 nights not used save your money look for an ALL INCLUSIVE RESORT read all fine print

Posted by on Jun 27, 2019

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5 out of 5
Completely met all my expectations from arrival to departure. The check in process was smooth. Our room was

Posted by on Jan 23, 2019

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Comment from Hotel Management

Feb 4, 2019 by Alondra Talamantes Concierge

First of all I would like to personally thank you for the preference to our beautiful Hacienda Encantada Resort & Spa, Thank you for your feedback. We are looking forward for your next visit!

3 out of 5

Bad ending to a nice vacation.

The resort was beautiful, the scenery was outstanding. The staff was friendly, helpful and attentive. We had great food the first few days and the last two we went to restaurant near our room and my daughter had pizza it wasn’t cooked all the way, I got a ssandwich didn’t taste right. By our last night we ordered room service and my salad looked like it was sitting out and old I wouldn’t eat it. That evening both my daughter and I were vomiting and had diarrhea not sure from what. That was our last night there we don’t know if it was the food or water, just know I don’t know how we made it home on the long plane ride. It has taken three days for us to recover. It’s a shame the vacation was good for the most part, the staff was great but it didn’t end well. We wouldn’t go back or recommend.

Posted by on Mar 16, 2018

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Comment from Hotel Management

Jun 8, 2018 by Armando Briseno CM

We offer you an apology for the discomfort caused to your daughter and you. We are going to review the situation with food because this is very unusual. Thank you for your comments and hopefully give us a second chance.

5 out of 5

Beautiful views, wonderful staff, gorgeous grounds

You can’t go wrong here. Delightfully designed with thoughtful touches throughout the property - highly recommend staying at Hacienda Encantada. See whales and enjoy cozy evenings around the fireplace.

Posted by , from worldwide traveler on Feb 28, 2018

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Comment from Hotel Management

Mar 8, 2018 by Freddie

We are So happy to hear you enjoyed your stay and had a fun trip, please feel always welcome to El Encanto At Hacienda Encantada.

About the El Encanto All Inclusive Resort at Hacienda Encantada

Location Carr Transpeninsular KM 7.3 Suite A3, Cabo San Lucas, BCS 23410

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis lessons

Lessons/classes/games
  • Aerobics
  • Cooking
  • Language

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Aerobics classes/lessons included
  • Taxes included
  • 24-hour room service
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • All available beverages included
  • Minibar (all beverages included)
  • Tennis lessons included
  • Spa/beauty facilities and services not included
  • Meals and drinks at companion properties included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included
  • Onsite live performances included

Property Features

El Encanto All Inclusive Resort at Hacienda Encantada is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At El Encanto All Inclusive Resort at Hacienda Encantada you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 poolside bars, a beach bar, and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Free self parking and valet parking are available. This 4-star Cabo San Lucas property is smoke free.

  • 72 guestrooms or units
  • 5 dining venues
  • 3 bars by the pool
  • 448.15 sq ft of conference space
  • 42 sq m of conference space
  • Built in 2016
  • Full breakfast (free)
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Indoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Los Cabos Intl. Airport (SJD) (38.3 km / 23.8 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free valet parking and self parking

Room Amenities

El Encanto All Inclusive Resort at Hacienda Encantada offers 72 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cabo San Lucas property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 11:00 AM.

Los Riscos - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

La Trajinera - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Las Marías - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast only. Open daily.

Barolo - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

El Edén - This restaurant specializes in local and international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, indoor tennis courts, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Volleyball on site

Spa Services

Milagro has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at El Encanto All Inclusive Resort at Hacienda Encantada

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Encanto All Inclusive Resort Hacienda Encantada
  • El Encanto All Inclusive Hacienda Encantada Cabo San Lucas
  • El Encanto All Inclusive Hacienda Encantada
  • Encanto Inclusive Hacienda En

You should know

  • El Encanto All Inclusive Resort at Hacienda Encantada offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.