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4.1 out of 5

"Rooms are extremely out to date, service was slow as well " More

By a verified traveler on Tue 14 Sep 2021

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Hotel Description

4-star beachfront property near Marina Cabo San Lucas

Beachfront retreat

Your stay at this El Medano Ejidal property places you within 3 miles (5 km) of Marina Cabo San Lucas and The Arch. Lover's Beach and Land's End are also within 3 miles (5 km).

All-inclusive

This all-inclusive property includes 2 restaurants, an outdoor pool, and a gym. Families will appreciate the children's club, convenience store, and in-room childcare. Enjoy the steam room and perks like free valet parking and a free area shuttle.

Free WiFi, kitchenettes

The 147 guestrooms feature kitchenettes with stovetops, as well as free WiFi and plasma TVs with cable channels. Other amenities include balconies, pillowtop beds, and living rooms.

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$339* Per night/room Jan 19 - Jan 20

Luxury Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Pueblo Bonito Los Cabos Blanco - All Inclusive ratings based on 33 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pueblo Bonito Los Cabos Blanco - All Inclusive

Everyone (14) Couples (6) Family (10)
2 out of 5
I think the property itself was very nice. Restaurant had same menu all week. Buffet was ok but same items almost every night. Breakfast was good. No entertaining at night

Posted by on Dec 21, 2021

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Comment from Hotel Management

Dec 22, 2021 by Armando García General Manager Pueblo Bonito Los C

Dear Joy Ann, We really appreciate you taking the time to write your kind review and share it with us and our future visitors, your comments are very helpful for all. We value your feedback and will review the points you brought up with our team and strive to improve. Thank you again for staying with us and we look forward to welcoming you back in the near future. Happy holidays,

3 out of 5
Rooms are extremely out to date, service was slow as well

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 15, 2021 by Armando García General Manager Pueblo Bonito Los C

Dear Karla, Thank you very much for taking your time to share your review with the Expedia community. I would like to extend my sincere apologies for the inconveniences you had during your stay. I do want to ensure you that all your comments will be followed up to avoid any lowering of our standards or inconveniences for our guests in the future. We are looking forward to having you as our guests again and will make every effort to exceed your expectations. Best regards,

4 out of 5
I absolutely loved the room, but the food felt like it was always counted out. As if they did not want to bring two tea bags, only one and when I placed an order, they would always say " how many people are in your room?" Ugh, just bring two tea bags!!!!!

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 22, 2021 by Armando García General Manager Pueblo Bonito Los C

Dear guest, We appreciate you taking the time to share your review of Pueblo Bonito Los Cabos Beach Resort and of your experience during your recent stay and thank you you to bring this matter to our attention and we apologize for any inconvenience you may have experienced. Your feedback is important to us and will be taking immediate action, we would like to assure you that every member of the team constantly strives to achieve the highest level of service and I regret we fell short of our goal with you. 
Your experience was not at the level we are known for and we are looking into all of the areas you have mentioned. Thank you once again for sharing your candid feedback and we hope to have the opportunity of welcoming you back again on a future visit… 
Sincerely,

5 out of 5
Loved the vibe of the hotel overall! Beds and bedding need serious upgrades!

Posted by on Jul 9, 2021

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5 out of 5
The staff at any of the Pueblo Bonito in Cabo San Lucas is one of the reasons I return. Location and food a plus.

Posted by on Jun 29, 2021

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5 out of 5
LOCATION WAS FABULOUS

Posted by on Jun 5, 2021

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5 out of 5
Best location access to beach, beautiful views, easy access and very close to all adventures. I have NO complaints and will go back!

Posted by on May 18, 2021

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Comment from Hotel Management

May 20, 2021 by Goyita Osako

Thank you for taking a moment to review your experience. It was our pleasure providing memorable stay with us, we look forward to welcoming you back to our paradise soon again.

