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4.0 out of 5

"A whole strip of people living in tents only a few blocks away. The parking lot was very right and very small, always full. They charged $10 per day t ... " More

By a verified traveler on Mon 16 Aug 2021

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Hotel Description

3-star aparthotel near Fourth Street Live!

Downtown Louisville stay

Your stay at this Downtown Louisville aparthotel places you within 2 miles (3 km) of Fourth Street Live! and Jewish Hospital. KFC Yum Center and Kentucky International Convention Center are also within 2 miles (3 km).

Renovated in 2017

A gym, self parking, and laundry facilities are featured at this aparthotel. WiFi in public areas is free. Traveling on business? Take advantage of the business center and free Internet in public areas.

Free WiFi, kitchens

The 100 apartments feature well-equipped kitchens with refrigerators, microwaves, and dishwashers, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, sofa beds, and coffee/tea makers.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$101* Per night/room Jan 26 - Jan 27

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Louisville Downtown NuLu ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Louisville Downtown NuLu

Everyone (5) Couples (1) Family (6)
4 out of 5
A whole strip of people living in tents only a few blocks away. The parking lot was very right and very small, always full. They charged $10 per day to park there but we had to park around the block a few times. The staff was friendly and helpful. Clean rooms. Very spacious for family of six. Clean. Quiet. Worked for us. Breakfast area was clean and enough to eat. Very nicely decorated. Coffee available all day and night which was nice.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 18, 2021 by Dustin the DOS

Hello, thank you for your feedback!

5 out of 5
Everyone was super friendly. Room was big and bed comfortable. Loved the breakfast items especially the items to add to your cereal. Close to area of town we wanted to visit (breweries)

Posted by on Aug 12, 2021

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5 out of 5
very clean, parking easy, liked design of rooms. only neg thing was staff not at front desk when we arrived or when we went down for coffee in the am or when we left a few hours later. But I'm assuming everyone has had to cut back on staff until country fully opens

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 7, 2021 by D. Brooks, GM

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

1 out of 5

Posted by on Jul 24, 2020

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Comment from Hotel Management

Jul 25, 2020 by Home2 GM

Anonymous, we are very sorry you felt we did not meet your expectations. Our entire team is striving to have guests know that we are happy to that you are traveling again. We also know the times we are in and the experience is different than before. We hope you will give us another chance to show you what we can offer.

5 out of 5
I loved our room. Very clean and spacious. The staff were friendly and very helpful. I will stay here again if im ever in Louisville.

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 18, 2020 by D. Brooks

Traveler, I would like to thank you for choosing to stay with us during your visit to Louisville. All of our rooms are suites which provide ample space for a family or even the single traveler relax comfortably. We look forward to welcoming you Home the next time you are passing through.

5 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Hope

Thank You!

4 out of 5
Simple, nice, only thing that could have made this better was more parking

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 3, 2019 by Hope

Taquyoa, I am so happy you enjoyed your stay! We hope to see you again next time you are in Louisville!

2 out of 5
Checked into a clean room with dirt on comfort I’ve never had that happen how could it be missed someone the inspector should check more before putting room in system as vcr the management should have came an talk to me they never did they could have offered some refreshments or water due to bed being dirty new room was ok until I wanted coffee an it was dirty from the guest before that’s nasty an it was Cheetos under couch they are still there I bet I will never come again unless it’s the last hotel on earth I’ve been a housekeeper for years an I’ve never left a guest unsatisfied or in happy u have a nice hotel wit low quality housekeepers!!!

Posted by on Jul 16, 2019

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5 out of 5
The property was nice nice surroundings staff could have been a little more cordial

Posted by on Apr 6, 2019

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3 out of 5

Good for price

This hotel was comfortable and had good amenities;however, it could be cleaner. My only complaint pertaining to cleanliness was hairs present in the bathroom.

Posted by on Jul 4, 2018

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About the Home2 Suites by Hilton Louisville Downtown NuLu

Location 240 South Hancock Street, Louisville, KY 40202

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served. The business-friendly Home2 Suites by Hilton Louisville Downtown NuLu also features a fitness center, coffee/tea in a common area, and laundry facilities. For a fee, parking is available. A complete renovation of Home2 Suites by Hilton Louisville Downtown NuLu was completed in 2017. Smoking is allowed in designated areas at this 3-star Louisville aparthotel.

  • 100 guestrooms or units
  • 5 levels
  • Built in 2017
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Home2 Suites by Hilton Louisville Downtown NuLu offers 100 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100.00 per pet, per night
  • Weight limit: 50 lbs

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.00 per day
  • Pet fee: USD 100.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Louisville Downtown NuLu Hotel
  • Home2 Suites Hilton NuLu Hotel
  • Home2 Suites Hilton Louisville Downtown NuLu
  • Home2 Suites Hilton NuLu
  • Home2 Suites by Hilton Louisville Downtown NuLu Aparthotel
  • Home2 Suites by Hilton Louisville Downtown NuLu Louisville

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.