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Villa del Arco Beach Resort & Spa Cabo San Lucas

4-star property
Camino Viejo a San José Km. 0.5, Col. E, Cabo San Lucas, BCS 1-855-201-7819
3.9 out of 5
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See all 31 travelocity Reviews

"Staff was extra pushy rying to sell,sell, sell your product and would not give me a chance to think about a decission " More

By a verified traveler on Mon 05 Feb 2018

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Hotel Description

4-star beachfront resort near Marina Del Rey

Beachfront retreat

With a stay at this El Medano Ejidal resort, you'll be within half a mile (1 km) of Medano Beach and 2 miles (3 km) of Marina Del Rey. Cabo San Lucas Country Club and Lover's Beach are also within 3 miles (5 km).

Poolside dining

A full-service spa, 4 restaurants, and 2 outdoor pools are all featured at this resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Bring the family and enjoy the children's club, children's pool, and kid-friendly dining.

Deluxe Studio

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$289* Per night/room May 11 - May 12

Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa del Arco Beach Resort & Spa Cabo San Lucas ratings based on 31 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Villa del Arco Beach Resort & Spa Cabo San Lucas

Everyone (13) Couples (1)
4 out of 5

Posted by on May 31, 2023

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Comment from Hotel Management

Jun 21, 2023 by Dominique Richard, General Manager, Villa del Arco

Dear Joe,Thank you for providing us the opportunity of hosting you at Villa del Arco and for taking the time to share your experience with us. It will be an honor for Villa del Arco to have you back and offer you our sincere hospitality on your next visit. Kind regards

4 out of 5

Posted by on Feb 13, 2023

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Comment from Hotel Management

Mar 6, 2023 by Dominique Richard General Manager Villa del Arco

Dear Michaelle Marie,Thank you for providing us the opportunity of hosting you at Villa del Arco and for taking the time to share your experience with us. It will be an honor for Villa del Arco to have you back and offer you our sincere hospitality on your next visit. Kind regards,

1 out of 5

Posted by , from IRVINE on Sep 19, 2022

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Comment from Hotel Management

Dec 23, 2022 by Dominique Richard General Manager Villa del Arco

Dear Ruben,We appreciate the time you took to share your experience with us.We are very sorry that in your recent visit we didn't exceed your expectations. Can you please help us with your comments about your stay with us to take into consideration for improve our service and prevent a recurrence again.We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized. Kind regards

1 out of 5
I will never return back. The front desk staff was rude & disrespectful which gave us a lot of anxiety & stress to where my gf couldn't sleep the night we arrived which is why we checked out the following morning.

Posted by , from IRVINE on Sep 19, 2022

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Comment from Hotel Management

Sep 27, 2022 by Dominique Richard General Manager Villa del Arco

Dear Ruben,We appreciate the time you took to share your experience with us.We are very sorry that in your recent visit we didn't exceed your expectations. Can you please help us with your comments about your stay with us to take into consideration for improve our service and prevent a recurrence again.We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind regards,

5 out of 5

Posted by on May 23, 2022

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Comment from Hotel Management

Aug 22, 2022 by Dominique Richard General Manager Villa del Arco

Dear Tammi,Thank you for providing us the opportunity of hosting you at Villa del Arco and for taking the time to share your experience with us. It will be an honor for Villa del Arco to have you back and offer you our sincere hospitality on your next visit. Kind regards,

5 out of 5

Posted by on Mar 5, 2019

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Comment from Hotel Management

Apr 1, 2019 by Villa del Arco

Thanks!!

1 out of 5
Confirmed my reservation via email with the hotel twice in the week proceeding my stay. On arrival I was told they did not have a room and were moving me to a nearby sister hotel, one i had stayed ast before and knew to be far inferior. After very heated discussions with 3 levels of management we were moved for 1 night then back to our original reserved hotel for the rest of our stay. This happened to another family we were vacationing with but they were unable to get them to honor any of their reservation. Sort of ruined our trip not staying in the same hotel. This was happening to many families around us. I find it completely unacceptable. They knocked $100 off the rate of my single night at the lesser hotel. So what! I highly recommend avoiding Villa Group.

Posted by on Mar 19, 2018

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Comment from Hotel Management

Apr 5, 2018 by Luis Carlos Rombold, General Manager

Dear guest We thank you for taking the time to write a note regarding your stay with us, and for bringing this valuable information to our attention. We offer you our most sincere apology for the inconveniences you experienced during your stay. For all of us your comments are important, since they are the tool to improve our quality and service levels and to highlight the opportunity areas in which you experienced challenge, you may rest assured that your comments will be taken into consideration and we will act in timely manner to prevent this from happening again. We truly hope that in the future you would give us the opportunity to welcome you once again and to be able to offer you with the quality and service you expect and deserve. Sincerely, Luis Carlos Rombold General Manager

4 out of 5

Nice place but the staff was extra pushy trying .

