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4.4 out of 5

"Alexis provided amazing service by the pool. Jorge in the main dining room was expedient and met all our dietary needs. While you can’t swim at this l ... " More

By a verified traveler on Fri 31 Aug 2018

Hotel Description

4.5-star beachfront property near Marina Cabo San Lucas

Beachside getaway

Your stay at this Pedregal property places you within 6 miles (10 km) of Marina Cabo San Lucas and The Arch. Land's End and Lover's Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a golf course, and a full-service spa. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the 2 outdoor pools and free perks like full breakfast and valet parking.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and premium bedding, the 154 guestrooms offer thoughtful touches like free minibar items and pillow menus. TVs come with satellite channels, and other amenities include free WiFi and furnished balconies or patios.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$476* Per night/room Feb 10 - Feb 11

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Towers Ocean View Suite with Butler Service

Bed Count 1 King Bed Maximum Occupancy 3 Max

Towers Deluxe Ocean View Room with Butler Service

Bed Count 1 King Bed Maximum Occupancy 2 Max

Towers Private Pool Suite with Butler Service

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only ratings based on 158 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only

Everyone (53) Couples (23) Family (4)
5 out of 5
This was our second fabulous stay at the Pacifica! It will not be our last! Fabulous food, excellent staff, beautiful property, what’s not to love here! We will be counting the days until our return! Love the Moore’s from Missouri!

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 16, 2020 by General Manager

Our goal is to make memories for our guests and we are happy that we succeeded in doing so for you. We will be sure to share your feedback with the entire team. We look forward to welcoming you back soon I am positive that we will exceed your expectations.

5 out of 5
It was one of the most amazing places we have stayed at and we travel a lot. We say we never travel back to the same place because there are too many things to see in the world, but this is one resort we would go to again. Ernesto should be very, very proud of his well trained staff that go out of their way to accommodate every guest. Thank you again!

Posted by , from Los Angeles on Jan 11, 2020

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Comment from Hotel Management

Jan 11, 2020 by General Manager

Thank you very much for taking the time to leave us your review. We truly hope that in the future you would give us the opportunity to welcome you back once again.

1 out of 5

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 6, 2020 by General Manager

Thank you for sharing with us, while we regret not receiving feedback as to the reasons we were rated so poorly, we deeply apologize if we have come short of meeting your expectations. Please feel free to contact us for any assistance.

5 out of 5

Posted by on Dec 24, 2019

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Comment from Hotel Management

Dec 24, 2019 by General Manager

Dear guest, thank you very much for rating our services and facilities on your recent stay in our hotel, we hope to meet your expectations once again. Best regards.

5 out of 5
Quiet and relaxing, gorgeous beach front views. Staff waits on you hand and foot, 24 hour room service, always happy to accommodate.

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 4, 2019 by General Manager

We would like to express our gratitude for taking a moment to review your experience. It was our pleasure providing memorable stay with us. We look forward to welcoming you back to our paradise soon again.

1 out of 5
BUYER BEWARE! Even if your airlines is unable to get you to the destination this HOTEL REFUSES TO GIVE YOU ANY MONEY BACK. NO CUSTOMER SERVICE OR NOT EVEN WILLING TO CREDIT. TRAVELOCITY SHOULD BE ASHAMED OF THEMSELVES FOR REFERRING TO A HOTEL THAT WILL NOT SERVICE THEIR CUSTOMERS EVEN FOR CIRCUMSTANCES BEYOND THEIR CONTROL! $1200.00 FOR ZERO SERVICES! FRAUD!

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 21, 2019 by General Manager

We really appreciate you taking the time to contact us at Pueblo Bonito regarding your experience during your recent stay and thank you for bringing this matter to our attention. As we have already discussed this issue; since the airline you purchased from was non-refundable, the agency cannot refund your reservation. We apologize for any inconvenience you may have experienced.

5 out of 5
The service was EXCELLENT, especially from Alan. When you go to the pool or cabanas, look for Alan, he made the trip for us! We come back again and again just so he can take care of us!

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by Lawrence Tuck

Thank you so much for choosing Pueblo Bonito, and thank you for sharing your kind review with us. Our staff are our most valuable resource, it is thanks to their great customer service skills that we are able to achieve such a high level of satisfaction among our guests. Thank you so much for recognizing them. We are looking forward to welcoming you back.

1 out of 5
Very poor customer service! If you are Latino don’t stay in this hotel, it’s very clear they make you feel less than the white people. HORRIBLE FEELING.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Nov 20, 2019 by General Manager

Thank you for sharing your experience with us, we deeply apologize if we have come short of meeting your expectations. Please feel free to contact us for any assistance.

4 out of 5

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 27, 2019 by Lawrence Tuck

We are so glad you had the chance to share your feedback. We are delighted that you enjoyed our service. We hope to have you back again soon. Best regards,

5 out of 5
Most everyone who worked at Pueblo Bonita is very nice and professional. There were only a couple of people who didn't stand out as exceptional. The inclusive drinks were either great or okay depending on who made them. As with the food, mostly outstanding- few items were served lacking ingredients I requested. Private & fun. Overall I would certainly return.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 25, 2019 by Ruben Ceballos

Thank you for your recent stay at Pueblo Bonito Pacifica and for taking the time to write a thoughtful review. We are so pleased to read that you experienced the impeccable service that we are known for. We always strive to provide a memorable resort experience, and we're glad we could meet your expectations.

About the Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only

Location Cabo Pacifica S/N, Cabo San Lucas, BCS 23450

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis lessons

Lessons/classes/games
  • Dancing
  • Yoga

Not included

  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Windsurfing equipment not included
  • Yoga classes/lessons included
  • Tennis rackets not included
  • Tennis lessons not included
  • Taxes included
  • Dancing classes/lessons included
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Airport transfers not included
  • Additional gratuities accepted
  • Fitness facilities included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • Tennis lessons included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included

Property Features

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 154 guestrooms or units
  • 5 levels
  • 6 buildings
  • 3 bars or lounges
  • 539 sq m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (46.8 km / 29.1 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and video-game consoles. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free full breakfast daily from 7 AM to 11 AM.

Onsite venue - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Pescados - Overlooking the ocean and pool, this restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.

Aire - This beach restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Bocados - Overlooking the pool, this coffee shop serves breakfast, lunch, and dinner.

Horizons - This beachfront theme restaurant specializes in international cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Beach yoga on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Armonia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, and a spa tub.

Guests under 18 years old are not allowed in the spa.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Debit cards
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4400 per vehicle (roundtrip)
  • Airport shuttle fee per child: MXN 500 (one-way), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pueblo Bonito Pacifica Inclusive-Adult Only Cabo San Lucas
  • Pueblo Bonito Pacifica Resort Spa All Inclusive Adult Only
  • Pueblo Bonito Pacifica Inclus

You should know

  • Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.