5 out of 5
We just came back from an excellent stay at Pueblo Bonito Blanco!!! The service was OUTSTANDING!! The food was excellent!! It's in a perfect location!  It's an easy 15-minute walk to downtown (restaurants, bars, shopping, the marina)!  You can also take a cab for $8 if you don't feel like walking.  The pool is beautiful and clean. The beach is gorgeous and very calm, nice for a relaxing swim.  But let me get back to the service and give a shout out to Arlin, Juan, Daniel, Ulysses, Rodolfo, and Freddy, they are AMAZING!!! (so sorry if I forgot anyone since all the staff was great!) The best service we have ever had in Mexico. There were 5 of us in our group and they never let us go hungry or thirsty and we shared a lot of laughs!!  The hotel and grounds were extremely clean, it seemed they were always making sure everything was sanitized.  There is even a sanitization booth outside of the hotel lobby.  We felt very safe traveling and staying here!!  We are definitely coming back next year!!  See you all again in 2022 and thanks so much for making our stay a wonderful one!!

Posted by on Feb 2, 2021

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Comment from Hotel Management

Feb 3, 2021 by Armando García

Thank you for posting your review and sharing your exceptional experience at Pueblo Bonito Los Cabos Beach Resort. We are delighted to read from your experience that you enjoyed all aspects of the resort and amenities, as well the exceptional service from our team. It is very important to know the impression of our valuable guest to continue improving our services and facilities. We sincerely hope that we have the chance of welcoming you back again in the future.

5 out of 5

Posted by on Jan 30, 2021

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Comment from Hotel Management

Feb 10, 2021 by Armando García

Thank you very much for rating our services and facilities on your recent stay in our hotel, we hope to meet your expectations once again.

4 out of 5
Great location. Beautiful view. Very friendly staff. One thing I didn't like at check in is being referred to a representative for a "welcome package " to lure us to spend 2 hours at another property with intent to sell a timeshare package. They lure you by offering a free 2 hour dinner cruise with a $20.00 deposit (supposedly refundable). However, when I backed out of the offer because there were no cruise times available due to an approaching storm, the rep advised that the cash deposit was "already at the other property ". My advice is to not waste your vacation time on this scam.

Posted by on Aug 24, 2019

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About the Pueblo Bonito Los Cabos Blanco - All Inclusive

Location Playa El Medano Sn Apartado, Cabo San Lucas, BCS 23410

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals and snacks included
  • 24-hour room service
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling
  • Tennis lessons
  • Tennis racquets
  • Windsurfing
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing not included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Snorkeling not included
  • Tennis rackets not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included

Property Features

Pueblo Bonito Los Cabos Blanco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Pueblo Bonito Los Cabos Blanco - All Inclusive offers its guests an outdoor pool, a steam room, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Pueblo Bonito Los Cabos Blanco - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cabo San Lucas property.

  • 147 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Pueblo Bonito Los Cabos Blanco - All Inclusive offers 147 accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate living rooms. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 4-star property have kitchenettes with stovetops, separate dining areas, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Plasma televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • In-room kitchenette
  • Private balcony
  • Dining room
  • Living room
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Las Palomas - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Cilantros - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Volleyball on site
  • Beach volleyball on site
  • Skydiving nearby
  • Parasailing on site
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive an email from the property 2 weeks prior to arrival with online check in information.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bonito Blanco
  • Bonito Los Cabos
  • Los Cabos Blanco
  • Pueblo Bonito Blanco
  • Pueblo Bonito Blanco Los Cabos
  • Pueblo Bonito Los Cabos Blanco
  • Pueblo Bonito Los Cabos Blanco Aparthotel
  • Pueblo Bonito Los Cabos Blanco Aparthotel Cabo San Lucas
  • Pueblo Bonito Los Cabos Blanco Cabo San Lucas
  • Pueblo Los Cabos
  • Pueblo Bonito Los Cabos Blanco All Inclusive Cabo San Lucas
  • Pueblo Bonito Los Cabos Blanco All Inclusive
  • Pueblo Bonito Los Cabos Blanc
  • Pueblo Bonito Los Cabos Blanco - All Inclusive Cabo San Lucas

You should know

  • Pueblo Bonito Los Cabos Blanco - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.