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4.5 out of 5

"Absolutely fantastic! The care and attention from staff made you feel completely taken care of, and that coupled with the beauty of the property and s ... " More

By a verified traveler on Sat 26 Sep 2020

Hotel Description

5-star beachfront hotel near Medano Beach

On the beach

You'll be within half a mile (1 km) of San Lucas Bay and 2 miles (3 km) of Medano Beach with a stay at this Cabo San Lucas hotel. Islands and Protected Areas of the Gulf of California and Monuments Beach are also within half a mile (1 km).

Onsite dining, 2 outdoor pools

This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a fitness center. Traveling on business? Take advantage of the 3 conference rooms, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free Internet, comfy beds

Boasting comforts such as Tempur-Pedic beds and Egyptian cotton sheets, the 161 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include free WiFi, free wired Internet, and balconies.

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$384* Per night/room Dec 6 - Dec 7

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Ocean View (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Suite, Ocean View (Thompson)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Ocean View (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Cape, a Thompson Hotel ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Cape, a Thompson Hotel

Everyone (12) Couples (3)
5 out of 5
Absolutely fantastic! The care and attention from staff made you feel completely taken care of, and that coupled with the beauty of the property and surrounding views was absolute paradise. Not to mention the delicious food and beverage, the spa, and the workout classes. We didn’t want to leave, and will be back as soon as we can!

Posted by , from Los Angeles on Sep 26, 2020

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5 out of 5
The whole hotel is amazing. The staff such as , Carlos, Florencia, Reyna, Rey, Denisse, Arturo, Mary, Mauricio, Victor, Simena, Marisol, Jacqueline, Julio, Luis, Manuel...and I wish I would know everybody names! Expectacular services!!

Posted by on Sep 3, 2019

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1 out of 5
Prior to my visit last year, the Cape was one of my more-favorite places to visit. Unfortunately, all the things that one worries about when visiting Mexico came true. Halfway through my trip at the Cape I developed a severe rash that caused pain, itched, and looked horrible. The only things I had been exposed to at that point were the pool and hot tubs at the Cape. I hadn't traveled outside the resort, so it's clear that whatever I was exposed to was something found on the resort property. (I've attached photos.) When I finally did leave the resort, the valet staff joined a cab driver in attempting to rip me off. I was promised the ride would be $10.00. Upon arriving back at the resort, I got out of the cab and started walking away. The valet staff called me back and said that the driver and I had agreed to $20.00. I do not speak Spanish. Thankfully, the woman I was traveling with did. She immediately told me that upon our arrival, the valet staff and cab driver began talking about fees. Cab driver asked what the hotel quoted for taxi rides. Valet said it was $20. Cab driver then asks the valets for help collecting the additional $10.00. The guys actually got pushy about it, which is extremely concerning. So yes - even at the Cape - and even with the staff - someone is trying to rip you off. Servers were rude at the restaurant.

Posted by , from Milwaukee, WI on Apr 9, 2019

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Comment from Hotel Management

May 1, 2019 by The Cape Team

Hello Mr. Matthew Thank you for share your review, our General Manager already contact you personally. It is really important for us.

5 out of 5
Loved everything. My one compliant is that the wifi wasn’t great— everything else was amazing!

Posted by on Jan 10, 2019

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Comment from Hotel Management

Feb 7, 2019 by Kathya Parsons

Dear Lisa Dear Lisa We are sorry to hear you experience challenges with the WI-FI your feedback is so appreciated and we will help us make improvements to our guest experience. We look forward to welcome you back to the Cape on your next Cabo vacation!

5 out of 5

Peaceful

As far as vacations go, this was by far the best experience we’ve had! Would definitely recommend to everyone! As a matter of fact, we are already talking about going back next year. Wonderful experience from beginning to end!!!!

Posted by , from California on Jul 13, 2018

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3 out of 5

Great views of Los Cabos

Pros: Great views on water’s edge. Rooms have nice terraces with a swing loveseat to enjoy early mornings and afternoon sunsets.
Cons: Rooms need to be evaluated for refurbishing of tired flooring and furnishings..
The hotel is a small modern hotel right on the water’s edge. Our room was clean but worn. Pools are relatively small. Restaurants are limited. The Ledge offered a respectable breakfast buffet and a la carte ordering. Hotel staff was friendly and very accommodating.

Posted by , from Monterey on Mar 17, 2018

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5 out of 5

It just gets better and better

This was our fifth visit to the Cape. The beach, pool, rooms and staff were all exceptional. It is such a fun, relaxing, exciting place to be. The staff is attentive and friendly. And the live music in the evening was exceptional. The rooms are upscale and soothing. And the sound of crashing waves permeates every nook and cranny of the hotel property. Heaven!!

Posted by , from Belvedere, CA on Nov 18, 2017

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5 out of 5

Beautiful hotel with exceptional staff

Pros: The staff was very attentive and took care of every need
Cons: N/A
I highly recommend The Cape for your stay in Cabo! Everything is 5 star...the accomodations, the staff and views of the ocean and the arch.

Posted by , from Dallas, TX on May 8, 2017

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5 out of 5

Amaizing views, beautiful room, excellent service!

This was by far my favorite place in Cabo! The panoramic suite is increadible! The view can't be beat! Makes you forget everything! Excellent service, great food, truly 5-star experience! Would definitely come back!0

Posted by , from I on Apr 25, 2017

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5 out of 5

Excellent property with amazing service!

Pros: Service, design and location. I liked that is was not right in the crush of Cabo but still close enough to get there if you wanted to explore.
Cons: The only small thing I missed was the opportunity to go for a walk on the ocean.
Location: The huge pleasant surprise was the plethora of great restaurants. The restaurant in the hotel was also amazing.
We stayed at this property without doing much research and really lucked out. It is a relatively new property that is incredibly well done. It a classic boutique hotel, amazing design, expectational service, and wonderful views of the ocean. The rooms are beautifully designed with a lovely swing on the porch which was nap worthy!

Posted by , from Chicago, Ill on Apr 4, 2017

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Property Features

As a guest of The Cape, a Thompson Hotel, you'll find 2 outdoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi and wired Internet. There are 3 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury The Cape, a Thompson Hotel. Self parking is free. This 5-star Cabo San Lucas hotel is smoke free.

  • 161 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Los Cabos Intl. Airport (SJD) (39.7 km / 24.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Cape, a Thompson Hotel offers 161 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Tempur-Pedic beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.

The Ledge Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: MXN 1700 per pet, per stay
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 740 per person (approximately)
  • Pet fee: MXN 1700 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cape Thompson Hotel Cabo San Lucas
  • Cape Thompson Hotel
  • Cape Thompson Cabo San Lucas
  • Cape Thompson Cabo Lucas
  • The Cape, A Thompson
  • The Cape, a Thompson Hotel Hotel
  • The Cape, a Thompson Hotel Cabo San Lucas
  • The Cape, a Thompson Hotel Hotel Cabo San Lucas

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.