Pros: pretty place
Cons: stop the stress of your staff
Location: didn't like the location outside there were shacks with horses and a swamp, very nasty
Staff was extra pushy rying to sell,sell, sell your product and would not give me a chance to think about a decission

Posted by on Feb 5, 2018

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Comment from Hotel Management

Feb 7, 2018 by Luis Carlos Rombold, General Manager

Dear guest, I appreciate the time you took to share your experience with us. I am very sorry that your recent visit didn't go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized. Kind regards, Luis Carlos Rombold General Manager

2 out of 5

Beautiful resort, wonderful staff,

Pros: Pristine property, staff -housekeepers, waiters, bellmen, very accommodating I missed that attention as soon as they loaded me into the taxi.
Cons: Management OVERSELLING! Desk backed up, repeatedly sent guest to sister hotel, I sure would have reserved sister hotel if I wanted to stay there
Location: On medrano beach, very small beach, I like the location near Walmart and Costco
This is a beautiful resort. The staff (not management) is wonderful, very friendly, very attentive, especially the bellmen! "Raul". El Patron restaurant was fabulous. Unfortunately, this resort is under poor management, meaning the manager made no attempt to resolve issue due to overselling the resort. This caused a problem for some of our guest attending our wedding. We brought 115 guest with no perks!!! Rocio the wedding coordinator was helpful but her hands were tied, unable to make any

Posted by on Jun 21, 2017

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Comment from Hotel Management

Jun 29, 2017 by General Manager

Dear Dolores, It is a concern for us to learn that some of your guest's experience at our resort was not very pleasant. Rest assured that the proper measures have been taken in order to avoid this type of situations to our valued guests. We look forward to host you again at our beautiful resort.

5 out of 5

Well rounded hotel

Pros: The staff was very helpful and everything was clean.
Cons: Lots of people "claimed" chairs by the pool as early as 7 am. Yet the chairs would remain vacant all day. There was a lack of seats because of this.
Location: Great location, ocean/beach were amazing. Only a short water taxi or car taxi to downtown.
The hotel was great, the staff is top of the line and were very helpful. I enjoyed every part of this hotel. the beach is great, however the activities vendors hound you all day on the beach, that was about the worst of it. Some were very rude, but Aquatica had great activities at a great price and were polite, and easy to work with. Don't use the vendors that say they are affiliated with the hotel, they are more expensive and become very agitated when you tell them no. As for the hotel, clean, nice heated pools which were good for early morning through late evening activities even in January. Will be going back soon.

Posted by , from Iowa on Feb 3, 2017

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Comment from Hotel Management

Feb 6, 2017 by Douglas Dodge

We're happy that Happy was happy with her stay, and look forward to welcoming her back very soon!

About the Villa del Arco Beach Resort & Spa Cabo San Lucas

Location Camino Viejo a San José Km. 0.5, Col. E, Cabo San Lucas, BCS 23450

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Kayaking included
  • Fitness facilities included
  • Dancing classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Limited meals offered through room service
  • Minibar not included
  • Scuba diving lessons not included
  • Windsurfing not included
  • Sailboats not included
  • Snorkeling not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Local non-alcoholic beverages and soft drinks included
  • Surcharge for room service

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Villa del Arco Beach Resort & Spa Cabo San Lucas you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. This beach resort also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Cabo San Lucas resort.

  • 223 guestrooms or units
  • 7 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 4520 sq ft of conference space
  • 420 sq m of conference space
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Villa del Arco Beach Resort & Spa Cabo San Lucas offers 223 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Cabo San Lucas resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:30 AM.

South American Grill - This poolside restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

El Patron - This beachfront restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Neptune - This beach fine-dining restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

El Bucanero - This poolside family restaurant specializes in local cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Taco Bar - This restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

2 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools and 4 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

THE DESERT SPA has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 17
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Villa del Arco Beach Resort & Spa Cabo San Lucas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes window guards in each accommodation.

  • Car not required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 37.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 695–700 for adults, and MXN 349–410 for children
  • Airport shuttle fee: MXN 400 per person (one-way)
  • Airport shuttle fee per child: MXN 400 (from 4 to 11 years old)
  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villa Arco Beach
  • Villa Arco Beach Cabo San Lucas
  • Villa Arco Beach Resort
  • Villa Arco Beach Resort Cabo San Lucas
  • Del Arco Hotel
  • Hotel Del Arco
  • Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos
  • Villa Del Arco Cabo San Lucas
  • Villa Del Arco Hotel Cabo San Lucas
  • Villa del Arco Beach Resort Spa
  • Villa Del Arco Cabo San Lucas
  • Hotel Del Arco
  • Villa Del Arco Beach Resort & Spa Cabo San Lucas Los Cabos
  • Del Arco Hotel
  • Villa del Arco Beach Resort
  • Arco & Cabo Lucas Cabo Lucas
  • Villa del Arco Beach Resort Spa
  • Villa del Arco Beach Resort Spa Cabo San Lucas
  • Villa del Arco Beach Resort & Spa Cabo San Lucas Resort
  • Villa del Arco Beach Resort All Inclusive Options Available
  • Villa del Arco Beach Resort & Spa Cabo San Lucas Cabo San Lucas

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.