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4.6 out of 5

" Old and tired hotel, found garbage in the room at the arrival. " More

By a verified traveler on Fri 08 Jul 2022

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Hotel Description

4-star hotel near Peabody Gallery

Heart of Los Gatos

You'll find Peabody Gallery and Art Museum of Los Gatos within a 15-minute walk of this Los Gatos hotel. Testarossa Winery and Kings Court Shopping Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. There's a spa tub on site, and a 24-hour front desk and a terrace are also provided.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$249* Per night/room Oct 9 - Oct 10

Grand Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Los Gatos ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Los Gatos

Everyone (4) Couples (2) Family (2)
3 out of 5
Old and tired hotel, found garbage in the room at the arrival.

Posted by on Jul 8, 2022

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Comment from Hotel Management

Jul 8, 2022 by Gabriela Fierro

We apologize Tim that this stay was not up to the standards. We are having some renovations by the end of this year. Hopefully next time it will be better.

5 out of 5

Posted by , from SAN FRANCISCO on Jun 13, 2022

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5 out of 5

Posted by on Mar 14, 2022

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5 out of 5

Posted by on Jun 29, 2021

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5 out of 5

Posted by on Feb 27, 2021

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Comment from Hotel Management

Mar 10, 2021 by Front Office

On behalf of our hotel and staff, thank you for taking the time to leave a positive score. We strive to provide excellent service, and we hope to see you again soon!

5 out of 5

Lovely hotel in the center of Los Gatos.

Resort type atmosphere with plenty of handy parking; very efficient, friendly staff. Comfortable suite with gas fireplace & shuttered opening between bedroom & bath to allow watching television while soaking in the tub!

Posted by , from Denver on May 16, 2017

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Comment from Hotel Management

May 23, 2017 by Brandon

Thank you for your feedback! We look forward to seeing you again.

5 out of 5

Great romantic place to stay

Pros: Close restaurants, Quiet, decor, pool, hot tub
The location is great! Very romantic. The room had a really cool decor. I can't wait to go back. Made visiting the in-laws a pleasure to come back with out the kids and hang with my wife. The location and town was great for dining, shoping and relaxing. Made you feel like you were at an Inn vs a hotel. Great concept!

Posted by , from Doylestown, PA on Apr 13, 2011

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5 out of 5

my favorite hotel in south bay area!

Pros: Close restaurants, Free Internet, Quiet
This hotel, reminiscent of a Spanish villa, continues to be my favorite in San Jose area for the past 4 years. The property is lovely and beautifully landscaped with most rooms surrounding the Spanish tiled terrace and pool area. The rooms are beautifully appointed with an "old world feel" and the bathrooms are spacious with very deep bathtubs! The staff goes out of their way to make you feel welcomed and a part of their family. The hotel is nestled in a quiet part of Los Gatos town which is easily a "walk around" village which gives you plenty of options for dining and shopping. The hotel offers guests a free pass to the athletic club across the street that has a full facility and the choice of many work-out classes. The wireless internet does not always work well - so plan to plug in- but all in all - this hotel is still my first choice!

Posted by , from brooklyn NY on Feb 4, 2011

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3 out of 5

Room was very small and overlooking a construction side.

We were disappointed with the hotel in general. Small room, overlooking a construction side. Breakfast was like an "afterthought".

Posted by , from Montana on Feb 3, 2011

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5 out of 5
This is our preferred hotel when we're in town to visit family. We love the hotel, spacious rooms, decor, design, and warm service and courteous staff. Plus there's a Michelin Star restaurant on the property! We will stay at this property again! We highly recommend and will stay here again!

Posted by , from Toronto on Feb 19, 2019

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Comment from Hotel Management

Feb 19, 2019 by Katherine

We're so happy to hear you enjoy all the aspects of Hotel Los Gatos, including Dio Deka. We appreciate you taking the time to share your experiences and hope to see you in the near future!

Property Features

Hotel Los Gatos offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. Spa services, a terrace, and a garden are also featured at the business-friendly Hotel Los Gatos. Smoking is allowed in designated areas at this 4-star Los Gatos hotel.

  • 72 guestrooms or units
  • 2 levels
  • 2 buildings
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 2002
  • Charging station for electric cars
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Internet access - wireless , Internet access in public areas - high speed

Room Amenities

Hotel Los Gatos offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Hotel Los Gatos has a restaurant serving dinner only.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

The resort fee includes:

  • Pool access
  • In-room coffee
  • Parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Los Gatos
  • Los Gatos Hotel
  • Hotel Los Gatos Spa
  • Hotel Los Gatos Greystone Hotel
  • Los Gatos Greystone
  • Hotel Los Gatos Hotel
  • Hotel Los Gatos Los Gatos
  • Hotel Los Gatos Hotel Los Gatos
  • Hotel Los Gatos A Greystone Hotel

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.